I need to do a reset on my new mac mini so I can return this to the apple store

I need to wipe my personal files off this new mac mini before I return to the apple store. a factory reset

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  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

  • SMC Reset Procedure on New Mac Mini

    I received my new HDMI Mac Mini yesterday. The machine works fine, however, the fan runs constantly (and VERY loudly) from the moment it boots no matter what I am doing (all I have done is install iWork). I read that a SMC reset might be necessary to calm the fan down. I used the old Mac Mini reset procedure but it didn't change anything. Does anyone know if there is a new SMC reset procedure for the new Mac Mini? Or, does anyone know other reasons the fans would spin up immediately to full speed and never change?

    So just to be clear, you unplugged the system from the AC feed, then held in the power button for about 5 seconds to bleed off any residual charge, and only THEN did you plug it back in?
    But the fans can also go into high gear if the internal temperature is too hot. You can only cool a device to the ambient temperature of the environment it's in. So if you're down in the south of florida, or one of those places where it gets to around 100F in the shade, you can expect to hear the fans going so the system doesn't melt down.
    Another possibility is that you have a bad temperature sensor cable, or it somehow didn't get connected. If the system can't get a reading from the temp sensors, it defaults to putting the fans into high gear, which is the safest option. That one you don't want to attempt on your own. Have someone at an apple store or local AASP check for that.

  • Resetting Macs to a fresh state every morning -- like the Apple Store

    Just curious if anyone knew (or wants to guess) on how the Apple Store keeps all their demo Macs clean and fresh every day. I'd imagine at the end of the day, there's some sort of automated rewind or system refresh that sets everything back to a square one state.
    Netboot is certainly one answer. Is Netboot particularly network intensive? Our IT guy thinks Netboot will put a constant strain on the network all day (I'd like to convince him otherwise if it doesn't). However, I'm not sure if the Apple Stores are using Netboot or not.
    Is a server installing a fresh system image every night? Or how would a non-Netboot setup work?
    I'd like to get a Mac lab to use one pristine master disk image (containing the system, 3rd party apps, plug-ins, prefs, fonts, user accounts, monitor settings, etc). At the end of every night, I'd like to reset all the Macs to square one.

    How many machines would you be restoring at one time? We use netboot to image between 15-50 computers at a time with no noticeable network troubles.
    Currently we use the Casper Imaging Suite to do this but before that we used ASR with a few third-party applications to streamline the process. Proton Pack Server is a great app for managing the multicast streams and Bombich's NetRestore, while no longer supported, to create netboot images and receive the ASR stream.

  • My phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup

    my phone has been losing calls and according to the apple store i need to reset it due to a software fault - i have done this and still have the same problems. how do i reset the phone without reinstalling the soft ware fault by way of icloud backup

    Well, it appears that your backup is corrupt, thus causing your issue. So, you'll have to restore as a new device, & not from backup. Follow this by syncing your content back to your phone:
    http://support.apple.com/kb/ht1414
    Do not restore from backup.

  • I am locked out of my computer (macbook air) I just got it back from the apple store and they reset it. I put in a new password, and now it doesnt let me log in anymore. Command R doesnt work, all i hear is a sound, but nothing happens.

    I just got it back from the apple store and they reset it (becuase it kept shutting down and not turning back on).
    I put in a new password because i needed to start over from factory settings, but now it doesnt let me log in anymore. (I don't know if this is because it doesnt accpet my password, or I forgot my password in less than 5 minutes, or because when i typed in my new password, i typed it in wrong twice)
    Command R doesnt work, all i hear is a sound, but nothing happens.

    What I don't understand is why it is rejecting a password I am creating.
    Perhaps the password you are creating is too short, or has characters that are not allowed, or is not secure enough because it is a word in a dictionary.
    FileVault may have standards for what it considers an acceptable password. If the password is part of the 128-bit encryption scheme, it might have to be 16 characters, for example. (Don't know if that is true, but it's a possibility.) Check your documentation for password requirements.

  • Cannot locate my admin password as it was setup at the Apple store when I purchase my MacBook Pro.  They didn't give me the password and I didn't know I needed it.  How do I get it?

    When the Apple techs at their store setup my new MacBook Pro, my first Apple product they evidently acted as The Administrator.  They did not tell me about this process or give me a password.  So now when I need the password I have no idea what it is, etc.  The Apple store is 60 miles from where I live.  A challenge to just go in and get help.  How can I find my password or set a new one?

