I need to know how to file a complaint against Addmired, Inc

I have been playing the games offered by Addmirred Inc (iMob, Global War, Original Gangstaz) as do my kids. I am being harassed continually by several other players in these games, and repeated attempts to contact Addmirred do no good at all. I have tried to contact the developers of the game using their posted twitter feed, through Facebook, even sending emails reporting the harassment and threats using the "Contact" form on their company website. I have received no response.
I am unable to even play the games because of the level of harassment and attacks.. and while this is a small detail my 12 year old son also plays their games and I don't want HIM to find himself being targeted by people the way I have been. The games are rife with hackers, players who have no weapons, no 'gang', and yet can destroy a legitimate player with only a few hits.
I have paid money into these games for extra points to help in building my game strength, and have also paid money for my children to do so as well.
In a multi-player game like this, there should be some way to report such blatant harassment and yet there is not. You can click a 'report' button but it does nothing. I have been sending reports and trying to reach someone at this company for some time, and at this point am going to make my kids remove their games from their ipods / iphones as well as remove their products from my iphone as well. A game should be a bit of fun, not a place to be subjected to profanity, threats, and constant harassment from a few people who have jailbroken phones or ipods and are able to cheat by hacking the game.
There has to be a way to complain to Apple about the level of harassment taking place in these games...
Anyone know how?

Please post this question in the database forum for an appropriate response: General Database Discussions
Regards,
OTN

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HELP - I need to know how to file a complaint with Verizon Management!

On Thursday, May 30th, I returned to Verizon Fios after being with Comcast for less than 30 days. The technician was not able to properly install my telephone service. It has been 5 days and I still do not have a home phone. I finally located a repair ticket online, and it said the problem would be fixed June 2nd 9pm, will that time has passed. My kids are going back to school today, and I will have no way of knowing if they made it home or not because I can not call them. Verizon begged me to come back and this whole thing has been a nightmare. When I look online I don't even recognize the bundle info on the screen, it doesn't match my order emails at all, and it shows that I don't have telephone service on my acct, though I have a triple play bundle, that doesn't make any sense. I think I have been more than patient, five days is a very long time. I can't even give my kids my cell, because it is a cell provided by my job. Who do I complain to!

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Does anybody know how to file a complaint within Verizon?

• I have been long standing customer of Verizon and have had corporate, personal land lines, Internet and Wireless accounts with them for over 20 years.
• On 01/09/15 I called up customer service at Verizon Wireless to complain about $150 in international call to Canada made during the months of November and December 2014.
• I expressed concern that I used to have an international plan for years with them that covered calls to Canada and that after my plan had been changed last year at Verizon's recommendation, this feature no longer seemed to be part of my new plan.
• I requested a credit of some sort to reflect my many years of customer loyalty with them, my very limited usage of my wireless line and additional business that I gave them regularly.
• Not only was Connie - a supervisor in customer service - not willing to provide me with any relief; she insisted that plan details and changes were communicated to me in writing and it was my responsibility to read and sift through the fine print!
• It is indeed very disheartening to be treated in fashion by a well respected company like Verizon, whom I have used for many years.
• Hope someone reading this feedback will make a note - this is not how loyal customers ought to be treated. I will most certainly be looking at competitive alternatives for ALL my telecommunications needs in the coming days.
• Does anybody on this forum know where to file a formal complaint and/or escalate an issue within Verizon?

How To: Direct Message and tanishas1_vzw

Very insulted. How to file a complaint against a bestbuy manager?

