I-phone 5 signal issues

The Verizon I-phone 5 has a serious signal issues! I went from a great 4s and now all three of our I-phone 5's have issues. Reading the blogs, it doesn't seem to discriminate, my question is what is Verizon doing to correct this very serious issue?!

114Monty wrote:
my question is what is Verizon doing to correct this very serious issue?!
oh, i thought you asked this.

Similar Messages

IOS5 and Phone Signal Issues

A problem... is there a reason why, since upgrading my iPhone 3GS to IOS5, that my 3G and WIFI signal seems to cut out constantly. When ever I try to use the internet (WIFI or 3G) the phone seems to go into a cycle of 'no signal' 'searching' 'full signal'.
Anyone else had this issue? Any ideas what might be the problem / solution?

I aqm having the same problem. I have a 3GS phone, but my signal was fine when I was using 4.3.3.....
I have now been without a cell signal now for almost 24 hours. My phone is also used for Business, and this is killing me. My Wifi has no issues, just the cell signal. It toggles between searching, and no service. How can apple get away with this. I am paying for a service, that I am not getting. Hopefully Apple will at least acknowledge this problem, and let us know what are they going to do about this. Apple should pay my cell phone bill, while my Iphone is unable to not get a signal !!!!

Since downloading iso6 i'm having issues with phone signal and w-fi

Since downloading iso6 update i am having issues with weak phone signals and wi- fi

Hello there, pacotechguy.
The following Knoweldge Base article provides great in-depth steps for troubleshooting your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple SUpport Communities.
Cheers,
Pedro.

My partner updated to IOS 5 last night on his iPhone 4 and can no longer pick up any wifi signal and phone signal is dire in areas where he had no problem before... anyone having similar issues??

After updating to IOS 5 on an iPhone 4 can no longer get wifi in my home and phone signal is terrible and drops out taking up to 10 mins to re-appear... anyone else having these sort of problems??

I am having similar problems on my new iPhone 4S
My mac gets good wifi connection in the same location. I measured the signal strength -- something like -77db signal vs. -90db noise.
But my iPhone WiFi keeps cutting in and out. In fact, I left my phone on last night to update various apps over WiFi. When I checked it this a.m. I had received several warning messages from AT&T that I was nearing my 3G data limit. I looked at my phone and it had consumed nearly 100mb of cellular data overnight, when it should have been connected over WiFi.
Needless to say, it's taken some of the thrill away from my new iPhone...

IPhone 6 and Bluetooth phone connectivity issues with my vehicle: this is how I fixed it.

With so many threads on this topic, I wanted to detail the steps I took to fix my iPhone 6 Bluetooth issues regarding connectivity to my vehicle and handsfree calling. My phone was pairing with my vehicle without a problem and syncing my contacts and call history but when I attempted to make a call (from either the phone or the vehicle screen) the audio went out and I could not hear the call either through the vehicle speakers or on the phone. The call was going through but I was unable to see it on my vehicle screen and/or hear it either the phone or the vehicle screen.
Based on my research and what I have learned so far, the people having problems are those who restored their new iPhone 6 from an iCloud backup from a previous phone, rather than setting up their iPhone 6 as a new phone. I did an iCloud restore from my previous 5s running iOS 8.
First, I am a Verizon customer and I enabled Advanced Calling on my line. After I requested that this feature be added to my line, under “Cellular” settings on my iPhone, I enabled LTE voice & data.
Next steps:
1) Unpair/remove iPhone from the vehicle;
2) Forget/remove the vehicle from the phone Bluetooth settings;
3) Soft reset the iPhone;
4) Reset network settings on the iPhone; and
5) Pair the phone to the vehicle again and attempt to make a call.
If that does not work…
6) Perform a factory reset, erasing EVERYTHING from your phone and set it up as a new iPhone rather than restoring from a backup.
Resetting the network settings seems to be working for some people. It did not work for me. I tried it a few times with no result. I did the dreaded factory reset, paired the phone with my vehicle and had all of my Bluetooth functionality back and was able to use the handsfree phone with zero issues.
I was on the phone yesterday multiple times with Apple, Toyota Entune, Verizon and my Toyota dealer. Verizon blamed Toyota Entune, Toyota Entune blamed Verizon and my Toyota dealer blamed Apple. Nobody had a clue how to fix this issue or what was causing it. I don’t know the exact reason why the previous iCloud backups are killing the Bluetooth connections, I just know what worked for me and I thought it was worth sharing.
Good luck.

