I Purchased Mountain Lion via app store - now I cannot download it.

I purchased a license for OS X Mountain Lion via the App Store and now I cannot download it.
Clicking on the download button did nothing.
Check for unfinished downloads says all downloads are complete.
There is no installer file named "Install Mac OS X Mountain Lion.app" anywhere on my system.
Now "OS X Mountain Lion" is listed under a seperate catagory "Other Purchases" and the button
is solid grey with no "DOWNLOAD" text.
I paid for a copy of OS X Mountain Lion but I recieved nothing in exchange for my payment.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Then you will need to contact Mac App Store (MAS) support and clear up the issue before you will be able to download the Mt Lion installer.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

Similar Messages

  • I already purchased the OS X Mountain Lion via App Store, why is it i cannot download it?, I already purchased the OS X Mountain Lion via App Store, why is it i cannot download it?

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    http://www.apple.com/support/mac/app-store/contact.html?form=account

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