I went to the Pasadena store on Foothill to purchase a tablet today, and while I was there, I inquired about the 10% student discount. After speaking to several employees who were unable to answer my question, I was directed to the manager, Matt, who informed me that I had to provide proof of enrollment.
When I tried to log in to my school account on a nearby tablet, the internet connection kept failing, so the manager told me to try logging in on an iMac instead. As I walked by him to the Mac section of the store, I heard him say, under his breath, to another employee "If it's not too difficult for you."
Once logged in, I turned to another employee who had been helping me before and told him that the manager’s comment was extremely rude and that I wanted to file a complaint. The employee acknowledged that the manager’s comment was inappropriate but simply replied with, "Oh, I didn't say that. He is my supervisor... so," implying that nothing could or would be done to hold the manager accountable. To add fuel to the fire, the manager came back and gave me attitude about applying the discount, even though I had provided proof as requested.
I find it completely unacceptable and insulting that a Best Buy store manager made such rude comments about me. I can only speculate whether he said those comments because of my age, gender, race, or some other factor, but either way, a comment such as the one he made has no place in a retail setting, especially from the mouth of a store manager.
It is disconcerting to me that even an employee would say that nothing could be done even if I filed a complaint. How can Best Buy not hold its store managers and employees accountable for the way they treat and speak to customers? Regretfully, I will never return to that Best Buy store and am considering never stepping foot into a Best Buy again. Hopefully, you can take this information and use it to provide a better customer experience.

Hello ahu,
I was very shocked and disappointed to read about your experience at the Pasadena store. This does not in any way approach the kind of stellar level of service to which we aspire! There is never a circumstance where it is appropriate or acceptable for our store representatives or managers to be anything but respectful when you visit our stores. I'd like to offer my personal apology for your having had to endure such unprofessional behavior.
Despite the poor performance of the manager in question, were you able to get the information you needed and complete the purchase that you intended to make? Did you happen to note the first name of the manager? In any event, I will be forwarding your remarks to the store's general manager so that he or she is aware of what occurred and can take the necessary steps to ensure that it doesn't happen again and that your next visit to this store provides for a better experience.
I'm very grateful that you brought your situation to my attention.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Need help on how to file a complaint

I've never had to complain against a utility before - but on 9/30/10 I was given a price guarantee for 2 yrs for my landline by "chris" in Tampa, FL - and my bill keeps going up. I spoke with Andrea in Escalations today who told me that my bill can go up any time for any reason and that Verizon doesn't have to abide by price guarantees. When I asked for assistance, she said that she couldn't do anything, that there was no supervisor higher than her to talk to (really? I was speaking with a VP or President???) and that she had no ideas about how to resolve my issues (namely being promised a price by a Verizon employee who assured me that the price was guaranteed for 2 yrs). She would not offer a credit, would not let me speak to anyone else and refused to do anything. I've read lots of complaints about customer service and Verizon - but this is a fraudulent pricing practice and although I'd rather not file complaints with the FCC, FTC and California Public Utilities Commission - I'm not sure what to do at this point.

How would you expect this to work if you didn't give "filename" a value?