The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all. Good job Apple, what a lousy update you guys did.
2011 Lexus ES350
2011 Subaru STI
2012 Mercedes E350.

Loosing Phone Signal and can't connect to the internet

Using Bell Wireless... I try to change to Airport Extreme...can't connect and loosing phone signal as soon as I plug in the airport extreme...it works fine with Bell 2 wire...what is the issue, Bell, phoneline, sympatico, or Airport Extreme...pls advise...thx.

Ok understood...So I will need to plug the Ethernet wire (I have one) from the Airport Extreme to the Bell modem (they make them wireless now) and than it should work....hopefully....Just wondering if the bell wireless will be disabled or do I need to do this separate....???Thanks for your answers...very prompt

THE ULTIMATE PALM PRE POOR SIGNAL ISSUE THREAD

The previous thread I posted can be deleted. This thread has everything people need to read. Here is the conversation I just had with Palm about the rampant signal problems everyone is having with their Palm Pre phones (side note, they say they'll be calling me back in a few days. I'll assume they mean BUSINESS days and i'll post here again tuesday or wednesday if I don't hear from anyone.) :
1:56 AM Connecting...
1:56 AM Connected. A support representative will be with you shortly.
1:57 AM Support session established with Sabino.
1:57 AM Sabino: Hello David. Thank you for contacting Palm. My name is Sabino.
1:57 AM David Doria: hi
1:58 AM Sabino: I understand that you are facing issues with weak signals.
1:58 AM Sabino: Am I correct?
1:58 AM David Doria: yes. weak, and also erractic. sometimes i will get full bars, and then it will jump to one bar, or none...then be roaming, then Ev, then 1x...all in the SAME spot
1:58 AM Sabino: I’m sorry for any trouble this may have caused.
1:58 AM Sabino: May I know since how long you are facing this issue?
1:59 AM David Doria: as long as i've been using a palm pre, but it is getting worse with time. i've been using a palm pre since october of last year
2:00 AM Sabino: Let me know the webOS version on the device and your carrier name.
2:01 AM David Doria: whatever the latest OS is. 1.4.whatever. and i'm with sprint
2:01 AM Sabino: This seems to be the issue with the network, all the network related issues were taken care by your carrier. I suggest you to contact Sprint. They will be able to fix the issue.
2:01 AM David Doria: um, you said that before i even told you what carrier i'm using
2:01 AM Sabino: I just pulled the details using your phone number.
2:02 AM David Doria: you know that isn't true. you know it's not sprint
2:02 AM David Doria: i just told you all my other phones with sprint worked fine here and i've only been having problems since i got a palm pre
2:02 AM Sabino: Okay, contact your carrier, they will be able to fix the issue.
2:02 AM David Doria: i've lived here for 4 years and i've had sprint all 4 years
2:02 AM David Doria: no they won't. i've been contacting them for weeks. they came out and checked the tower TWICE now. there's nothing they can do. it's a hardware issue for palm
2:04 AM David Doria: there are threads all over the internet with hundreds of people complaining about having signal issues ONLY since they bought a palm pre. now you're telling me it's a sprint issue and you haven't even looked at my phone yet.
2:05 AM Sabino: What I would like to do, is place your case into a special team that develops technical solutions. They will do further research on it. They would be in touch with you once they have further updates. I cannot commit to a specific callback period, but please know that we are working on your case. May I do that for you?
2:06 AM David Doria: no, because i saw someone in one thread say that palm told them the exact same thing...in 2009
2:06 AM David Doria: so you're basically saying you're forwarding the problem to a generic department to a generic person that i can't know the name of, with no contact info, and that there is no guarantee when they will contact me IF they even will contact me...but i should definitely believe they are working on the problem
2:06 AM Sabino: What exactly you want me to do now?
2:06 AM David Doria: that's ridiculous
2:07 AM David Doria: i want you to tell me why palm is not fixing this problem with the palm pre and is instead telling me it is sprint's problem and then pretending to forward the issue to another department which has already had years to fix the issue
2:08 AM Sabino: As I stated, all the network related issues are taken by carrier.
2:09 AM David Doria: it's a hardware issue
2:10 AM Sabino: I am going to tell you about our 2 repair options:
2:10 AM Sabino:
1. Repair return: After I create your service repair order, you receive an email with the details on how and where to ship your device for repair. The email also contains info on the follow-up process. After the repair center receives your device, you’ll receive a working device in another 5-7 business days.
2. :”With the advance exchange option, we ship you a replacement device first, and then you return your defective device to us using a prepaid label. There is a $29.95 fee for this special service but you get a replacement device within 3-5 days.
2:10 AM David Doria: you can't even KNOW it's a network issue without looking at the phone, and all evidence points to hardware since other phones on the same carrier work fine
2:10 AM Sabino: Please go through the above 2 options.
2:10 AM David Doria: this is my SEVENTH palm pre phone, sabino
