I purchased microsoft office 2011. I have downloaded and installed the software but at no time was I prompted to enter my product key. As a result I am unable to use the software. Please help me activate the software. Thanks
I purchased downloaded and installed microsoft office 2011 onto my iMac. At no time was I prompted to enter the product key so I am unable to activate the software. Can anyone tell me what to do in order to activate the software?
Welcome to Apple Support Communities
Where did you download Office for Mac? If you downloaded it from Microsoft, read > http://support.microsoft.com/kb/2391941/en-us
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I have downloaded and installed the iPhoto tool to update so my pictures transfer over, but it's still telling me I need to update. Any suggestions why this isn't working for me? I have a Macbook Pro.
You have to download and RUN the iPhoto library upgrade - then launch iPhoto - If you had iPhoto '08 or earlier (version 7.x.x) - the upgrade is installed in the utilities folder of your Applications folder
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Can anyone help with this? I've searched the help databases and can't seem to find an answer to this anywhere.
Do you have the 5.3 GB Mac OS X Mavericks installer application? Please do the following:
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Now try installing Mavericks, but before you do I recommend you put a copy of the installer in your Downloads folder and make a backup of your current system. -
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Microsoft Office 2011 - Has anyone downloaded this and is it useful? More importantly I cannot find it in the App Store.
Hello,
There are some Microsoft product like Windows Phone 7 Connector on the Mac App Store but for the moment Office is not there.
In an interview last year Microsoft’s Amanda Lefebvre told Mobilized : “It’s something we are looking at”.
http://allthingsd.com/20110127/microsoft-considering-whether-to-bring-office-to- apples-mac-app-store/
If you have applications like iWork or the free OpenOffice (http://www.openoffice.org/) you will be able to read files created by Microsoft Office. -
Help me, please. I uninstalled old iTunes because of troubleshootings. I have downloaded and installed new one. Now it says: The file "iTunes Liberary.itl" cannot be read because it was created by a newer version of iTunes." What can I do?
Hello Bebyida,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
http://www.apple.com/itunes/download/
Best of luck,
Mario -
Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
SvenProblem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.
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I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?
The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.
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I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help
Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
Photoshop Elements
Good luck on it!
Gene -
I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.
Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.
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I have purchased Acrobat X1 Pro, I have downloaded and have received an order number by email but no email giving a serial no. Also can sign in and find account details but can't find My Adobe to access the serial no
Like most online purchases you would normally receive the order number before the order is processed so you should be patient and allow some time for the processing to happen. If you feel you have waited long enough then you should contact Adobe Support directly and try to get information on your order since you now have a reference for it that you can share with them.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
How do I view a document sent to me in Winmail.dat(2.0MB). I have downloaded and installed the libero app but this doesn't help me open the winmail.dat document. Help very much appreciated. THANKS JANE
http://www.creativeinaustria.com/LetterOpenerPro?utm_source=macupdate.com&utm_me dium=referral&utm_campaign=Distribution%2BChannels
Try it
http://www.macupdate.com/app/mac/22614/letter-opener
http://www.creativeinaustria.com/LetterOpenerLite -
I have downloaded and installed Photoshop extended on my Mac today, but I cannot open the program, what more do I have to do?
Hi Anina,
The .dmg file is the original installation package.
Do you remember the software going through the installation process and asking you to input a serial number?
I would suggest moving the .dmg file to your desktop, and then initiate the installation process by clicking on the install.app.
You should get a message that the installation is successful once it completes. Try launching the application after that.
Please reply to this thread if that doesn't work.
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I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
I have downloaded and installed the latest version of numbers on my mac. Everytime I save and then try to reopen that document, I receive a message telling me that I need a new version of numbers. Also, when I try to sort the date column, it sorts out of order. The last version sorted fine.
Welcome to Apple Support Communities
When you install the new iWork version, the old iWork version is kept, so it looks like you are opening your old version.
To fix this, open a Finder window, choose Applications in the sidebar and drag the new Numbers version to the Dock, so you can access to it quickly. Open all documents from this version. I don't recommend you to delete the old Numbers version in case you need it.
Respecting to the second question, you will get better answers in the Numbers for OS X forum
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