How to file a Complaint with Verizon

I don’t know how to file a complaint with, or about, Verizon customer service. After calling Verizon I was shuffled between departments, supervisors, and finally directed to “verizon.com/contactus”. After spending an hour browsing the “contact us” section of the website, it became abundantly clear that I would not be able to find what I was looking for on the website.
A month ago I was in the middle of the moving process and was dreading the seemingly inevitable process of setting up the internet/television/phone, a process that I had to do many times before. My son had informed me of Verizon’s transfer service, also known as “Moving with Verizon”. As we were only moving 3 miles down the road, I figured that I would visit my local Verizon store as this would continue to be the store I turn to if I chose to stay with Verizon. I had several concerns that I wanted to have addressed, chief among them were:
- I have built up a significant number of movie titles in my digital library. If I stay with Verizon, will I be able to keep the movies that I had purchased?
- Each time I move I am inconvenienced with having to distribute my new phone number to my friends and family. Will I be able to keep my current phone number if I stay with Verizon?
- When I first started with Verizon I had significantly less credit with Video on Demand than I do now. If I stay with Verizon, will I have to go through the grueling process of building up my credit again?
The sales associate was very kind and willing to help. I was assured that
-          I should be able to retain my purchases with Video On Demand
-          I can bring my phone number from my previous address
-          My Video on Demand credit could possibly be reset after the transfer, but a single phone call to customer service could set my credit back to normal with minimal effort
Throughout my questioning I was assured that my current services would transfer uninterrupted by the time of the move. As you could imagine I was ecstatic. We scheduled a technician to show up to the new house, when I asked the representative on the phone “What should I do with my current cable boxes and internet router while I wait for the technician?” I was told that the technician would handle it.
The technician arrived two weeks ago, we were given a box and instructed to package the previous equipment and drop it off at our local Verizon store. The technician gave us our new number, when we asked him about our previous number he appeared to not know what we were talking about.   He was apologetic about the mix up and gave us a phone number that we could contact. Shortly after the technician left, my family noticed that our digital library was completely empty. The next day I went back to the Verizon store, was apologized to, and then instructed to only place one order in at a time, because multiple orders on a single account tend to slow each other down. We decided to resolve the issues one at a time starting with the phone.
My wife called and was told to wait a day or two. After waiting two days, my wife informed me that she was bounced between different departments over the course of several days, but was assured that the issue was resolved. I told my wife that I would handle the future endeavors with Verizon as she appeared to be a little flustered by the experience. I later received a courtesy call from Verizon confirming that our phone number was restored. I asked the lady whom I was talking to whether she could help me with my VoD service or transfer me to someone who could. She assured me that she could help and asked me whether or not we had received new set-top boxes for our televisions. After I informed her of the new boxes, she apologized to me and informed me that due to copyright infringement laws that our digital library was lost and that we could not receive any kind of compensation. I decided to call customer service, and after talking to representative for almost half an hour I was placed on hold and then told that there was nothing that could be done at this time and that I was going to be disconnected, before I could respond I was hung up on.
Three nights ago I took my concern back to the Verizon store as I dropped off our previous equipment. I was given several new phone numbers. That evening I spent over 2 ½ hours on hold waiting for a representative. After explaining my situation I was transferred to another representative who worked with me and put in a work order to have our digital library restored. I was quoted 48 hours, but the issue was resolved that evening.
Not intending to cause any more issues with Verizon until our digital library issue was resolved, my family abstained from renting or purchasing any movies from Video on Demand. I had promised my son and grandson that if the movies were restored, I would add the new Star Trek movie to our library so that we could watch it together. I was slightly irked to realize that when I tried to add a new title to my library an error message would pop up. I called the number on the message and entered the error code. I was placed on hold for almost an hour. When I finally reached a representative, he informed me that the problem was that my credit had been reset during the move and the issue could only be resolved by another department which had just closed for the evening. I decided to work at home the next day so that I could watch the movie when my son came home that evening. The next morning I called and realized that the opening time quoted to me was obviously in a different time zone. When I finally reached an agent, 2 hours later, I was told that I was 5 dollars over my credit limit. I informed the representative of my situation, as proof I pointed to the fact that the bill that I had paid earlier this week was almost 200 dollars more than my current statement. I was asked to wait 30 minutes and to call back if the issue hadn’t resolved itself within an hour. An hour later I called, explained my situation to another representative, and was told to call back in an hour if the problem hadn’t resolved itself. An hour later I called and after being sent to several different representatives I was asked to call back in an hour if the issue hadn’t resolved itself.
Meanwhile my wife was contacted at worked by Verizon, informing her that there was no record of us returning the equipment and that we could be facing additional charges if we did not straighten out the issue. After spending the next several hours assuring my wife and showing her how on the receipt, each piece of equipment was clearly scanned and entered into the system, I decided to call customer service again as my VoD was still displaying the same error message. I was apologized to yet again, and was told that my order was being slowed down due to a high number of unresolved issues on our account. I was assured that he would clear out the mess and that we should be able to order movies that evening, if not I should call back in 24 hours. I apologized to my son and grandson yesterday evening, both of them took it surprisingly well. This evening I waited until 7:30 to contact customer service (31 hours after I was told to wait 24 hours), I was placed on hold again and again for over an hour and a half. I finally was told that my account would be cleared out to resolve the issue, I informed the gentleman that I was already told that would be done and then referenced the ticket number that I had received (and double-checked) from the gentleman the day before. After speaking to his supervisor about the issue I was informed that there was no record of this action nor was there any ticket number matching the one I had given him. The gentleman tried to help me for several more minutes until he transferred me to another department because neither he nor his supervisors could understand why my account wasn’t letting him change the date on my ticket, as he had reset all my resolved issues.
I explained my situation to the representative who after reviewing my account information informed me that I could have had the issue resolved on the 29th of August but someone during my process removed my order. She then informed me that due to the number of unresolved orders on my account the system could not let her schedule a credit increase until the 26th of September. After repeatedly asking her what I could do to expedite this process, I came to realize that all she could do was repeat to me the information that she had already said. I then asked her who I could talk to resolve this issue or file a complaint. After rambling for several minutes I was then transferred to the billing department. After explaining my situation, yet again, to another representative, my account was reviewed again, and I was once again informed that I was over my credit limit. After going into details a little more intimately, I was assured that the earliest that I could receive the credit increase was the 26th of September, and that I should make another payment. I informed her that I had just paid over $550 dollars on my last bill and had given up the majority of my free time over the last 2 weeks trying to resolve issues that I was assured wouldn’t be a problem by a Verizon representative.   I asked if I could receive a small credit to my account ($30) so that I could just watch the movie and feel like I received a small victory for sacrificing so much of my time. She informed me that only her supervisor could make that call. She informed me that I would have to wait around 15 minutes on hold (what’s 15 minutes when I’ve already waited 8+ hours on hold?). After explaining my situation to Cornell he reviewed my account and then reworded what I had just told him. He informed me that the department that deals with my issue (the department that just transferred me to billing) was now closed and that I would have to wait until Tuesday (4 days) to have my issue resolved. After explaining the fruitlessness of dealing with that exact department with the exact information he was trying to send me off with, he placed me on hold for several minutes and then came back and agreed to only meet me half way, a $15 dollar credit. I was extremely offended. This is not even 3% of my average bill. $15 for 2 weeks of unsatisfactory service, in addition to 12+ hours of my personal time in addition to my wife’s time and visiting the Verizon store. After explaining to Cornell that $15 was less than satisfactory, I asked for an email address or a complaint line. He agreed with me that it was frustrating and explained to me that it was getting late for his department “almost 11:40 in the evening”, the exact time where I am. He gave me Verizon.com/contactus, which after reviewing the page, I became insulted. I have continually followed up with my phone calls and stayed loyal to Verizon, following the instructions of each representative that I have talked to in the last several days.
Verizon has provided both my family and me with an excellent entertainment package as well as outstanding customer service in the past. I would like to believe that despite the fact that I was lied to by both a sales representative and a supervisor that my family’s experience over that last few weeks with Verizon is not a common one. I am more than willing to place this movie order on my next bill, all I ask is that you please help me to enjoy the advertised early release and to enjoy the services I previously had with your company.