2:11 AM David Doria: as many others in forums will tell you, they have also replaced their phones MULTIPLE times hoping to fix this issue. nothing works. there is SOMETHING physically wrong with the reception capability of the palm pre
2:12 AM David Doria: dude, stop copying and pasting what palm tells you to say and listen to me. these phones do NOT work. there is something majorly wrong with them and palm is cheating people out of hundreds of dollars a piece to save themselves the cost of a fix.
2:13 AM Sabino: Please hold on while I transfer the chat to our Supervisor.
2:13 AM David Doria: thank you
2:13 AM Sabino: You’re welcome.
2:14 AM Transferring session to another technician...
2:14 AM Support session established with Saben.
2:14 AM Saben: Hello David, this is supervisor Saben.
2:15 AM Saben: Please stay on hold while I go through the chat.
2:15 AM David Doria: hello, saben...i urge you to read the conversation i just had with sabino so i do not have to explain the situation again.
2:15 AM David Doria: ok, thank you
2:15 AM Saben: Thank you for staying on hold.
2:16 AM David Doria: sure
2:16 AM Saben: I understand that you are facing network issues with the phone.
2:16 AM Saben: Am I correct?
2:16 AM David Doria: no
2:16 AM David Doria: i am facing signal issues. my network is functioning just fine
2:16 AM Saben: Okay.
2:16 AM Saben: Did you try any troubleshooting steps?
2:17 AM David Doria: yes. i reset my phone...tried NEW phones...updated...updated PRL...etc...tried 2G only, restarting the phone after removing the battery, tried going outside...tried going a few blocks down.
2:17 AM David Doria: i can't even count how many things i have tried. something is wrong with the palm pre
2:18 AM Saben: Did you try with the webOS doctor?
2:18 AM David Doria: i've tried every software solution i can find
2:19 AM Saben: I am sorry, I just want to know did you run the webOS doctor tool?
2:19 AM David Doria: i've been talking to sprint about this for WEEKS now. in case you didn't read the conversation, they've already come out to check the local tower twice now
2:20 AM Saben: Okay. It seems that you did not use the webOS doctor tool on the device to check the issue.
2:20 AM David Doria: yes. the local sprint repair center used the tool when my phone froze during an update
2:20 AM David Doria: yes i did
2:20 AM Saben: Okay. Thank you for the information.
2:20 AM David Doria: you're welcome
2:20 AM Saben: Then it seems need a repair.
2:20 AM David Doria: but this is my 7th palm pre phone.
2:20 AM David Doria: they have all done this
2:22 AM Saben: Okay. To best assist you I will escalate the issue to specialist team. They will call back you and find a resolution.
2:22 AM David Doria: are you guaranteeing me that they will call?
2:22 AM David Doria: because the last guy said someone MAY contact me but probably not
2:23 AM Saben: Yes. They will contact you. I will escalate the issue to specialist team.
2:23 AM David Doria: when will they contact me by?
2:23 AM Saben: I need few information from you to do a specific escalation.
2:23 AM David Doria: ok
2:24 AM Saben: Give me a minute while I post the questions.
2:25 AM David Doria: ok
2:25 AM Saben: Please provide the following details so that I can set up the call back from our Specialist team:
First and last name :
Primary phone number :
Secondary phone number (if any) :
Primary email address :
Device serial number :
Purchase date :
Country where you purchased your device :
Preferred time to call :
2:26 AM David Doria: David Doria
909*******
no secondary number
******@*******.***.edu
2:27 AM David Doria: which number is the serial number on the box?
2:27 AM Saben: Open the launcher on the phone.
2:27 AM Saben: Select the Device Info.
2:27 AM Saben: You will find the serial number of the phone there.
2:28 AM David Doria: as far as purchase date, this particular phone was sent to me less than a month ago. original purchase date of ORIGINAL palm pre was october of '09.
United States
2PM-midnight best time to call
2:28 AM David Doria: serial number: ************
2:29 AM Saben: Okay,I also need yourfull name, phone number and email address.
2:30 AM David Doria: I gave you that if you can scroll up a bit
2:31 AM Saben: I am sorry, are you refering to the one you have mentioned before entering to chat?
2:31 AM David Doria: no.
2:31 AM Saben: I am sorry, I see that.
2:31 AM Saben: Thank you for the information.
2:32 AM David Doria: ok, thank you
2:32 AM Saben: I will escalate the issue. You will receive a call from the specialist team within 48 to 72 hours.
2:32 AM Saben: Is there anything else I can help you with?
2:33 AM David Doria: i am looking forward to it. meanwhile, i am posting this conversation in the palm website forum because i want people to be updated about this problem since so many are having signal issues
2:33 AM David Doria: no, there's nothing else you can help me with
2:33 AM Saben: Here’s the reference number for our chat: Chat session ID number ********. Keep this number as a record of this chat, and if you need to call our Voice Support team or contact us again for this same issue, please refer to this number.
2:33 AM Saben: Thank you for contacting Palm and feel free to contact us for further assistance. We rely on your suggestions and feedback to help us provide the best support, so please take a few minutes to complete the customer survey that you'll receive via email. You may now close the chat window. Have a great day!
2:33 AM Saben: Bye!
2:33 AM David Doria: bye
Post relates to: Pre p100eww (Sprint)

