I purchased Elements 11 then upgraded to 12 and now it says my free trial has expired I have my original serial number but when I enter it I'm told it is invalid
I bought elements and now its says my trial has expired
entering the serial number doesn't work
capnpanic wrote:
I bought elements and now its says my trial has expired
entering the serial number doesn't work
Your caption says "I have my original serial number" , so do you mean to say the original for PSE11? If so then it won't work in PSE12. You need to enter the serial number you got in the email when you bought the upgrade from Adobe as download. Did you get the email from Adobe about this and have you kept it in your inbox or somewhere safe?
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http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
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http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
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