We've been having problem with our Verizon Fios set up since the moment we moved in to our new place. We've had several technicians come through, and then eventualy aftet two weeks of setting up appoitments and calling the customer service folks, they were finally able to resolve the issue. However, the nightmare doesn't end here. Last week, our neighbors switched over to Verizon Fios, and their technician swtiched our cables with theirs ( what a sloppy, lazy, job) meaning that they unplugged everything that was running to our apartments and transferred over to their becuase they didn't want to put in the extra work to chech and make sure that everyone was getting service. After, we had noticed the problem, my husband called customer service to put in a ticket for the technician to come through and resolve the issue. The ticket was made for Wednesday, Nov 7th, 2013 under ticket number {edited for privacy}, the rep had clealry stated that a technician will come anytime from 3 - 7, which meant that one of us had to be home. My husband took off work and waited for the technician to come through, however, NOBODY showed up. Instead, they told us that they were came at 5 oclock but nobody was home. The same day we called customer service again, and reschudeled to the next day. Thankfully, someone showed up at literally 7pm, meanwhile my husband was waiting at home since 3pm. After hounding them down and calling every hour to make sure that they would show up. Sure enough, they coudn't fix the wiring with out a bucket truck, which the technician mentioned he didn't have since it was already late in the game and eveything was closed. So again, my husband called to make another appoitment, for Saturday, November 9th, 2013, and again, the customer service people confirmed that someone will show up on this day from 8am-12pm. Guess what!? NOONE came, because NOONE issued a ticket, meanwhile we knew for a FACT that we made an appoitment. It's been one week, and no end to this problem. I am appalled, that a multibillion dollar company such as Verizon has such poor customer service in this area. It is sickening and sad, that noone can come and fix a small issue such as this. I hope that this will be resolved tomorrow, ( as they confirmed that they will come on Sunday) if not we have no other choice but to cancel our services and switch to something else. If only Google fiber was in town, things would have been so much easier, and not OVERPAID, especially now with the CRAPPY service we've been getting.