So they finally called me back, but I didn't get the call because.....I had no signal. HAHA
I got their voicemail and called back. First, they tried telling me YET AGAIN that it was Sprint's problem. They said that if I call Sprint, they will give me a device to boost signal in my home. I said, "That's fine, but what do I do when I'm in the rest of the country?" Then they told me it was a software problem and that I need to run WebOSdoctor to reinstall the operating system. I told them that this is my 7th Palm Pre. I told them that Sprint already used the Doctor...like I told the online tech people. But this guy on the phone wasn't having it. He told me that he didn't think Sprint was able to do that (so I can, but Sprint can't =/?) and that I should do it just to be sure. He said if that doesn't work that they will try out a NEW Palm profile and see if that fixes it. If neither of those works, he basically admitted there are no other options.
I asked him if there is some sort of way they can physically upgrade the antenna system with a better material or placement and he said that Palm has no department able to do that.
I told him about the various threads online like this one, where dozens of people complain about the same issue. He told me to just do the WebOSdoctor and call him back. I asked him if this has fixed signal problems for people previously and he said that he doesn't get to know the end result of his suggestions to customers. How unprofessional is that? How is the guy supposed to get better at his job if he's not allowed to find out if the fixes he suggest to people actually work? That seems nuts to me, but i digress.
I haven't tried the Doctor yet. I'm going to, but I'm just being lazy because I know it won't work, and it's going to be really annoying to update my phone and backup photos first and all that good stuff.
I will post back after I run the doctor and try the new Palm profile. Until then, I'd REALLY suggest you all do what I did and call Palm, insisting they fix the problem, even if it means a recall. They aren't gonna do it just for me, no matter how many times I complain. That's a fact.
If anyone DOES call Palm, it would probably be a good idea to bring up this thread and also to post here about what they tell you!

My iPhone 4 signal issues are gone...

Well, like many of people here I had the obnoxious signal loosing issue that is affecting a staggering amount of iPhone 4 users. However, I never realized I inadvertedly fixed the issue until just 10 minutes ago. I had signal issues since Day 1.
Bear with me thru this small story. I saw here a thread on MacRumors about a user experiencing camera issues on his iPhone 4. Said issue was that the camera showed a green spot in the center. I was sorta curious but never really paid much attention to it. This was 4 days ago. Flash forward to yesterday.
I was on the Apple Store picking out a new case for my iPhone 4, along with the respective screen protector. While I was doing that I saw an empty iPhone 4 demo unit and I decided to test drive FaceTime. I fired up both my iPhone 4 and the demo unit and connected. Disaster struck, my iPhone suffered from the same green spot effect as the iPhone from the user on MacRumors. Knowing full well, it was a hardware problem I set up an appointment for today at 6:30 PM.
Flash forward to today 6:30 PM. I got there at 6:15 and the Genius helped me out right away. He saw the problem, diagnosed my phone and concluded as previously stated it was hardware problem. Obviously warranty kicks in. He takes out my Micro SIM card and puts in the new iPhone (this was a brand new, not refurb unit). He activates it and hands it to me for mini inspection. first thing I do is check the camera, and against ALL odds, the same issue plagued this new phone. The Genius and I were, to say the least, shocked. Same issue, different phone. Now, how does this relate to the signal loss? Well, I am getting there so hang on tight.
The Genius does a comparisson between my iPhone and replacement unit to find the exact spot. He then pulls out his and does the comparisson to find his iPhone 4 too suffers from the dreaded green blob/spot. He then tells me there is no other replacement unit for my iPhone and that I had 2 choices. Take my current iPhone and wait if a software fix comes along, or take the replacement phone with me. I decided to wait and keep my phone (it is a hassle to resotre everything to previous state). So the Genius reswaped the SIM card to my phone back and handed it to me. (My iPhone spent 15 minutes with out SIM card while the Genius did all his tests on my and replacement unit, and while he asked for 2nd opinions on the green blob issue)
I went on my merry way, but realized something now. No matter what position I held my iPhone 4 in, the signal never decreased. I held it the many ways I know the signal issue pops and nothing. No bar loss, no signal loss, no call drop. NOTHING. So there you have it.
I am theorizing that moving the SIM card had something to do with the signal issue, because the only thing I have done to my iPhone 4 differently is take out and reinsert the SIM card. Other than that no other changes to it. No setting change, no software change no nothing. Just reinsertion of the SIM card. Now, to prove my theory, I need people who can test this and see if this fixes their iPhone. I know it did on mine, but on yours?
Check it out.
PS - No, I did not have the green blob issue fixed.
My original thread is found here:
http://forums.macrumors.com/showthread.php?t=955742
Many users are claiming (me included) the signal issues being fixed.

