I paid for the year subscription but how do it get my lightroom 5? i keep seeing screens that tell me to buy it but i already did.

i keep seeing the screen with the surfboarder and the button to buy. but i did buy and i want now to down load and install my LR 5. i am going around in circles. how do i actually get to a page where i can download and install.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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I have paid for a year subscription, but all the PDF's I attempt to export to Word give me a "Conversion Error" message, citing that the "file's security settings do not allow export." I want a refund. Adobe, please advise. Thank you.

I have paid for a year subscription, but all the PDF's I attempt to export to Word give me a "Conversion Error" message, citing that the "file's security settings do not allow export." I want a refund. Adobe, please advise. Thank you.

Hi la recruiter,
There are a few types of files that Acrobat can't convert--and PDF files with security applied is one on them. I'm happy to cancel your subscription, if you decide that it's not going to work out for you. Please confirm that you'd like me to proceed with the cancelation, and I'll take care of it right away.
Best,
Sara

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased

I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Just got a new MacMini. Migrated files using Time Machine. However, now, on Launchpad, I see several Firmware updates that were relevant for the old machine, but not for the new one. How do I get rid of these updates? They won't delete!

Just got a new MacMini. Migrated files using Time Machine. However, now, on Launchpad, I see several Firmware updates that were relevant for the old machine, but not for the new one. How do I get rid of these updates? They won't delete!

Only thing I can think of is trying this Lion trick...
http://www.cultofmac.com/106030/how-to-nuke-lions-launchpad-and-start-over/10603 0/

I have paid for the monthy subscription and it is telling me my trial is done do I want to sign up.. I cannot find a redemtion code

I have paid for the monthy subscription and it is telling me my trial is done do I want to sign up.. I cannot find a redemtion code

Sign in, activation, or connection errors | CS5.5 and later
Redemption Code Help
Mylenium

I am being billed twice for the same subscription. How can I fix this?

I am being billed twice for the same subscription. How can I fix this?

Hi there,
Subscription was not charged for the month of February due to an error on the credit card. The recent two charges were of February and March.
^Ani

I have an IPad that has an old apple ID for the app store. How do I get rid of that so that I can get into the app store with my own nID and password?

I have an IPad that has someone elses ID for the App store. How do I get rid of that so I can use my own?

The previous user needs to do this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
 Cheers, Tom

For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

For the last month or so my icloud won't back up, it keeps telling me that there is too much storage and I need to delete some data. But I have deleted between 3-400 photos and it is still saying the same, can anyone please help

If they were deleted from your camera roll that should have resulted in a corresponding decrease in the estimated size of your next backup.
If it's still saying that you don't have enough storage to back up, read through this article: http://support.apple.com/kb/ht4847. It provides some suggestions for reducing your iCloud storage, such as deleting unneeded email.
The other area to look at is your text messages. These are included in the backup. If you have lots of photos and videos attached to your messages, that can significantly increase the size of your backup. If that's the case, deleting these may make a big difference.

I have photoshop cs5 and want the cs5 extended for the 3D option. How do I get that?

I have photoshop cs5 and want the cs5 extended for the 3D option. How do I get that? And whats this Creative cloud crap? I dont keep up new adobe stuff.

I have photoshop cs5 and want the cs5 extended for the 3D option. How do I get that? And whats this Creative cloud crap? I dont keep up new adobe stuff.

My iPad has been stolen. The police have asked me for the IMEI number. How do I get a hold of my iPads IMEI number now that it is gone?

My iPad has been stolen. The police have asked me for the IMEI number. How do I get a hold of my iPads IMEI number now that it is gone?

If you still have the box it should be on it. Otherwise you might want to try contacting your Cell carrier. They should have the IMEI that was registered with them for cellular service on the iPad.

TS1702 I was charged the wrong amount on 3 albums I downloaded. I received an email about special pricing, I downloaded the albums I wanted and was billed for the full amount. How do I get a refund?

I was charged the wrong amount on 3 albums I downloaded. I received an email about special pricing, I downloaded the albums I wanted and was billed for the full amount. How do I get a refund?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

Login to the app store with YOUR ID. You can't use the app store without an Apple ID. If there are apps on the phone that were purchased with the original owners ID, you do NOT own them. The owner had no legal right to give them to you and they are permanently tied to the ID that was used to purchase them.
...i was also allowed to purchase an apple network id for this phone...
I have absolutely NO IDEA what you mean by that. You can not "purchase an apple network id".

My computer was dropped yesterday and it will not turn on past this gray screen that tells me to reboot it but everytime I reboot it, it just goes back to that same screen and tells me to do it again. Anyone know how to fix this?

My computer was dropped yesterday and it will not turn on past this gray screen that tells me to reboot it, but everytime I reboot it, it just goes back to that same screen and tells me to do it again. Anyone know how to fix this?

When you jar or drop a hard drive when it's operating the heads strike the platters and ruin sectors and the data on them.
Your getting the spinning wheel because the OS has been damaged and/or quite possibly the drive.
You'll first have to determine if it's a hardware issue
Do #3 Hardware Test and #5 Disk Utlity Repair Disk/Permissions here (check the SMART status)
Step by Step to fix your Mac
If the drive is fine and you don't have a recent copy of your data off the machine then also do this
Create a data recovery/undelete external boot drive
Then proceed with fixing the damaged software, likley by #8 your problem will be fixed.
Step by Step to fix your Mac

I was able to download lightroom but Photoshop will not download . I have tried all day .I paid for the year in advance and would like to use it.

I paid in advance for a year of photoshop and was able to download lightroom but the photoshop will not download .Any sugessions?

Sheilag44930607 do you receive any specific error messages when you try to install Photoshop? What version of Photoshop are you installing? Finally what operating system are you using?

I paid for the year subscription but how do it get my lightroom 5? i keep seeing screens that tell me to buy it but i already did.

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