I put my Adobe Elements disc in and it does not do anything.

I can't even get to 'install'. I have a Mac notebook with a snow leapard 10.6 operating system.
I need user friendly help.
Thanks
Teri

I finally figured it out. I had to go to Finder and install it through there.
Teri

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Adobe After Effects, Premiere and Encoder does not use the GPU (CUDA) ?

Please! Explain me. Why? Adobe After Effects, Premiere and Encoder does not use GPU (CUDA) ?
Everytime i have GPU Load from 0 to 10% !!! (GeForce GTX 970) And also my CPU load is not full. Any suggestions?

seg.48162731 wrote:
At the moment i use AE, AP and ME CC 2014 8.2 with the latest updates. I have GTX 970 and AMD 8350. What's my problem?
Which chipset is on your system's motherboard? Which motherboard is your PC equipped with?
If the motherboard is using an AMD 790 or 970 series chipset, the HyperTransport bus will be running at a reduced speed, and thus the CPU performance will be worse than a quad-core Intel i5 CPU without hyperthreading. In many instances, this means that the GPU will be laying idle, waiting for the CPU to catch up.
If on the other hand the motherboard uses an AMD 990FX chipset, then it's likely that there is something else bottlenecking your PC.

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

Hi pgrillo,
I'm sorry that you're disappointed with your ExportPDF subscription. I checked your account, and see that the order is still processing. As such, I'm unable to cancel it for you myself. However, a Customer Care agent can take care of your cancelation/refund quickly. Here is the contact information: Contact Customer Care. Click Still Need Help? Contact Us at the bottom of the page to find both phone and chat support options.
Best,
Sara

HT5953 How can I speed up the "start speaking" feature in iBooks? (System Preferences Dictation and speech does not do anything to the speech speed.) The rate is a bit to slow.

How can I speed up the "start speaking" feature in iBooks? (System Preferences Dictation and speech does not do anything to the speech speed.) The rate is a bit to slow.

Hi, I had the same problem you described, and I noticed that there are two ways of activating text to speech on iBook for Mac, with different speed results (at least on my MacBook Pro Retina display)
On your iBook you can select the text and and then click on > More> Start speaking, and you will get a certain speed, which tends to be too slow.
But you will get the speed you had selected with "Go to System Preferences>Dictation and Speech>Text to speech. In there is a slider to adjust the speaking rate." if you use the TOP MENU (next to the black apple) under Edit>Speech>Start Speaking. I also learned that under System Preferences>Dictation and Speech>Text to speech, there is an option for a shortcut which is very helpful. And you can change Key. Hope this was helpful.

I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended and Bridge does not open. Help?

I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended on MAC and Bridge does not open. It did open when I first downloaded it - but now a black question mark is over the BR icon and it does not open up. Any ideas from anyone?

Hi Steve -
I just thought it was interesting and helpful to me to learn that the icon for Bridge does not appear anywhere. Not in Application Folder. Not in the Finders Directory Files. I see your point - if I could locate that icon - I'd be set by dragging it onto my DOCK and launching it from there.
So - I'm assuming I need to uninstall CS6. Please list all the steps for me to uninstall so that I don't miss any CS6 files.
When I search in FINDER for CS6 uninstall- I see two icons - red adobe "UNINSTALL ADOBE PHOTOSHOP CS6" (both files are identical) Under KIND they both say Alias - with two different dates they were last opened (in November - few minutes apart). Is that what I use to uninstall completely all the files related to PS CS6 Extended as well as Bridge?
Do I need to DEACTIVATE ANYTHING ANYWHERE?
DOES ANYTHING NEED TO GO INTO TRASH.
I just want to make sure 'everything' related to CS6 Extended is off my computer and out of all the files. In the event i want to re-install - naturally I don't want to run into any conflicting 'issues'.
Do you think if I reinstall I will run into this same problem again (BR not launching)? Is there anything I can do to prevent it? I note on the forums - going a few years back - that there have been a lot of issues related to this same problem - even in other versions of the Creative Suite. Is Adobe doing anything to rectify this problem for us Photoshop CS Suite lovers or is all their focus just going into CC?
Thank you so much for trying to help me resolve this issue. It is very frustrating to have an Adobe product that is not completely functional. Especially when the Creative Suites are so expensive. I appreciate all the time you've put into this issue.
Carole

Disc stuck and Mac does not recognize superdrive

I have an iMac G5 (no video camera). I have been using the superdrive without problem until today. I placed a DVD in the drive and nothing. I have tried every method I could think of to eject it. Ominously, the drive does not even appear when I run system profile.
Any thoughts on how to fix this short of a repair trip to Apple? Thanks!

