I recently cracked my iphone 4s, and I am under warranty/ Icare, will they give me a new iphone5? or just replace my current iphone with the same model?
Iphone 4s -> iphone 5?
Hi Friend,
It is depends on how you crack your device. Is it by an accident?
Do you have iCare? If yes, check the warranty coverage. If the iCare warranty covers this kind of accident, probably they will fix the problem in your old iPhone, or give to you a new one of the same model (iPhone 4S).
Hope it helps
Similar Messages
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My iphone5's camera is not working.The shutter freezes each time.How much time it normally takes to fix it.(i have an appointment this week). and if they can't will they give me a new iphone5 ?
Yes part of Apple Store
You will get a service replacement ,maybe new maybe refurbed to new standard
but in a "brown box" so no bits and pieces just unit for unit exchange
They will know of iPhone history from their systems but always
worth having proof of ownership but not essential (as far as I know ) -
Lately my Ipod 5th generatioon charger hasnt been working very well. I wanted to know if this is a problem in where if i go to apple they will give me a new charger in which i need to pay for or will i go to apple and they will give me a new one for free. I've already had to pay for 2 new chargers somewhere else so i really hope someone can give me an honest answer because to be honest i really dont want to pay for a new charger! Hurry please
If this is an Apple charger less than a year old, Apple will replace it under warranty.
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i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
I have a iPad and iPhone with the same Apple ID, but on Game Center I have used the same id for both devices and they are two different profiles and I was wondering how to have one of the accounts on both devices.
Hi Jamesdwills,
Welcome to the Support Communities!
If you are using the same Apple ID on both devices, the Game Center profile should be the same.
Check out this information from the iPad User Guide. Try signing out of the Game Center on both devices and then sign back in with the correct Apple ID:
Using Game Center
http://support.apple.com/kb/ht4314
Game Center settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a13d039
Game Center settings
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
Allow invites
Let nearby players find you
Edit your Game Center profile (tap your nickname)
Get friend recommendations from Contacts or Facebook
Specify which notifications you want for Game Center. Go to Settings > Notifications > Game Center. If Game Center doesn’t appear, turn on Notifications.
Change restrictions for Game Center. Go to Settings > General > Restrictions.
Cheers,
- Judy -
My son and I both have iphones with the same Apple ID. Since I installed iOS this morning I have started receiving all my sons texts and when I send him a text it is delivered to both of us. How can I remove my phone from the joint Apple ID and remove myself from finding out what he is up to during Freshers week!
You have to use a different Apple ID for your son.
Read this note:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family
still valid for ios 7 -
I have 2 iPhones - one for personal use and one for work. They are currently connected with the same Apple ID. I would like to separate the two accounts. Does anybody know how to do this?
Just create a new AppleID for your work.
As Allan suggested, items purchased on one iTunes account cannot be moved to the other account.
However, you can put items purchased on on account onto the other iPhone. -
How can I set up two iPhones with the same contact, photos, music etc... but a different sim card and phone number. They will both be my phones, but one will be for use in other countries.
Phone A = phone with information you want duplicated
Phone B = phone that you want to copy from A
Backup Phone A.
Wipe Phone B using these instructions. What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
Phone B should be on the 'Hello' screen. Do not swipe it. Launch iTunes. Plug in Phone B.
When iTunes asks if you want to set up as new phone or restore from backup, choose restore from backup of Phone A.
After this setup, any changes to one phone (i.e. adding a contact, downloading an app) will have to be manually duplicated on the second phone, if that is your desire). Making changes to one phone will not affect the other after setup. -
My phone doesn't make and receive calls. It doesn't have coverage where other iPhones with the same network do. Please, let me know how way I sort this problem out?
My wife is having the exact same issue after updating to the new iOS 8.1.1 and we've tried all the same steps even restoring the phone as a new phone. We've contacted our service provider and they've told us to go to apple to potentially "remove" her serial number from their servers to allow it to work properly on the service we have. We are desperate as purchasing a new phone right now is not an option and she desperately needs her phone for work and life.
