I purchased a new laptop. I'm trying to find the same version of Acrobat Pro 9.5 I have on my old laptop to install on my new computer. Any help?
I purchased a new laptop. I'm trying to find the same version of Acrobat Pro 9.5 I have on my old laptop to install on my new computer. Any help?
I'm using an iMac with the newest OS X Yosemite. I tried to reinstall Creative Cloud, removed all the programs. But I still get the 'old' 2014 version with the Lionhead, not the Sunglasses (october 2014) with interactive libraries. I use Adobe iPad apps, for instance Adobe Brush, Adobe Shape and Adobe Color and it's so great to have all the things you make with these apps in your Illustrator & Photoshop libraries. Somehow it worked om my laptop, but not om my home computer.
Similar Messages
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trying to download the trial version of acrobat pro dc.The installer's says downloading but it's stuck with 3% for the last 30 minutes. What to do?
Try downloading from below link :
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Click on Acrobat pro DC option and then click on the option : File 1 of 1 (544 MB) -
Trying to find the latest version of Premiere Pro CC for Mac.
I have 7.2.2, but can't open a project from another Mac system because it was saved in a later version
Just open the Creative Cloud app.
There you should find the latest version CC2014. -
I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.
Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling -
The trial version of Acrobat Pro is already on my computer; purchased it today; instructions say access through cloud.acrobat but the system keeps telling me to download. I just want to work. Do I really need to download again?
Hi lynnb,
If you already have Acrobat installed, there's no need to download it again. When you launch Acrobat, you should be given an option to "License this Software." Click that option, and then log in with your Adobe ID and password, and you should be all set!
Please let us know how it goes.
Best,
Sara -
Trying to download the trial version of Premier Pro
Trying to download the trial version of Premier Pro and get the message that the application download manager is corrupt and to contact customer service. Since contacting customer service seems impossible here I am. Can anyone help with this.
Thanks, I was using Chrome. Downloaded firefox and the trial of Pr download proceeded without a hitch.
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I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
What should I do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
Can anyone tell me what the latest version of Quicktime Player is that I can load to my Mac PPC running OSX 10.4.11?
I''ve got version 7.6.4, currently. I have checked in Software Update, which said that I was up to date.
According to the Wikipedia chart, you areas up-to-date as you can get with OS X.4.11 -
I purchase a new computer and would like to have my iTunes Library that I have on my laptop on this computer as well as my laptop. I have installed iTunes, but I don't know how to copy the music to my new computer.
Type "move itunes library" into the google search bar
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Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.
If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.
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I purchased tv show and i am trying to watch the 'new' episodes
i purchased tv show and i am trying to watch the 'new' episode and can't seem to
What happens when you try to watch them, they show in the TV Shows part of your computer's iTunes library as having downloaded into it ?
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I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?
Hi,
Have you tried the help documents below:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
In case of any other error message, please specify.
Regards,
Sheena -
I have purchased a new computer and am trying to move my library to it. I got rid of my old computer. I have tried to input my new c.p.u. serial # but i-tunes rejects it as an "invalid" s.n. I checked with the manufacturer and they verified my serial number as valid. Also, i would like to talk to somebody on the phone who represents i-tunes. Is that possible or am I just out of luck?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Ninaa43224110 what version of Illustrator are you installing? Are you using the serial number registered under your account at http://www.adobe.com/? For information on how to locate the registered serial number under your account please see Find your serial number quickly. -
I am using an I-mac series 4 with a 2GHZ processor, I tried to convert to Lion and the rresponse was the chip was not fast enough, can I upgrade the chip or do I need to purchase a new computer?
Unfortunately yes, but Snow Leopard is still a great OS in the meantime so don't rush in too quick if you really don't need to.
Good Luck
Pete -
I downloaded Elements 11 to my laptop about 3 years ago and now purchased a new computer and need to install it. How do I install Elements without purchasing it again?
I have Elements pulled up on my old computer, can I find it in the program?
No but if your old computer runs Windows then you can use the free Belarc Advisor software to extract the serial number from inside the computer.
Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
Tip for future reference: when buying software, always keep your serial numbers safe and handy. Don't rely on websites, the Cloud or anyone else to retrieve them for you when you need them most. They are the single most important thing you get when you buy software and they are unique to you personally.
You can download software installers from the web any time but, without your unique serial number, you'll be stuck with using the software in trial mode.
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