I need to contact someone from adobe to change my mx records as they are causing a problem

I need to contact someone at adobe in order to change my MX records.
I used www.godaddy.com in order to buy my domain and I also use there email package.
When I tried the recommended way by adobe to host my site it worked but it caused me not to receive emails.
I had contacted godaddy who where very helpful and they have told me that I needed contact adobe and get them to change my mx records as they change automatically when I try to upload my site.
I have tried calling adobe but it is impossible to get anybody on the phone.
Any recommendations for me to be able to contact someone in order to change the mx records????

Hi there,
You have full control over your settings of your site under settings - domain manager.
BUT godaddy have been giving you incorrect information.
Sounds like you just changed the NS records to BC, which will have killed your Godaddy emails. You need to change that back or get Godaddy to change it back and just change the A-record to the one BC wants for the Data Centre your site is at.
This will just point the "Web Traffic" and not the emails to BC.
Adding a domain name to your site and taking site live

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I need to contact someone not by internet?

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Thank you jattaa, i will post you if i succeed in contacting someone.
Please anyone out there, if you know how to contact a real person from adobe, let us know.
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wilicar14
Wili Car
El 25/09/2014, a las 16:32, jattaa <[email protected]> escribió:
i need to contact someone not by internet?
created by jattaa in Adobe Creative Cloud - View the full discussion
good luck.......
I'm in the same situation. have been trying way too long to get some help. just trying to install elements 13. I cant get by the inputting of a serial number which I have but doesn't work. I cant find OR get to anyone to get some help. I am like you been going through the website and its totally useless.
please respond here if you get someone .
thanks
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I need to contact someone from adobe to change my mx records as they are causing a problem

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