I/O Error in saving report as a Spreadsheet

Hi Friends,
Our user's are accessing the R/3 Server via ITS server through portal.
We are getting issue in report query, if we try to save the report results as a spreadsheet we are getting java I/O Error in the screen and unable to save the report.
It is very difficult for us to solve this issue, Please help.
Regards,
Karthickbabu GG

Hi Karthickbabu,
What ITS are you using? What is your BASIS and Kernel versions?
The download and upload functionality of the SAPgui for HTML (WEBGUI)
requires a Java Virtual Machine (JVM). Check of you have a supported JVM installed at the front end browser computer. Use the following link to check your version:
http://www.java.com/en/download/testjava.jsp
Then review note [980772 SAP ITS & SAP integrated ITS: Support for Java VMs|https://service.sap.com/sap/support/notes/980772] for a list of the supported JVMs.
If you meet the JVM requirements:
Can you trying testing the following
Call transaction:sm04
1.) Menu -> List -> Export -> Local File
What are the results?
Regards,
Oisin
Edited by: Oisin ONidh on Dec 5, 2011 6:28 PM
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Hi Friends,
Our user's are accessing the R/3 Server via ITS server through portal.
We are getting issue in report query, if we try to save the report results as a spreadsheet we are getting java I/O Error in the screen and unable to save the report.
It is very difficult for us to solve this issue, Please help.
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Hi Karthickbabu,
What ITS are you using? What is your BASIS and Kernel versions?
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I/O Error in saving report as a Spreadsheet

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