I purchased an in-app component but it has not downloaded and I cannot seem to contact the seller. I've tried to report a problem but no window opens in which to report the problem. Any ideas?
I purchased in in-app component for an email program but it has not shown up in the app on my ipad. I tried to report a problem, but no window opens in which to explain my situation. How do I get a message to the seller or to itunes? I am reluctant to re-purchase the component.
Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/
Similar Messages
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hi, i can connect to the internet but mail will not download and i cannot open a webpage?? any ideas
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Hi, I purchased the Mountain Lion from the app store about 3 weeks back but it failed to download completely. I have tried downloading ot but it just wouldnt. What do i do from here on. I have been charged for it but I am unable to download and upgrade. Please assist in what is it that I need to do. Thank You.
http://www.apple.com/support/mac/app-store/contact.html?form=account
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I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer. -
What should I do
The log files are just text files. Most likely the Genius was opening them to test Word, and read through the logs at the same time to look for issues that may have told him something about your Mac's performance. I would assume he didn't find anything out of the ordinary and handed your Mac back to you.
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I have bought an app but it has not downloaded to my device although my store credit has been deducted for this item, what should I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello, today I am subscribed to photoshop CC but still has not passed and the activation of the post did not come serial number that do tell me?
creative cloud does not use a serial number. it uses your adobe id.
download the creative cloud desktop app (after signing in with your adobe id), Download Adobe Creative Cloud apps | Free Adobe CC trial
and use the desktop app to install your adobe creative cloud programs.
if you already have the cc desktop app and you need to refresh your adobe id, Sign in, Sign out | Creative Cloud desktop app -
i have purchased cycloramic aap from itunes but it was not download and 60 INR. debited from account. i have tried two time both time same problame...
what are you doing?
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Paid for Photoshop Touch for iPad but it will not download and install
I paid for Photoshop Touch for iPad2 but it will not download and install
ibarrien
I tried to download from App Store directly to iPad2. I and I have an icon on the desk top but it is greyed out. When I go back to the install page the box saya "installing" but that is also greyed out. Pushing the U[date button brings up a message "Photoshop TOUCH CANNOT BE INSTALLED AT THIS TIME.RETRY' how ever many time I retry I get the same message. Harry2320468
Thanks
harry -
HT5934 i have a iphone 5 but i can not Download and install IOS 7 ?
i have a iphone 5 but i can not Download and install IOS 7 ?
Why ?
ThX!what happens when you try?? Error messages?
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Hi, I have an iPad Air. Had downloaded pages app that got deleted by mistake. Now am unable to down load it again. App Store says "you have already purchased this app so it will be downloaded now at no additional charges" but it does not download!!! Pls suggest and help!
Hi Bipashan,
Try downloading this from the past purchases list on your iPad, found here:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Hi there,
Playing War of the Fallen and made 4 seperate in app purchases over a period of 4 days my credit card was charged each time but the purchases have not downloaded. I have reported it to ITUNES with no response!!!! Everytime I try to use the in app link to Zynga Support the website never loads, what should i do?
I want my money back or the items ive paid for....
Thank you.You've used the "Report a problem" link on your emailed receipt? We are all just users like you and can't help, unfortunately. Keep trying to contact them.
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I just upgraded my iPhone 5s yesterday to the latest iOS version. Today, I can't get the facebook app on my phone to even open. Any ideas? I already tried shutting the phone off and restarting, but it didn't change anything. Thanks for any suggestions that will help.
Do you have the latest FaceBook app version installed?
If so, try a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. -
Some books I purchased and downloaded free in my library in Itunes on my PC dont download properly when synced with my ipad, they only half-download. I then tried deleting them from ibook on my ipad but they just wont delete no matter method I try. I have found going to my pc and dragging them out of the library onto the desktop they show up as a pdf so I put them into bluefire reader on my ipad using the ap section on my pc. Dont know what is happening here. Since I downloaded the new version of itunes seem to be having lots of problems. I have sifted through everything I can find on the net and tried some things but nothing seems to work.
Beads63, have you rebooted the router, this is the most common fix. If you have and it has not worked have you any new electric items that could interfere or changed your set up at all?
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A number of my aps are marked as waiting but nothing is being downloaded or updatedA and I cannot use these aps. Does anyone have an idea?
What I have noticed is that these may have been updates and I attempted to download a number of them at the same time. I just deleted the "waiting" apps and it has not appeared to affect the original downloaded apps. In the future I'll only download one app at a time.
Thank you Diavonex for your comments which I also believe are valid.
This is my first time on this help site and I'm glad to see how helpful it is.
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