    Forgot Your Account Password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
         OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself

  • HT1752 how do i reset administrators password on mac mini g4 without a disc

    i need to change my administrators password on my mac mini g4 with 10.4.11. i bought it used and don t know it neither does the guy that i bought it from. he didnt have the disc either so im trying to find a way that i can can do it without it. please write if you know thank you

    From the Apple menu choose System Preferences.
    From the View menu choose Users & Groups.
    Click the lock button if it appears locked; enter the administrator password.
    Select the name of the user whose password you want to change.
    Click the Reset Password button or the Change Password button.
    Enter a new password in both the New Password and Verify fields, and add a Password Hint if desired.
    Click the Reset Password button or the Change Password button.
    If its a login that is a different action.

  • Time and date reset to 2001 with Mac-Mini

    Hi all,
    I am a newbie with Mac, I just got a new mac-mini some weeks ago from Apple store. Everything is ok, except that, when I start my mac-mini, the time is reset and the date is reset to year 2001. I first saw that settings were to start with a network device, so I changed it and set to start from hard disk. Doing this, I pressed "restart", and it worked, the time and date were no longer changed. However, if the mac-mini stays for some hours turned off, the next time I start it it resets again the date and time, and it alerts me that with this new time&date settings some programs may not work well. So I need everytime to go to time&date setting and to change manually them, which is indeed annoying.
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    Thanks
    mac-mini early 2006    

    Hi,
    thanks for your answer.
    I would eliminate the second option, cause it does not seem to go into shutdown, and moreover I have other PCs which do not suffer from power supply issues.
    I asked a pc-shop and was told that maybe the small battery inside the motherboard is over and need to be changed. Is it possible? The mac-mini is just come out from the factory!
    If your first option is true, I am afraid I need to send it to assistance at Apple!
    Thanks a lot
    Bye

  • HT1695 My iPhone 5 will not connect to my home wireless connection.  My ipad works fine.  Now the forget this network and renew lease buttons are gone.  I have several things.  Now it won't even sync to iTunes.  Do I need to go to the apple store?

    Phone will not connect to wireless.  It's been giving me no service this week too.  The apple store is 45 minutes away and I really don't want to go.  Do I need to go there?

    Have you reset the phone by holding the home and off button down until the apple symbol comes up? Then if that doesnt work, you need to restore your phone in itunes first from your backup, then if still not, then fron as new.

  • HT1688 I need to make an appointment at the apple store please

    My phone turn off automatic sometimes and plus get frozen and I need to turn off for the problem.is why I need to meek an appointment in the apple store thank u

    That is ok
    Feel free to make an appointment ,we users are OK with that
    http://www.apple.com/retail/geniusbar/
    Have you tried any basic troubleshooting
    1.Reset
    2 Restore with backup
    3 restore as new

  • Can I take my iPhone to the Apple Store to reset the passcode?

    I'm trying to sell my old iPhone 4S and I can't remember my old passcode. If I take it to the Apple Store, can they reset my passcode for me? It's no problem if they need to erase the whole phone since I would be doing that later anyway.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT204266 I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it?  Thank you

    I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it?
    Thank you

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • The hard drive on my MacBookPro crashed.  The Apple store replaced it.  Since then I can't open iphoto.  It asks to rebuild library; when I click yes, I get: "Aperture cannot access this library; reset permissions." I don't own Aperture!

    The hard drive on my MacBookPro recently crashed.  The Apple store replaced it.  Since then I can't open iphoto.  It asks to rebuild library; when I click yes, I get: "Aperture cannot access this library; reset permissions." I don't own Aperture!  Any thoughts on how I can rebuild the iphoto library?  Currently I can't even get into it.

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
    Boot into Recovery. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not  going to reset a password.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • If I wanted to replace my iPhone 5 at the Apple Store, do I need to bring everything that came with the box, or just the iPhone?

    My new iPhone 5 is currently having problems with the wifi. I can't connect to my home network unless I am right next to the router. Even then there are only one or two bars. When I am in a public place like Starbucks, I can't find any wifi networks. I plan on bringing it to the Apple Store and getting it replaced. Can I just get the iPhone replaced, or do I need to replace everything (box, manuals, headphones, etc)?

    all you need to bring is the phone that is all they need to replace then that is all you need

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