I purchased a $25.00 itune gift card put in the numbers on the back of the card thinking it would be on my itunes account and I cannot find it

This is really ridiculous. I would like to talk to a live person

For a faster response you might go to the iTunes support area. It has a list of support items to look at. There's also the iTunes communities (forums) also.
The only live person you'll get is if you pay for it if your computer/device is out of warranty. If it's still under warranty then it may be free. These are just user to user forums. Apple just host's the site.
The e-mail I sent last summer for an Mac App store/iTunes question took about a day to get back to me, not too bad I guess.
Good Luck.....

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I was chardged 100.00 on my itunes account and i cannot find out what the charge is for

help how can i find out why i was charged 100.00 on itunes

If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it - if you click on that you should get a list of your purchases with the most recent above the list. I'm not sure if that list shows auto-renewing subscriptions (I don't have any so I can't check).
If you don't recognise the charge or can't find it then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
If it doesn't appear on your iTunes account then you should also contact your card issuer.

Last year I paid Best Buy to transfer my data to a new computer, including iTunes. I don't use iTunes very often and just found out that iTunes didn't transfer. Only the music I purchased is on my iTunes account. I cannot find it on my external hard

drive or obviously, on the new computer (and I no longer have the old computer).
What is my best bet for getting a new iTunes library? Deleting and starting new or trying to find the cds I used to build my library I built before and re-importing?

Sorry about the missing music. As far as where to go from here, you already have the purchased music on your computer, no need to delete that and start over. Just find the CDs you imported and re-import them.
Good luck with it.

Transferring purchases out of my iTunes account and into new accounts for my kids

I have had an itunes account for a number of years. My children (when younger) purchased music, games, videos, etc through this account for the ipods, itouches, etc. We now have iphones for each teen and would like to give them their own accounts so that only their purchases appear on their phones, ipods, etc and only mine appear on my phone, ipad, etc. I would set up 2 new accounts and transfer the items directly from mine into the appropriate child's account. How do I accomoplish this? Since we own the purchase, I dont see any reason why we should not be able to move that purchase into another account (not copying it, but more like cutting it out of the existing account and moving it into the new one). If we are not able to do this, we are talking about hundreds of dollars in re-purchases.

You canot transfer content to another account.
Just authorize their computers for your account so they can sycn the apps to their devices.

Redemed gift cards it ate my old funds on my account and only lowest gift card shows on balance.

I am just now getting around to putting in my digital gifts for holiday. I had money left over from last year b-day gift cards not much but enough for a couple of songs. I was entering in my gift card and it said it was accepted yet it had eaten my other funds. I haven't bought anything recently so I don't understand why it would have done this. Checking my email shows no new purchases either.

Hey KaiAsper,
Thanks for the question. Did you have a previously unpaid order? If so, the negative balance would have been subtracted from the gift card redemption:
Pay an unpaid balance in the iTunes Store - Apple Support
http://support.apple.com/en-us/HT203005
You can check your purchase billing history for information on unpaid orders:
See your purchase history in the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201271
Thanks,
Matt M.

There are multi purchases on my itunes account and i cannot get to it to see it

i need to find out what purchases have been being made on my apple itunes account. when I signed on today and changed my info there were three or four other unknown emails assoctiated with my account!!!! i have been billed everymonth and i am trying to find out if this is my kids purchases or if someone else did this

If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list). If you are being billed every month then that indicates that it might be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
If you can't find the charge or don't recognise it then you can try contacting iTunes Support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I created a new iTunes library and now cannot find the original one, which has a thousand albums on it! What happened?

I created a new iTunes library to put speciald songs into, using the instructions on the Help section of iTunes. NOW - I cannot locate my original iTunes library, which has a zillion tunes on it! When I open iTunes to "select a library" the only choise I am given is th one I just created, which only has one album on it. What happened to the original iTunes that I just got the way I wanted it, with millions of tunes on it??????

Hello b dean jones,
Thank you for posting in the Apple Support Communities. I found an article that lists the default locations for iTunes files:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you looked in the default locations and are still having trouble finding the files, I recommend following the steps in this article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
I hope this helps get you back on track!
Best,
Sheila M.

Can I merge purchases from my US iTunes account and UK iTunes account?

While living in the US i made purchases from the iTunes store but have moved to the UK. I've been forced to make purchases from the UK iTunes store. Now I have a new 5S and would like the music purchased in the US on my phone but can't figure out how to access it or move it over to the UK account. I simply want the music I purchased through Apple (in any contry) on my **** phone. I know you need a US bank account tied to a US address and I've done that (even though it's a pain to always have to type in new info when going back and forth between accounts). What am I missing here? For such a brilliant company I can't believe Apple hasn't made this an intuitive process. Way to US centric.

Your music should be on your computer and your backup copy of your computer. Just sync it to the iphone.
You cannot use the U.S itunes store from the U.K, so you cannot redownload any U.S purcahses.
Certainly you have the music on your computer or a backup copy.

HT3702 iv set up an account and used my vista bebt card an its taken my money out an put it in my itunes account and i cant find it

Iv bought no apps

If you've added or changed the card details on your account then you've probably had a temporary holding charge applied to the card, which is to check that the card is valid and active - it should disappear off your card within a few days.
Holding charges : http://support.apple.com/kb/HT3702

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden

I would like to purchase songs on itunes and when I go to purchase it's gonna take it from my credit card when I have a gift card that I would like it to take from first

I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?

You have posted to the iTunes Match forum, which your question is not related to. I suggest you contact the web site from whom you wish to purchase the subscription.

I purchased a gift card and entered the code to redeem it; however, i never used it. i initially had trouble setting up my itune account and had to create a new acct. is this why my gift card is invalid?

i purchased a gift card and entered the code to redeem it; however, i never used it. i initially had trouble setting up my itune account and had to create a new acct. is this why my gift card is invalid?

Yes.
You have already redeemed it. It should be available on the old account. Why did you make another?

HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/

I purchased a $25.00 itune gift card put in the numbers on the back of the card thinking it would be on my itunes account and I cannot find it

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