I paid for things and it is still wanting me to pay
I have a meta bank card and tryed to pay for what i had payed before. Why is it saying it is owed. I paid for them all. I also just lost everything on the ipod and would like to get apps and things again. please contact me. have a great day
DomGol if you have a purchased license then it may be that there is a connection error between the computer and our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
Similar Messages
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My trial finished so I paid monthly rate for lightroom, yet it asks me to buy all the time. I have received the invoice! How to run lightroom?
DomGol if you have a purchased license then it may be that there is a connection error between the computer and our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
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I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I have an Iphone 4 and the camera shutter wont open, I have tried most things and it has still not opened, it has not worked since I have got it. What should I do?
Here's basic troubleshooting for iOS:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/troublesh ooting-ios
(Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple) -
Question
I have a MacBook and I am unable to successfully update Firefox. I click "Update Firefox" and it's starts updating but never completes the process. I sometimes leave it for hours and it's still updating! It's almost as if something is blocking it ffrom completing the process. Please helpNext time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.
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I NEED TO UPGRADE FROM 10.5.8 TO USE MY ITUNES MATCH, WHAT DO I NEED TO DO TO DO THIS? I HAVE PAID FOR IT AND HAVE DONE ALL THE NECESSARY TASKS TO GET ICLOUD UP BUT MY ITUNES WILL NOT WORK?
jbrie8210 wrote:
I NEED TO UPGRADE FROM 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using... Also note that Rosetta is no longer supported in Lion and Mountain Lion...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it... -
i paid for exportpdf and every time i try to use tool on pdf, it asks me to subscribe. i have to log into website EVERY time. not acceptable. Some forms can't be saved so having to log in and only use webtool to upload a saved pdf won't work.
as well, how can i export only form fields that were filled in if I can get pdf to save to computer?Hi kstine,
I can see why that would be frustrating! Have you tried selecting Stayed Signed In underneath the Adobe ID and Password boxes when you try to log in?
What did you use to create the PDF form? If you used FormsCentral, form data is saved to your online FormsCentral account. If you have Acrobat, you can export form data as described here: Adobe Acrobat X Pro * Manage form data files
Best,
Sara -
I paid for Lion and downloaded once to my lap top. Now I want to download to my IMac
I paid for Lion and downloaded it to my lap top and now want to download it to my IMac and cant' find it on ITunes anywhere. Where is it?
Lion is not in iTunes. It is in the Mac App Store. Be sure to sign in with the same Apple ID so you don't have to pay twice.
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I purchased the package that allows you to export PDF files into Word files. Whenever I try to export the PDF into a Word file it never works... I don't know if there's something key that I'm missing but I'm pretty bummed I paid for it and it won't work. Can anybody help me out?
Hello,
I have paid for this service for a year and it never worked on my computer. I just renewed and it finally converted the file but it will not let me edit it. I join you in being bummed. Either I get help with this or I am asking for a 2 year refund. My intention was to be able to edit a pdf in MS Word.
pfierrorob -
How do I get an app that I paid for transferred over to my iPhone? I paid for it and its not able to be used on iPad!
Assuming you're using the same Apple ID, just download it onto your iPhone.
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Can you send a code for iTunes and have it still work
Can you send a code for iTunes and have it still work
Did you get this in an email from Apple? Are there instructions in the email?
Typically the way that you redeem a gift card is to go to either the app store or iTunes - go to the featured tab in the app store or the music tab in iTunes - swipe to the bottom of the screen. Tap on Reedem at the bottom and go from there.
OK. I'm a little dense tonight. Now I get it. Like Meg said, you will know soon enough.
Message was edited by: Demo -
How do I get my apps back without paying?
I restored my new iphone 5S yesterday, and I'm missing a few of my apps, some of which I paid for 2x and don't want to pay again?Why did you pay twice?
Downloading past purchases from the iTunes Store, App Store, and ... -
I had a iphone and downloaded a (paid for) app and now looking for it to put on my ipod..cant find it now to replace the app it is showingit costs $14.99.
Usually if you press buy it then it will pop up a screen saying you have already purchased this item, would you like to download it again. You can also click on the purchased tab in the app store on your iPod provided you are using the same apple id that you use on your phone.
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Do I only have a certain window of time to register my Apple Service and Support protection plan before it expires? I certainly hope not I paid for it and could never get the serial numbers for product & protection to sync together!
Normally must register an AppleCare plan before the original warranty on the Mac expires. If you have problems registering the AppleCare plan for your MacBook, call Apple tech support and ask to be connected to AppleCare Plan Adminstration.
For future posts, please make sure you're in the most appropriate forum for the product or service you're asking about. You'll be most likely to get quick and accurate help that way.
Regards. -
I purchased Final Cut Pro X App on the Apple App Store and was wondering how I also get it downloaded on my ipad#2AS WELL….. I paid for FCPX and want it on both my Macbook Pro, and my iPad2, can i do this, if so how?
There's no way FCP X will run on an iPad - sorry.
Look at the system requirements:
http://www.apple.com/finalcutpro/specs/
Andy
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