Try the Eject option in the Finder>File Menu.
*You probably already did the things mentioned in the following Articles:*
http://docs.info.apple.com/article.html?artnum=58566 iMac (Slot Loading): Troubleshooting CD/DVD Eject Failures
http://docs.info.apple.com/article.html?artnum=106752 Macintosh: How to Eject a Disc When Other Options Do Not Work
Launch Disk Utility (Finder>Go>Utilities), select the ‘stuck disc’ in the volume list on the left & then either click the "Eject Button, Press Command+E or choose File>Eject Disk.
Also check out the following thread:
Yet Another CD Can't Eject - All posted methods tried
*Last resort* if none of the above works:
Take your computer apart.
http://docs.info.apple.com/article.html?artnum=300205 iMac G5 DIY (Do-It-Yourself) Instructions

Data in Health first got doubled and then does not show anything at all

Hello together,
i'm experiencing issues with the health app.
Until yesterday all the data, like distance, steps, weight, was perfectly right collected and shown within health.
Yesterday i went for a run and installed Runtastic and 'Runtastic Me' afterwards. First of all i checked, that both new apps were not allowed to write distance or steps, but to read them.
Nevertheless the distance of my run got doubled in health. Since today health does not show any data at all, but Withings (which i had installed before and worked fine) an Runtastic Me show the data right. In health i cannot select Iphone 6 as data source, which i was able to do before.
How can i fix this?

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") 
Your plugins list shows outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.0 r32
* Java Plug-in 1.6.0_03 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

I reset my MacBook and it does not do anything the screen stays gray

I reset my MacBook Pro it's two years old, when it came back on I signed in with my password then it didn't load up the dashboard, screen stayed gray like every single thing on it was gone or some thing

Reinstall:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I purchased Adobe Acrobat XI Pro, redeemed the access code, put the CD in the drive and it does not see a program? Any recommendations?

Any suggestions?

The CD provided was blank, no data, The package did not indicate this. Disappointing! I downloaded the software. For a price of $497 I expected a valid CD.
Ocie Adams
4101 Taku Blvd.
Juneau, AK 99801
(907) 796-2102

Adobe elements photo shop full install does not work. How do I get it to work?

It worked before and now it doesn't. For some reason the computer is treating the full install as if it were a demo. I already registered the product when I first installed...... Only the organizer works now. I uninstalled and re installed but still doesn't work. How do I get it to work...I have windows 8.1...Please help...Thank you.
Somehow the Adobe Manager is not recognizing the full install. Is that possible? There are 2 selections during installation ....trial or product key....
I selected product key since I have the product key. The installation accepts the product key acts like it is installing but then it doesn't run...then I tried the demo installation without the key since I can't enter it in the box in demo mode....that doesn't run either.....Is the Adobe Manager the problem? How do I fix this?
Once again, any help or tips will do...Thank you....

The password prompt is supplied by the operating system, and is intended to protect you from accidentally installing software. You will get this prompt for any installation outside the App Store context.
If you do not need to enter a username or password when starting your computer, you can probably just leave the password field blank when acknowledging this prompt.

HT5312 I have tried this many times and it does not send anything to my email

I do not remember the answers to my security questions and this solution has yet to work. I have tried it many times. Can anyone help ?

Try this:
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot

Cannot get to apps on iphone it's giving me the connect to itnes and it does not do anything

cannot get to apps on iphone...it just keeps telling me to connect to itunes...and it won't let mew do anything

Try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808

New MAC Mini, I can not get past the welcome screen, I choose United States and it does not do anything, I can not prompt done to continue...what am I not doing?

New Mac Mini user, unable to move past welcome screen, what am I doing wrong?

Your new mini comes with 90 days of Apple phone support, which you may want to use. The numbers are here.

I can't remember my itunes/Apple password and system does not send anything to my email address to reset the PW??

How do I get to change my apple PW? It says it is dendingme an email to help me reset it (I can't recall my present password), but it is not being delivered. What do I do or try?

Try this:
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot

I have set up my photos in Adobe Elements 12 organiser and wish to download them to Snapfish in order to create a photobook, but it seems I am unable to do this. Adobe do not provide a hardcopy photobook service

I have set up my photos in Adobe Elements 12 organiser and wish to download them to Snapfish in order to create a photobook, but it seems I am unable to do this. Adobe do not provide a hardcopy photobook service. Can anyone help me please? I don't want to have to reformat all my photos. It has taken me the whole week to do it in Adobe Elements. I was unaware that Adobe no longer have this service as it misleadingly appears that they do.

You are in the wrong forum. We don't do Elements here.
This is the Photoshop proper forum. There's no "Organizer" (American spelling) in Photoshop.
The "Elements" forum is here:
Community: Photoshop Elements | Adobe Community
Incidentally you are not addressing Adobe here.
I've been using Adobe products for very, very close to 30 years, and I have never hear of an "Adobe photo book service".

I put my Adobe Elements disc in and it does not do anything.

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