I have "death-grip" issue. Just ejected SIM card to test SIM contacting the SIM tray issue. I have a 10x loupe and inspected the area in question (SIM card gold contacts touching tray) and I found that there is a space between contacts and SIM tray. Under 10x magnification you can easily see how precice my SIM card was made and cut. There's also a relief rout around contact area. Also there is a thin film of some non-conducting material between SIM card and SIM tray where the tray supports the card. This SIM tray even has the IMEI and Serial number etched on it and under 10x magnification you can appreciate the fabrication and close tolerances even this SIM tray is made to.
I followed all instructions on the macrumors forum and this "DID NOT" solve my "death-grip" issue and I can verify with 100% certainty that the SIM contacts are not touching the SIM tray anywhere.
I do hope this helps others but I am still hoping that this can be rectified with software.

I am facing wifi and mobile 2G signal issue after upgrading to IOS 6 from IOS 5 in IPhone 3GS. Please help, restoring setting even didn't helped.

I am facing wifi and mobile 2G signal issue after upgrading to IOS 6 from IOS 5 in IPhone 3GS. The mobile carrier signal as well as WIFI suddenly drops zero and are then restored automatically. Sometimes i cannot conenct to WIFI even standing infront of WIFI router. Please help, restoring setting even didn't helped.

Update: my phone's connecting to the WiFi again. I don't know what did the trick. I did nothing since reinstalling the software. It hadn't worked then, it is now. I tried connecting to my dad's phone's hotspot( he uses a Moto G), and it worked. I then tried connecting to the WiFi at a friend's house, and when I came back home, my phone was able to connect to my WiFi! Is it of any significance that my friend's router doesn't require a password? My issue has been resolved( for now; I hope I'm not counting my chickens before they've hatched). For anyone facing a similar issue, I suggest you try everything I did:
1. Turn your router off for a minimum of 30 seconds, turn it back on and try connecting.
2. Click on the WiFi network you are connected to, scroll to the bottom, tap "Renew Lease".
3. Do a soft and hard reset.
4. Reset network settings.
5. Back your data up, erase all content from settings menu, restore from backup.
6. Reinstall your software( put it in recovery mode).
I am not sure which of the above worked for me. Make sure you try everything. If none of the above works, take it to a genius bar or an authorised service provider. Good luck! :)

Need help Phone signal going on and off

I need help with my Z3, I just installed the new update (23.0.1.A.5.77) and the phone signal won't connect. It keeps fluctuating off and on. It was working perfectly fine before the update. I even did a reset but its still the same.

Hi Flexatron,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Did you by chance try simply removing the SIM card from the handset for around 30 seconds and putting it back in and restarting.
This could be a simple communications issue with the SIM.
let us know how you get on.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Phone Connectivity Issues

While I love the iPhone, I've been having some problems with the actual phone portion of this little device.
I drop 2 - 3 calls a day (in areas that AT&T states there is coverage).
Callers complain of an echo problem on their end which I can also hear on my end at times.
I loose service at times which causes me to put the phone into airplane mode and back or even power it off to restore.
Has anybody else had similiar problems. Wondering if I need to make another trip to the apple store for support.

