If my ipod touch 5th generation charger doesn't work anymore and i go back to apple, will they give me a new free charger or will i have to pay for a new one?

Lately my Ipod 5th generatioon charger hasnt been working very well. I wanted to know if this is a problem in where if i go to apple they will give me a new charger in which i need to pay for or will i go to apple and they will give me a new one for free. I've already had to pay for 2 new chargers somewhere else so i really hope someone can give me an honest answer because to be honest i really dont want to pay for a new charger! Hurry please

If this is an Apple charger less than a year old, Apple will replace it under warranty.

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Twice experienced an unusual problem with my iPod touch 5th generation running iOS 8.0: crashes and disables power up. HOME and POWER pressed together to reset.

iPod touch 5th generation running iOS 8.0. iOS crashed twice, disabling power up. The only recovery was pressing and holding the home and power buttons together for several seconds. The iPod touch then went into restore mode. I've never experienced, heard or read of an iOS crash preventing normal power up: device has known battery charge, does not respond to pressing power button or connecting to AC charger.

That happens some times. Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem/it still keeps recurring, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod touch 4th generation camera doesn't work after smashed screen replacement

I have an ipod touch 4th generation that i smashed to screen with a torch, i got the screen replaced however my camera shutter will NOT open at all, i can go into camera roll and everything BUT the shutter wont open and the slide to go from camera to video just blinks a few times. Ive tried everything from turning it off and on(note my off/top button doesn't work) I had problems with the camera before i had the screen replaced but now it doesn't work at all. And will resetting and/or restarting it through iTunes delete ANY of the conent i have on my Ipod?
Any help much appreciated as i can NOT afford to get it fixed at Apple!!

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
In that case take it back to the people who replaced the screen. They likely messed something up unless what broke the screen and broke the camera.

Ipod touch 4th generation, screen doesn't work in certain apps.

Hi i have a Ipod touch 4th generation. I have somewhat of a weird problem, at least i think it is. My ipod touch screen works really well just opening apps on the springboard any where on the screen. Also in certain apps I have no problems, but in others it seems that it will not let me click on buttons toward the bottom. I found this odd because in other apps i have no problem and everything seems responsive. I have done some of my own troubleshooting and apps like google maps and the email app work fine. But other apps such as fatbooth, facebook and instagram I cannot touch icons anywhere near the bottom they just dont registar. Any help?

Sounds like a hardware issue. Your screen digitizer may need to be replaced.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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IPod Touch (1st gen) simply doesn't work anymore. Help?

Horrible day it's been. I wake up and unplug my iPod Touch from its charger. The iPod Touch says it is fully charged. I go to school for a few hours, and come back. My iPod Touch's battery is completely drained. It was completely off, and it drained. I ignore it and recharge my iPod. While charging, I try to access the internet, but Wi-Fi wouldn't work. So, as usual, I went to my settings. Instead of going to Settings > Wifi > and then selecting my connection, I was stopped. The Wifi subcatagory on the Settings catagory was greyed out.
It said "Wifi No Wifi." This never happened before. I go right next to my router, to see if it's my router's problem. Still no wifi. I turn on my laptop to see if there's wifi connection, and there is. It's the iPod's problem.
I go to the iPod Touch support page, and it gives me the 5 R's: Restart, Reset, Retry, Reinstall, Restore. I restart my iPod. No difference. Wifi still wouldn't work. I hook it up to my computer, and try to restore my iPod. It says there is a software problem. I reset my iPod. I'm not quite sure what it did, but somehow it fixed the software problem. So as I am restoring my iPod, it reinstalls the software, which took about 3 hours to download. When I come back to check up on my iPod, all the music and apps are erased. And worst of all, the Wifi still won't work.
I ignore it and figure that I would just have to live without Wifi and I'll just put my music back on. I rehook up my iPod Touch to my computer, and iTunes does not even recognize it as a device. All my iPod Touch does while hooked up to my computer is charge. So I restart my computer and replug in my iPod Touch. No difference.
So now I have an iPod which has no music, no videos, and no apps.
The iPod Touch is not able to even put on music, videos, or apps.
There is still no Wifi.
All it does is tell me the time.
And you know what? It's the wrong time. It's 2 minutes too early.
Now, I understand, my iPod Touch is out of warranty, and after a few years, electronic devices stop working. That's not the main reason I am upset.
The main reason I am upset is that my iPod Touch had a problem, and so I went to the website for instructions on what to do. The 5 steps it told me to do made the situation worse. The 5 steps it told me to do made my iPod Touch go from simply something with a poor battery and no wifi, to something with poor battery, no wifi, no music, no videos, and no apps.
If I were to bring this into an Apple store, would I be entitled to at least a discount on a new device?
Message was edited by: kay.vee

Be more specific.
In what way does it not work?
Error message?
What ios veriosn is on your ipod?
Is the app compatible with your ios version?