Hello I need to know how to export a frame as TIF file

Hello I need to know how to export TIF or JPEG Files from the Timeline. Thanks for your assistance.

Place the playhead on the frame you wish to export.
Go to the menu File > Export > Using Quicktime Conversion . . .
At the bottom of the pane that open, choose Format: Still Image and click the Options Button
In the pane that opens, choose either Tif of Jpeg and click OK
Navigate to where you want the image stored, change the name if you want, and click Save.
MtD

I need to know how to "compress" the Folder Tree. The File folders are moving to the right and out of sight in Lightroom 5.

I need to know how to "compress" the Folder Tree. The File folders are moving to the right and out of sight in Lightroom 5.

A couple of suggestions that may help:
- Make sure you've made the left-hand column as wide as possible by grabbing the divider between the column and the Library grid view.
- You can hide a parent folder from the display by right-clicking it and selecting Hide This Parent. This will shift all the child folders to the left.

Ust purchase an iphone 4s and need to know how could i transfer all files including (contacts, pictures, music, notes and ect.... from sd card or any external card to iphone 4s, please advise thx

ust purchase an iphone 4s and need to know how could i transfer all files including (contacts, pictures, music, notes and ect.... from sd card or any external card to iphone 4s, please advise thx.

You need to put all of your info on your computer and then sync it to iphone.

HT1338 I made a movie in iMovie and want to make copies. I lost the iMovie file, I just need to know how to copy a disk. HELP!

I made a movie in iMovie and want to make copies. I lost the iMovie file, I just need to know how to copy a disk. HELP!

Not sure if you really mean disk (HD) or disc (CD/DVD). Check out this YouTube video

I need to know how best to import .mod files into elements 7

I need to know how best to import .mod files into elements 7

lornamarieslade
Are you working with .mod standard or widescreen?
If .mod standard, less problematic. The file just might import without issue. Worst case would probably be changing the file extension from .mod to .mpg just prior to import.
Now .mod widescreen is another story that revolves around maintaining the 16:9 flag that scretches the video for display after encoding. Some have said that the 16:9 flag is lost in the transfer to computer; some say certain editors such as Premiere Elements just cannot read/recognize the flag. Whatever the case this is what you should consider in your Premiere Elements 7 Windows.
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b. Import the .mod or .mpg counterpart into your Premiere Elements 7 project using the project preset NTSC or PAL DV Widescreen (NTSC or PAL depends on your location of interest). You will probably see that the video does not fill the space in the Edit Mode Monitor (you will probably see standard 4:3 looking image rather than widescreen 16:9 looking image).
c. Right click the file in the Project media area, select Interpret Footage, and, in the Interpret Footage Dialog/Pixel Aspect Ratio section, dot the Conform To: and change the setting to
D1/DV NTSC Widescreen 16:9 (1.2)
or
D1/DV PAL Widescreen 16:9 (1.422)
depending on your location of interest.
A while back there used to be a program called SD Copy that did the job of file name change and adding the 16:9 flag prior to import of the .mod widescreen into Premiere Elements. But, I have lost track of the SD Copy and suspect that is it no longer available. I have dealt with this issue many times at a forum that I formerly frequent. Most have reported back that this workaround worked for them. It is worth a try. I am looking forward to your results.
If you do opt to upgrade to Premiere Elements 11 Windows (please go tryout before purchase), I am eager to learn how your .mod widescreen is handled by version 11 in your computer environment.
Thanks.
ATR
Add On...I just came across this download for SDCopy. It does not give the appearance of the original the link to which is broken. I have not downloaded and used the following since I do not have any .mod widescreen. So, no guarantees. Please let us know the outcome if you try it if Interpret Footage does not work for you.
http://paulmcgrath.net/download.php?view.8

I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore.