The new 8.0.2 update DID NOT FIX THIS ISSUE AT ALL. After you power off and on with the phone, same issue as the 8.0, all 3 of my cars lost Bluetooth connection and shows no signal at all. Good job Apple, what a lousy update you guys did.
2011 Lexus ES350
2011 Subaru STI
2012 Mercedes E350.

IPhone 3G drops phone signal. Restore IOS?

Having upgraded to an iPhone4S, my wife inherited my old 3G. It has worked fine for years, but now in the past few weeks it will lose all phone signals, showing just "Searching...". WiFi is fine. Going to Airplane Mode and back doesn't help; only rebooting (turning off and then on) will restore the signal, full bars, fine for a day or so. This is in my house, with a good signal, and my 4S never drops it, so it's not a signal issue. Nor hardware, or why does a reboot bring it back? I'm thinking I should reinstall the IOS. Does a full reset to factory keep the existing IOS? I am fully up-to-date with whatever version 3G is up to. I want to reinstall it fresh: restoring it from a backup will only put back whatever problem it has, no? The various support pages are not clear on this. Mr. Google shows me some pages on how to revert to an older IOS; if I tried that, I would then automatically be presented the opportunity to update to latest, correct? I use Win7-64bit iTunes, though I have access to a Mac. TIA.

In this post you mentioned being an Ex-Genius, which I understood to mean you used to work for Apple. If so we should be asking you this question...
But that aside, I wonder if the network is dropping you back to Edge assuming there is no need to clog up the network with sleeping phones during high load times. Then when you wake your phone, it tries to jump from Edge to 3G and that is what you are seeing. Just Guessing here....
Also perhaps your battery being as low as is indicated caused the phone to go to deep power saving mode...
Message was edited by: icebike

Another unhappy iPhone 3GS user - SIGNAL issues

I have recently (2wks ago) received an iPhone 3GS from Vodafone UK.
Which like many other users has a problem holding a signal.
In the house I can't even hold a 2G signal and that is in a "good to excellent 3G area".
And 3G is hardly ever possible in the house.
Now this continues to be a BIG issue outside the house which is apparently an "Excellent 3G area".
It drops signal at the drop of a hat.
Many people are reporting the same issues on the Vodafone forums but we keep getting fobbed off.
And I notice other people here too mentioning signal issues.
Am well fed-up of this and feel well ripped off - the phone barely functions for the purpose it was meant for "PHONE".
I have tried all the scripted useless help Vodafone give out - does anyone have any suggestions ???

FWIW, I think it's down to a poor receiver, not an 'inherent fault' as you suggest.
If you want to take it further, then I suggest a legal route if Vodafone aren't sympathetic.
You won't get any more useful advice here, because there is no more to give!
Actually, there is some more advice. Recently, Vodafone have started to push their 'Sure Signal' box. Guaranteed signal in your home via wi-fi for £50. It's a no-brainer for you I would suggest.
http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?nfpb=true&_pageLabel=templateCClamp&pageID=PPP0161
Message was edited by: igmackenzie

Samsung Note 3 Signal Issue

I have 2 Note 3 phones and both are having signal issues and dropping calls. On average I get 2 bars if I'm lucky. Most of the time I have no service. I called Verizon and at first they seemed to act like it was a device issue. However after the network team reviewed my case I was told the area I live in has lots of hills and service can be disrupted. Um... I live in Omaha, Nebraska. It's flatter than a sidewalk. So I took the device to the Verizon store and they switched the SIM card. Still no improvement. I switched to Verizon in December for improved cellular experience. Guess I should have stayed with Sprint. At least I could receive calls and texts on the sprint network.

Check in Settings, About to see which software the phones are running.
I had a similar problem after months of good service, I finally had the kit kat or 4.4 update put on my phone and all my problems were solved.
I had to go to a Samsung rep at a Best Buy to get this done. it may void my warranty so I'm keeping quiet as no hardware was touched

'No Service' phone signal on 3GS

My 3GS suddenly stopped receiving a phone signal despite seaching. An iPhone 4 next to it sees the signal. I've completed a reset, removed the sim and reinstalled, turned Bluetooth off. WiFi is OK but with Carrier set to manual it won't see any service provider at all so no phone signal. I've run out of ideas on this. Any clues?

It was given to him as a gift by a cousin, brandnew at the time. That’s what I have been told and why I am not giving up on it being some other issue that can actually be fixed.
As for Settings>General>About>Model, here is a screenshot:

I-phone 5 signal issues

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