I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?
I received a message about an issue shutting down my laptop and when I restarted it won't go past the all grey screen. What do I do?
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Startup Items:
Executor - Path: /Library/StartupItems/Executor
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:37:49
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (97.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.intego.Family-Protector.safe-boot (10.7.5)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.AirPlayUIAgent.plist
Launch Daemons:
[not loaded] com.adobe.fpsaud.plist
[not loaded] com.Affinegy.InstaLANd.plist
[not loaded] com.google.GoogleML.plist
[not loaded] com.google.keystone.daemon.plist
[not loaded] com.intego.commonservices.daemon.integod.plist
[not loaded] com.intego.commonservices.daemon.taskmanager.plist
[not loaded] com.intego.commonservices.icalserver.plist
[not loaded] com.intego.commonservices.metrics.kschecker.plist
[not loaded] com.intego.Family-Protector.daemon.plist
[not loaded] com.intego.netbarrier.daemon.logger.plist
[not loaded] com.intego.netbarrier.daemon.monitor.plist
[not loaded] com.intego.netbarrier.daemon.plist
[not loaded] com.intego.netupdate.daemon.plist
[not loaded] com.intego.personalantispam.daemon.plist
[not loaded] com.intego.PersonalBackup.daemon.plist
[not loaded] com.intego.virusbarrier.daemon.emlparser.plist
[not loaded] com.intego.virusbarrier.daemon.logger.plist
[not loaded] com.intego.virusbarrier.daemon.plist
[not loaded] com.intego.virusbarrier.daemon.scanner.plist
[not loaded] com.intego.washingmachine.daemon.plist
[not loaded] com.vmware.launchd.vmware.plist
Launch Agents:
[not loaded] com.Affinegy.InstaLANa.plist
[not loaded] com.brother.LOGINserver.plist
[not loaded] com.google.keystone.agent.plist
[not loaded] com.intego.commonservices.integomenu.plist
[not loaded] com.intego.commonservices.taskmanager.plist
[not loaded] com.intego.commonservices.uninstaller.plist
[not loaded] com.intego.Family-Protector.agent.plist
[not loaded] com.intego.netbarrier.alert.plist
[not loaded] com.intego.netupdate.agent.plist
[not loaded] com.intego.personalbackup.agent.plist
[not loaded] com.intego.virusbarrier.alert.plist
[not loaded] jp.co.canon.CUPSCMFP.BG.plist
[not loaded] jp.co.canon.CUPSFAX.BG.plist
[not loaded] jp.co.canon.UFR2.BG.plist
[not loaded] net.culater.SIMBL.Agent.plist
User Launch Agents:
[not loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[not loaded] com.apple.CSConfigDotMacCert-karenarvay-SharedServices.Agent.plist
[not loaded] com.google.Chrome.framework.plist
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist
[not loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Quick Emoji HD
SNDesktopper
Amnesty
Antispam Engine
Mail
Belkin Router Monitor
VirusBarrier X6
Calendar
Dropbox
Messages
Notes
TomTomHOMERunner
NetUpdate
3rd Party Preference Panes:
Déjà Vu
Flash Player
Flip4Mac WMV
Google Desktop
Logitech Control Center
Xmarks for Safari
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
EPPEX Plugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Scorch.plugin
Silverlight.plugin
SpeedDownload Browser Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
26% Mail
8% WindowServer
3% EtreCheck
3% NotificationCenter
2% hidd
2% ps
1% Dock
1% Google Chrome
0% usernoted
0% fontd
Top Processes by Memory:
172 MB Google Chrome
102 MB Mail
97 MB Google Chrome Helper
86 MB Dock
70 MB CalendarAgent
70 MB SystemUIServer
70 MB Finder
57 MB com.apple.dock.extra
45 MB EtreCheck
45 MB WindowServer
Virtual Memory Statistics
281 MB Free RAM
1.22 GB Active RAM
974 MB Inactive RAM
1.30 GB Wired RAM
408 MB Page-ins
0 B Page-outs
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What you're describing is the Finder window for your external hard drive. When you're in iPhoto and try to edit a photo what happens?
Are you saying that the photos for your iPhoto library are located on the external HD while your library is in the Pictures folder on the boot drive? That would indicate a referenced library. You can check to see if you're running a referenced library by checking the Advanced Preference pane in iPhoto:
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So based one the Advanced preference pane in iPhoto what type of library are you running. Where is the library itself located? It should look like this:
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My G5 shut down + when it restarted it won't go past the grey apple screen
here's a general rundown of how I got to this point...
last yr the hard drive on my '05 G5 went, so i had it replaced (6-7 months ago) and for the last 2-3 months i've had problems with involuntary shut downs (cut to black) it started happening once a day and then there were days where it would happen more often and then less often and eventually got to a point where it was happening every 5-20 minutes, so i brought it in to get looked at and was told that it was the power supply that was malfunctioning. I mentioned that I would likely be buying a new mac in the coming weeks ( i did yesterday) and was told that I should be ok between now and then without having it fixed and then when i did get my new computer they would transfer all of my old data onto the new computer and would be installing the new power supply before selling it to a local school. then, 3 days before I was going to get my new mac, it shut off yet again, but when it rebooted it never went past the grey apple screen. after 4 or 5 minutes the fan comes on and is amazingly loud and this is where it stays until i shut it off. i'm not sure if this is simply the power supply finally going going gone or if this has something to do with the very new hard drive or who knows what else; i just want to get my info from the old computer onto the new and hopefully get the couple hundred dollars that i was told my g5 was worth. is there something i can do to get past the grey screen before i bring it in?