I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore. I don't think the audiobook was backed up to icloud but I have the receipt to prove I purchased it. Is there anyway I can get it back?

"If I purchase an audio book in iTunes on my iPad why can't I listen to it on my Mac? "
You can. Why do you think you cannot?
If you purchased it on your ipad, then you would have to transfer it to your computer. File>Devices>Transfer Purchases.
You can then listen to it on your computer.

I need to know how to copy pictures to a cd with the captions showing, elements 8 and windows 7

I need to know how to copy
pictures to a cd with the captions showing, elements 8, windows 7

Here are some suggestions. Perhaps others will have even better ideas.
1 -- for viewing on a Windows computer, you can experiment with making a PSE Organizer slide show creation in which you specify to show the captions. Then save the Output of the slide show as a WMV file that the recipient could play on a computer with Windows Media Player.
If you have a DVD burner on your PC, you can also use that WMV file as input to the Windows 7 DVD Maker program for making a TV playable DVD. And if your recipient(s) who will view on a computer have DVD readers, you could make video DVDs playable on computers or TV DVD players instead of using CDs.
The limitations of this approach are that this wmv file you create is really a video file so
-- it advances photo slides at the rate specified when you create the slide show
-- the choices to save a wmv file are not very high resolution so that recipients who have high resolution monitors will not see the photo images are not getting the benefit of seeing the photos at their best
-- your recipients can't print from this video slide show
2 An entirely different approach is to
-- For each individual photo, make a copy of the photo file and depending on how high resolution your originals you might want to resize down to monitor viewing sizes.
-- Then use the PSE Editor Text Tool to place the caption on a layer above the photo. (I think that you could display the existing caption and then do a copy and paste so that you don't need to retype everything.)
-- You should save this photo copy with the text as a uniquely named JPEG file. Use the file names to control the sequence in which you want the viewer to see the photos. (Don't save as a PSD because others probably can't read the PSD format).
-- Then use your computers CD burning software to burn a folder containing all those jpeg files with the captions to CD
This approach is a bit of work for each photo and you did not say how many photo files you will be doing. However,
-- computer users should be able to display the jpegs as high resolution photos on their computer as well as optionally print from those photo files
-- many TV DVD players can play (display) jpg files from a CD disc which also gives recipients the opportunity to view the photos on their larger TV screen
Process 2 may seem complicated but once you get started I think it will be more of a production line.
ADDITION
Do you have any portrait orientation photos included with those you wish to send ? If yes, we might need to discuss some additional processing for them.

I have a copy of my profile from a crashed harddrive need to know how to put bookmarks back into new harddrive

''locking - duplicate - https://support.mozilla.com/en-US/questions/782357''
my old laptop crashed and a copy of the profile from firefox was copied from the crashed hard drive. I need to know how to retrieve my bookmarks from this profile file.

Hopefully he didn't copy the Firefox program folder, but the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] in the hidden %AppData% location.
See:
* [[Recovering important data from an old profile]]

My i phone 4s was stolen today. I need to know how to retrieve my photos from i cloud from i cloud, not my device because I don't have it!

My phone was stolen. All of my pictures that are important to me are on it on i cloud or at least should be. I do not have my phone because some jerk stole it, therefore need to know how to retrieve my photos that were streamed. Someone please help me. When I go onto i cloud there is no tab or application for me to click on related to photos. All I have the option of going to is: calendar, contacts, reminders and that's about it. Where are my pictures?!

Hi Elizabeth,
You photos are only stored in the iCloud PhotoStream, or as an iCloud backup, which you can back up to a new device that has been signed on to the same iCloud account. There is no direct way to see photos that are in iCloud.
You would have needed to have backed them up to either iPhoto on your Mac, or to the Photos file on a PC.
GB

I need to know how to file a complaint against Addmired, Inc

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