Iphone 5 8.1.1 -
I have an iphone 4 and it's not working, if i pay can apple replace it with the same model even though it's no longer for sale?
If the iPhone has not been opened or serviced by other than Apple
or authoriized service provider (there are a few other requirements),
you should be eligible for out of warranty replacemement for $149 US.
Apple maintains sufficient stock for replacements even for iPhones that
are no longer available for purchase. You may be better off upgrading to
a newer version than paying $149 to stay with the iPhone 4.
What is no longer working? If you provide more details as to the problem
and what troubleshooting steps you have taken, some one may offer
a solution. -
I have an app called cartoon HD on my iphone and this app is no longer available I am about to buy an ipad, if I back this up with the same Apple ID will it share the app to the iPad?
You can copy the app to your computer's iTunes library by connecting the phone to it and doing File > Devices > Transfer Purchases - an actual backup (either on your computer's iTunes or to the cloud) doesn't contain the actual apps, just their content and settings, for a restore to work the app needs to be either in your computer's iTunes library (for and iTunes backup/restore) or still in the store (for an iCloud backup/restore). Or you could just sync the app from your computer's iTunes (which will only install the app, not any previous content)
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My daughter has an iPod touch using my apple ID, I just purchased an iPhone with the same ID. Is there a way to keep my stuff seperate from her ipod but still share the iTunes account? I was looking through the photo section on my iPhone and found pics my daughter has taken from her iPod. I do not want my pics, emails, etc to show up on her iPod. Is there a way to stop this from happening or do I have to create a different Apple ID for her to use instead?
If you have iOS 8 on all devices then:
If under 13 years create a new ID for her by:
Family Sharing and Apple IDs for kids - Apple Support
The use family sharing to share apps
http://www.apple.com/ios/ios8/family-sharing/
Family purchases and payments - Apple Support
If underage and not i)S on all devices then you have to create an ID for here under your name and supervise it use:
Create a NEW account using these instructions so yo do not have to use a credit card.
Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases. -
I can't activate FaceTime & iMessage on my iPad ... Would this have anything to do with already having these set up on my iPhone with the same apple ID?
As long as you're logged into the same AppleID on both devices, this is not a problem. It's only a problem if you're logged into a different AppleID and then try to associate FaceTime with an email that tied to the other AppleID.
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HT2693 How to download pictures from multiple iPhones with the same Apple ID?
I have multiple iPhones (e.g. iPhone 4S, iPhone 5) registered under the same Apple ID however i only manage to download the pictures in my iPhone 5 via iCloud.
How do I retrieve the remaining photos that was uploaded to iCloud previously from my older iPhones with the same Apple ID?
Pls help!!!Hi edristiew,
Are the photos that you are referring to still in Photo Stream? Remember, Photo Stream has limits which are outlined in this article:
iCloud: Photo Stream limits
http://support.apple.com/kb/HT4858
If the photos are still stored in Photo Stream, this resource may answer your questions about how to extract them (Mac or PC):
iCloud: Photo Stream FAQ
http://support.apple.com/kb/HT4486
If the photos are no longer in Photo Stream, but are in your camera roll, you can import them to your computer:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Cheers!
Matt M. -
Can I use 2 iPhones with the same iTunes account? help...
At the moment I have an iPhone 3G but my wife doesn't. I have a Windows Vista machine at home that has all our music in iTunes and all the apps I have downloaded from the app store. We only have 1 login to our windows vista PC that we share, we don't have individual signons.
On Friday I will be upgrading to the 3Gs and my wife will also be getting one.
My question is can we sync both iPhones with the same PC using the same Windows login and the same iTunes account, i.e. share all music and apps with both iPhones?
ThanksA computer can sync a dozen iPods and/or iPhones (just saying).
However, You can't use more than one computer for that iPhone.
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