I purchased two 3rd gen ipads. However, one had the original wider cord plug in -- the other had the new smaller power cord plug in.

Should I return?

The one with the smaller connector is a 4th generation ipad. There were no 3rd gen iPads with the lightning connector port.
As far as returning... If you payed 3rd gen prices for 4th gen iPad  I'd say  keep it. If you payed 4th gen prices for both, return the 3rd gen one and ask or a 4th gen. As that's what they should have given you.

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  • IPad (3rd gen) freezes when I touch the notification bar at the top of the screen.

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    after exchanging a couple of emails with Creative's tech support - this camera was returned to Amazon for refund. I couldn't get a replacement because I'd purchased it from Amazon.com - instead I got a refund. Apparently the issue I had where it would not power on independent of being cabled to a PC was a situation that could not be fixed with a software upgrade, and it required an RMA.

  • I recently purchased Windows 8 laptop and installed Office 2013. I then installed iTunes. After moving all my music to the new PC, I got iTunes to import it and sync it to my iPod (3rd gen).  However, I cannot get iTunes to sync my Outlook Contacts

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    I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
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  • Imessage and other Issues with 3rd Gen iPad

    Hi there, just got a 3rd Gen iPad for the mrs and so far it's been great.
    However, several rather annoying issues have developed and I can't seem to find the right trouble shooting for it, so I thought I'd try here.
    So here they are:
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    I also am having issues with my ipad mini as far as imessage . sometimes it works fine . Sometines I receive ok but it hangs on sending . i have tried everything . I think the apple server is a mess  Most times I can only send If i am replying to a message i received . If i try to start a message it hangs . No reason found

  • How can I move music from my 1st gen iPad to my new 3rd gen iPad

    How can I move all the music on my 1st gen iPad to my new 3rd gen ipad?

    Transfer the music into iTunes on your computer and then sync the new iPad with iTunes.
    Or download all of the purchased music on the new iPad. You can download the songs again for free  in the Purchased Tab of the iTunes App  as long as you use the same Apple ID that you used to buy the songs with originally.

  • Can I get a refund for my 3rd Gen. iPad in the UK?

    Hi All,
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  • I have an old ipod touch, and have just purchased a new 4th Gen one. How do I get my Apps from the old one to the new one. I've had to wipe the hard drive on my Pc so they aren't in my I tunes.

    I have an old ipod touch, and have just purchased a new 4th Gen one. How do I get my Apps from the old one to the new one. I've had to wipe the hard drive on my Pc so they aren't in my I tunes.

    - Transfer your iTunes' purchases to the new computer by:
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    - Try making a backup of the iPod by right clicking on the iPod  under Devices in iTunes and selecting Backup.
    - Connect your new iPod and restore the iPod from that backup if you wish.

  • I cannot get Home Sharing to work, Windows 7, 3rd Gen iPad

    Sorry for the cross-post -- I originallly put this in the iPad discussion group, but this is clearly the group where it belongs...
    Anyway, I've followed the instructions to the letter, enabling Home Sharing on my Windows 7 PC running iTunes 10.7.0.21, and also enabling it on my 3rd Gen iPad.  I've verified that it's enabled about a dozen times now, rebooted everything, and still I can't see my iTunes Library from my iPad...  I go to Music on the iPad, and it just shows the few songs that I've loaded onto the iPad itself, not my PC's music library...
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    I've opened up TCP port 3689 and UDP port 5353 on my Windows Firewall, and still no change...  Of course I leave iTunes running on the PC while I'm trying all this stuff...  From what I've read, they're telling me that in iTunes there should be a "Look for Remotes" check-box when I go to Edit | Preferences | Devices, yet I don't see one there so I can't check it -- but I don't think that's the problem because iTunes on the PC is seeing my iPad, it just won't talk *back* to the iPad when I enter in the 4-digit remote code...  At this point I have no clue what's going on.
    Does anyone have any ideas as to how I get this thing working?
    Thanks,
    L.

    Well, I guess the 3rd time's the charm...  Instead of rebooting everything, I shut everything off, waited a full 2 minutes and turned it back on in the following order: Router, PC, iPad.  Waited a good 3 minutes between turning each device on.  (Oh, and before I shut down the PC, I added iTunes to the Startup menu so it would start when Windows booted).
    Now it seems to be working fine -- my library showed up in the Remote app on the iPad automatically, no need to enter a 4-digit code on the computer (makes me wonder why it didn't do that the first time?)
    Anyway, it's all working now...  No idea why...  But it works...
    Thanks,
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  • Who has the best replacement screen for a 3rd gen ipad?

    Can anyone recommend where to get a good replacement screen for a 3rd gen ipad?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. 
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • How much less would I have to pay if I exchanged my iPad 1st gen for a 2nd or 3rd gen iPad?

    Well I have had an iPad 1stbgen for a while but you only have a certain limit with ios 5.1.1
    I was wondering if I can pay less if I exchanged my iPad for an iPad with more modern iOS such as the 2nd and 3rd gen iPad
    Thanks for listening and trying to help

    Your only option is to sell the iPad and buy a new one.
    Apple Reuse and Recycle Program
    http://store.apple.com/us/browse/reuse_and_recycle
    How to Sell Your Old iPad  http://tinyurl.com/85d69lk
    Other sources to sell.
    eBay Instant Sell http://instantsale.ebay.com/?search=ipad
    Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
    For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
    Sell Electronics for Cash - Next Worth  http://www.nextworth.com/
    Buy My Tronics  http://www.buymytronics.com/
    Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
    Totem http://www.hellototem.com/
    How To Sell Your Old iPad: 5 Places To Trade In Your Old Device
    http://www.huffingtonpost.com/2013/11/05/ipad-trade-in_n_4218964.html
    THIS IS VERY IMPORTANT - What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
     Cheers, Tom

  • I've purchased cartoon tv shows for my iPad. Prior to the new updates, I could play one at a time or continous. Now I can only play one at a time. It's annoying to keep changing it every five or six minutes. Is there a fix to get it back playing continous

    I've purchased cartoon tv shows for my iPad. Prior to the new updates, I could play one at a time or continous. Now I can only play one at a time. It's annoying to keep changing it every five or six minutes. Is there a fix to get it back playing continous

    Use this feedback form and tell apple. http://www.apple.com/feedback/ipad.html

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