I purchased tv show and i am trying to watch the 'new' episodes
i purchased tv show and i am trying to watch the 'new' episode and can't seem to
What happens when you try to watch them, they show in the TV Shows part of your computer's iTunes library as having downloaded into it ?
Similar Messages
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I just rented a movie from my imac and moved to my ipad. When i tried to watch the movie i couldn't. Help.... what should I do?
Is it just the one film that is showing a black screen, or does the Videos app appear to be frozen ? If it's the complete app then try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app completely : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Hi there, traveling through Italy with my iPad. Purchased a unlimited prepaid data plan with Italian carrier WIND. Has been working excellent, but when I try to download a new episode of Game of Thrones, I get an error message which says that I have to connect to a wi fi network or download the episode on my MacBook. Why can't I download using the microsim and prepaid data plan? Any help will be great thank you!
Unfortunately downloads larger than 20mbps require wifi due to most carriers having data limits. This "requirement" keeps people who are not familiar with data and what takes up a lot of data from going over.
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I am having trouble with some websites, i.e. amazon. It says that it works best with a newer version of safari, firefox, etc.
I had my hard drive crash so when I had the new one installed I tried to download the newest firefox and found it is not compatible with the mac tiger that I need a newer version leopard +
How do I download a version that will work?
ThanksJust repeating what it says above: "Firefox 4 and later require at least OS X 10.5".
I have OS X 10. 5 but I am sticking with Firefox 3.6.24. The last time I upgraded to Firefox 4, I had to wait 5 minutes for every mouse click to execute. -
i search up a show I click purchase and type in my password it asks for credit card info, it doesnf let me select none, i want to use my iTunes gift card help I'm three seconds away from throwing out my ipad :-/
Your balance covers the the show's price (plus any applicable taxes), and it this the first time that you've tried to download something with the account ? If it is the first time, then unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are getting a prompt to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will need to enter your card details, you should be able to remove them after entering them. -
I tried to update my iTunes so I could put some songs onto my ios 7 device and it wouldn't update. I would get a fail message. I went to the apple website and reinstalled it. After my computer restarted, I clicked on iTunes and said file not found. I looked everywhere but could not found a working application link. Help!!
Hi Applefan 6968,
If you are having issues updating or reinstalling iTunes on your Windows machine, you may find the following articles helpful:
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
- Brenden -
I can't get my update to work. I've tried for hours to get it to work but it just says searching upgrade, or however if says it
Hello Maya,
I would be be concerned too if I was not able to update my iPhone. If you have not resolved the issue, I recommend following the steps in the article below for an issue like this:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
As always, it is a good idea to create a backup before hand:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am new to mac and i am trying to download the new software
my mac is telling my my start up disk doesnt have enough space i barely have any thing on this lab top and i also have no clue what or where this start up disk is or how to access it please help me i am getting very frusterated.
The start up disk is just the drive in your computer. How long have you had your MacBook Air? Did you purchase it new or used?
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help
"You can call 1 800-MY-APPLE and order it. They will then email you a redemption code that you can redeem in the App store. The price is the regular 29.99 which is a bit cheaper than the USB installer."
https://discussions.apple.com/thread/4136680?start=0&tstart=0 -
I tried restoring my ipad 2 and when its trying to extract the new software this pop up appears on the screen and says ERROR: cannot update software or something. My ipad still doesnt return to the home screen. It's still stuck on the apple logo. I only had this for a year. Is it broken?
If your ipad had no problems before, then it is your computer then may fail you. Try to restart computer and ipad.Try to disable antiviruses. If that happens again and you have apple store close by you can set up appointment, or try another computer.
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My new purchases will not sync into my playlist and get and will not show up on my iphone playlist of the same name, and I just tried to sync a new cd into my library and it is not showing up on my iphone.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747
Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L -
I have purchased an album and I am trying to download it all. Most of it did but three songs didn't. They show as purchased and there is a cloud next to it, but it says it cannot be downloaded at this time. Very iterating because it has already charged my card.
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
Peace, Clyde -
I just purchased a complete series on itunes... Im trying to watch the episodes but its only showing 20 seconds.. can some one help me know what Im doing wrong?
Hi bibisandoval,
Thanks for visiting Apple Support Communities.
If the movie has completely downloaded, I recommend deleting the movie and downloading it again from your list of purchased movies. See this article for the steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to play the movie, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Regards,
Jeremy -
NONE of my purchased TV Shows and Videos play anymore!
All of my purchased TV Shows and Videos that used to be fine no longer play... They come up as gray with no sound. Any ideas?
HI, I have the same problem, so you said you will need to update your quicktime...I have the most recent versions of iTunes and Quicktime, and have tried everything. Here is another post I made about this:
"Hi, this exact same thing has happened to me. However, I have updated EVERYTHING, i have the most recent version of iTunes and Quicktime. When i try to play a purchased video, even one i just bought last night, it says I am not authorized to play this, so then it tries to contact iTunes to let me authorize it, but it doesnt, a window pops up and says..."could not contact iTunes, you must download at least iTunes version 4.0 to authorize and play this video." this happens with any purchased video i try to play. The gray screen with no sound or video. Please help! I have tried deauthorizing and reauthorizing. Same problem still. An Apple Consultant friend of mine told me to delete the two iTunes plist files in my library and restart, and I did that but it still has the same problem! Please help! here or my email is:
[email protected]
thanks."
Please help!
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