I received an iPhone 6 in the mail from my previous service provider but I already changed to a different provider and got an iPhone 6 thinking I wouldn't receive the phone in the mail. Should I mail it back?
I received an iPhone 6 in the mail from my previous service provider but I already changed to a different provider and got an iPhone 6 in the meantime because my iPhone 5 stopped working and I was desperate thinking I wouldn't receive the phone in the mail. Should I mail it back or sell it?
You aren't serious are you? Send it back. It is not yours, you do not own it, therefore selling it would constitute selling stolen goods. You would be committing a crime, and you would be screwing whomever you sold it to.
GB
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I've bought a Digital AV Adapter to be able to connect my Iphone 4g to the TV. I only get sound but no picture when I look at TVPlay-canals. Photo gallery OK. I have updated my phone to the latest version IOS. Any solution?
Welcome to the Apple Community.
Your phone doesn't do mirroring, only the 4S will do that. It only does basic AirPlay.
Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues). -
I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Help me please going crazy, I have my Iphone 4S getting my e-mails from my computer using outlook but when I delete yhem on my computer they stay on my phone, I am syncing via the cloud, Is there a setting that stopps this e-mail from growing on my phone?
For outlook or hotmail emails they use a pop server technology that you can't sync your computer and your iPhone with. You have to unfortunately delete the emails from both devices. It is super frustrating but that is the only way.
Hope this helps. -
Is there a way to set an email mailbox so that mail from many months are stored, but the general default for the other mailboxes is a few days?
The only thing I can think of is to set the number of days to sync messages, shown below. But I'm not sure if this is what you're after. If it is go to Settings > Mail, Contacts, Calendars select the email account you wish to change.
This will then only sync emails from the last week for example. In the screenshot all email messages would be synced to the iPhone.
Message was edited by: Michael Bratley -
Most attachments from a specific address (work) can not be opened, identified as winmail.data and no data available. Not sure if this is based on the e-mail coming from a windows based system, too old of a windows based system or simply how i have it set on my Mac.
Brightbleu wrote:
Most attachments from a specific address (work) can not be opened, identified as winmail.data and no data available. Not sure if this is based on the e-mail coming from a windows based system, too old of a windows based system or simply how i have it set on my Mac.
Winmail.data are not usable files. They just preserve RTF within the message.
http://support.microsoft.com/kb/278061
Cheers
Pete -
Why is it, every time I click send e-mail for instructions on resetting my security questions, I don't get them? I just want to play minecraft. I already put $15 in my balance and I can't even spend it. Thank you for taking the time to read this.
Either they're being sent to a different email address, or got caught in a spam filter, or something's wrong at Apple's end. If you can't find the email, you need to ask Apple to reset your security questions, which can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
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I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with
I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up. -
I backedup my iphone 4 to the cloud before upgrading to an iphone 5. I also backedup my iphone 5 to icloud. I can see both phone's backups side by side on the my screen on icloud. But it will not allow me to restore the iphone 4 backup to my iphone 5. I need contacts from the iphone 4 backup but I do not have that phone anymore and icloud will only let me restore the iphone 5's backups to my iphone 5. Is there anyway to get the contacts from my previous iphone 4 backup?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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I plugged my ipod nano 6th gen in to the latest version of itunes today and as soon as i plugged it it it turned on automatically as it should when i came back to it 5 mins later, picked it up and it felt warm and it wouldnt turn on. what should i do?
I have the same problem and can't seem to figure out what the problem is. I rebuilt my iTunes library and still my 6G nano crahes whenever I load an AAC tune onto it. MP3s and podcasts all work fine, it's just the AACs...
Just *loading* an AAC song will cause the Nano 6G to reboot as soon as it disconnects from Itunes. It will then reboot a few times and then go into recovery mode. :-(
Karen -
I had a previous iPhone, my current iPhone and my iPad that are all connected to one cloud. Can I delete the backup from my previous iPhone? Will it delete in the cloud AND on the phone? or does it just delete from iCloud? or does it just delete from the phone? Someone please help!
You can delete the backup without any problem. Only the backup will be deleted from iCloud and nothing else will be deleted, so you can do it without worrying about losing data on iCloud or your devices
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my phone is dead due to water damaged and i bought new iphone 5S. can i restore the data from my previous phone cloud backup to the new one?
how? i can see the backup from the phone cloud setting but there is nothing to click to restored. the one ive got now is since last year
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I have unlocked iphone and got walmart family mobile. I was issued a phone number initially then asked for a different one. Now when I send text messages, they show up the original number, but when I make phone calls, the id shows up the new number, I can recieve text messages to both numbers. If you try to call the first number it says it is not a working number. On my phone, if I go under "about" it says "my phone number" and it says the second number, under settings, and messaging, it says that I send and recieve messages from the original one. T-mobile, has no idea why this is happening and has tried everything to fix it
This is for iMessages only, not for text messages as in SMS/MMS.
Settings > Messages > Send & Receive > Apple ID.
Select your Apple ID and at the menu window that appears, select Sign Out.
Turn iMessage off at Settings > Messages > iMessage.
Then follow these instructions.
You can remove an iPhone from your support profile by following these steps.
Step 1: Click on this link to open the login window of your support profile.
Step 2: Log into the website using your Apple ID – same as your iTunes login.
Step 3: Click on the button ‘Edit products’ and select the iPhone that you want to remove from the list.
Step 4: Click on the arrow behind the product, and then click on the button ‘Unregister’ to delete the iPhone from your support profile.
After you unregister your iPhone, on your iPhone go to Settings > Messages > iMessage and turn iMessage on.
Go to Settings < Messages > Send & Receive > Apple ID. Sign back in with your Apple ID.
This should re-register your iPhone with your Apple ID with iMessage with the new phone number only. -
When I bought my Mac Air OSX Version 10.9.2 my daughter helped me migrate the contents of my previous macbook. But in the process seems to have duplicated the iTunes library - How do I get rid of one. The start up disk is almost full and plus it doesn't synch properly with my iPhone 4S. Please help!
Hello nicky:
You should run repair disk from your software install DVD before you try anything else. The crash may have damaged some of your directories - and a possible cause of the "missing/not missing" tunes.
Barry -
does anyone know why my iphone keeps switching all of my alert tones and ringtones assigned to contacts? i restored it and it still keeps doing it and now when ever i get a txt or a phone call the tones just sound terrible. how do i fix this?
Your only chance is setting it up as new device without using the latest backup afterwards, which you already did.
If this does not work, you should get it serviced:
Apple - Support - Service Answer Center
How to back up your data and set up as a new device
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