HT201406 Ipod touch 5th generation front camera not working?

Ive had my ipod for at least 3-4 months now, and just today my front camera stopped working! I go to my camera app, (the built in one) and it defaults to the back camera. when I tap the little switch icon, I get a blurry, and sometimes black, screen. as if the shutter isnt opening. I have updated the ios software and shut down the ipod multiple times. I really dont want to reset the ipod because it will delete my apps.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPhone 5 fell down on the floor, than when I pick it up the most of the screen turns to different colors( lines or other stuff) , and when I touch the screen, it doesn't work anymore ,and I search how to fix it on google, but I follow the instructions

What can I just do now, how can I fix it

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
However...
In your caes (having dropped the iDevice) it looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

My iPod Touch 5th generation battery drains extremely fast.

I have a iPod Touch 5th generation, with iOS 8.0.2 and the battery life goes down in less than 15 minutes. I have experienced this since I first bought it, which was 10 months ago. My brother and sister just bought the same iPod as me but in different colors. My brother used his iPod Touch for 1 and a half hours, and it looked like the battery was barely used. I am not sure if this is a problem with my device, because this happened with my dad's iPhone 5 as well. Maybe it is the older models. Does anyone have a solution to this, or ways to save my battery?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod Touch 5th generation is in recovery mode, and my iPod won't connect to iTunes so I can restore it, any ideas on how to fix it?

Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

If my ipod touch 5th generation headphone port is no longer repairable then will apple repair it for me, and for what cost if the warranty has not ended yet.

i got an apple ipod touch 5th generation at christman 2012, and sadly after a year of constant use one of my headphone jacks got stuck in the port, so i finally got it out but realised that my headphone port looked damaged, i tried listenining to music but it didnt work,
the worranty is almost out i fear, i would like to know if it can be repaired at apple and if so how much please reply soon or i might have to pay a very expensive price,
ipod touch 5th generation 64gb

- Make an appointment at the Genius Bar of an Apple store and find out if it is covered by the warranty. Sometimes/frequenlty your damage is cased by abuse.operator error/accidental damage which is not covered by the warranty.
Apple Retail Store - Genius Bar
If not covered by warranty:
Apple will exchange your iPod for a refurbished one for $88 for 16 GB 5G and $149 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself if you are up to it
iPod Touch Repair – iFixit

Brand new Ipod touch 5th generation won't charge.

Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
PLEASE HELP!
thanks.

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!

I bought my iPod Touch 5th Generation a couple months back and it has been working beautifully. I loved the new design, features, color choices, etc. However, just a couple days ago, my iPod has been acting up. I turned it off one night with a FULL battery (I usually turn it off when I'm not using it) and when I turned it back on in the morning, half the battery was gone. Originally, I assumed that maybe I just didn't swipe to turn it off right. WRONG. I charged it up, used it, and turned it off again for the night. When I turned it on the next day, the battery was practically gone. I tried not to panic, so I just restored the iPod to its original settings. I erased EVERYTHING. Then I charged it for a good six hours. The problem didn't go away.
This isn't a cheap device. I'm sure you guys know that. The only reason why I think this could be happening could be because of the new iOS 6.1.2 update. I updated my iPod about a week or so ago. And now I'm having this serious problem? That is the ONLY possibility I could think of. And this thing is brand new. I treat it like it is made of glass. Literally. I'm so meticulous when it comes to my things.
So can someone please help me try to fix this problem? I still have a warranty and the iPod is under a year old. To replace the battery now is ridiculous. It's brand new. I didn't pay hundreds of dollars for my iPod to croak on me after using it for a couple of months.
Any help would be much appreciated. Thank you so much!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync and i can't add songs to my iPod

i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
The picture below shows all the apple software that i have installed

- Reboot computer
- Try another cable and USB port
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I recently brought an IPod touch 5th generation from online. When I saw it online it looked as if it had back camera but it doesn't. I was wondering if I could visit an Apple UK store to exchange it for one that does have back camera

I recently brought an IPod touch 5th generation from online. When I saw it online it looked as if it had back camera but it doesn't. I was wondering if I could visit an Apple UK store to exchange it for one that does have back camera??

Apple have never accepted trade-ins agains the cost of a new device. You will need to sell the one you bought and apply the proceeds to the model you want.

Why does my ipod touch 5th generation completely shuts off even when its charged and then doesnt turn back on?

This is very frustrating. Like three months ago my ipod touch, 5th generation, just turns off out of no where. It will be charged and working fine but then the screen goes completely black and I can't turn it on. But then after like a day or so it turns back on and works until it decides to shut off again. And the cycle repeats. I'm scared its going to break for good.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still reoccurs, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

If my ipod touch 5th generation charger doesn't work anymore and i go back to apple, will they give me a new free charger or will i have to pay for a new one?

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