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Helpful Links Regarding Malware Protection
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The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
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7. Only download anything from sites you know are safe.
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Thank you for the replies. I'm afraid neither one helped.
kglad, I never get to any error code so your link can't help.
Jeff, I looked at your link and
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I can't activate the software offline as there is no option to generate a response code when I click on having trouble connecting to the internet. All I get is a prompt to change my password.
If the problem were simply connectivity from my computer, then why does the box completely freeze? Can't cancel, can't click on the little X to close it, can't right click on the box to close it. I have to reboot every single time. I know others have had the same problem and I haven't found any answers that I could apply.
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I use two MacBook pro, two iPads and two iPhones. Upon connection and attempt to synchronize photos I receive a message that my authorization limit is exceeded. I read that iOS devices do not count against the authorization limit. One iPhone and one iPad show in the authorization list. iTunes wants to delete my purchased programs and books from the iPad to continue synchronization. What can I do?
Ok, now I do wish I could edit....
I forgot to APPLY the network settings for the USB cable to work. Connected thru USB I can tether.
So, I kept playing, and playing some more...
I had previously unpaired everything, and gone as far as removing network devices HOWEVER...
I didn't remove the Ethernet, Firewire or Airport Network devices.
Now, I have done so. I REMOVED EVERYTHING
No pairing, no network devices.
Bluetooth was already turned off, and I rebooted.
I turned off tethering and rebooted the iphone.
I turned on bluetooth (on the MBP), I turned on tethering. I browsed for the iphone. It said I was already paired???? Ok, repair AGAIN, and THE IPHONE SHOWED MY BLUETOOTH TETHERING BLUE BAR at the top of the screen!
I opened a web page, no go... d4mn, I was close...
Opened network preferences and the created a new bluetooth PAN and voila! Internet back on the MBP. I am about to reinstall the ethernet and airport (I can live without firewire for now) and see what happens.
Basically, the link I posted two posts ago, I had already done that, but I NEEDED to remove ethernet, firewire and airport as well...
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Hopefully someone can come up with something, but having to delete and reinstall all pairings and network devices (to me) is not really a solution, it's a workaround (at best). -
Received notice of an update for one of my apps and when I tried to update the message reads "Account Not in this store" i must switch to a Canadian store before purchasing. I deleted app and tried to download again but still got the message. Anyone know how to fix? FYI have had phone for 2 years and this is the first time this has happened.
The Apple id that you created do you remember if you created with your region sellected as Canada or US. If so you can change Region directly on your device by clicking on App Store icon, Scroll to bottom and tap your app is, click view acct and change region
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macbook froze while online. hard shutdown. when it restarted, an error message appeared saying finder shut down unexpectedly containing a message box with a long list of technical jibberish. after clicking OK that it would send an error report to Apple, the same error message box appeared again and again every time OK was clicked. Now the macbook will not turn on at all
If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all.
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Since upgrading to Firefox 4.0 I've been receiving irritating messages every time I click through via a link embedded in a document or an email. The message says "An error occurred in sending the command to the application". How can I remove it?
Certainly!
This is the module in our eMac 1.42:
1GB PC2700 DDR 333MHz CAS 2.5 184 Pin DIMM
The vendor, Other World Computing, ships to the UK but I suspect the shipping would make it pricy. I also trust this vendor:
Apple G4 eMac 1.42GHz (184 Pin PC2700 DDR DIMMs)
Between the two vendor's description, you should have a good idea of the Specs
PPC Macs do not like hi-density PC RAM. That's why I linked these two; they send the right stuff to Mac users.
Crucial UK is usually cited as good but, like their US counterpart, seldom go against Apple's outdated specs. See:
http://www.crucial.com/uk/store/listparts.aspx?model=eMac%20(1.42GHz)&Cat=RAM
They show the max RAM for your model as 1GB--yesterday's news. However, if you order their offering for a G5 iMac, you get the larger modules. Here is a listing for a 2GB kit (2 x 1GB modules) of the right config:
http://www.crucial.com/uk/store/listparts.aspx?model=iMac%20(G5-1.8GHz%2C%2020-i nch)&Cat=RAM
Hope this didn't muddy the water!
Allan -
My iphoto keeps sending me an error message saying iphoto has shut down unexpectedly. It begins to open the last photo, freezes and reports this message.
Options are to ignore, report and retry. Retry and ignore get you nowhere. Report doesn't help either.
thanks,With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?
OT
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