I recently did a factory restore on my imac mountain lion, but when i try to download OS x again apple is not recognizing my id and password
I recently did a factory restore on my imac mountain lion, but when i try to download OS x again apple is not recognizing my id and password
So, what exactly did you do for a "factory restore"? Which method did you try?
Did you go to the app store > Purchases? Is it listed there?
Or, did you try using the recovery method (Command + R keys or Command + Option + R keys while restarting)? Are you able/unable to reach Apple's servers to download the OS?
Similar Messages
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i recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank" and when i try to open it, i can't? I NEED HELP !
Here is the download page
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I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I HAVE A I MAC WITH MOUNTAIN LION BUT WHEN I DOWNLOAD MAVERICKS ALL STAR GOING BAD AND RIGTH NOW THE COMPUTER DOESNT START I AM **** UP HOW CAN RESTORE MY ORIGINAL OS LION MOUNTINE.
OR WHAT CAN I DO TO RESTORE MY COMPUTER THERE IS A LOT INFORMATION THERE WHY MAVERICKS IS TROUBLESHOOTING.Don't post in all caps. Besides being more difficult to read it's tantamount to shouting and is considered rude in forums. What problems are you having? What model Mac do you have, how much RAM and free space on the boot drive?
Boot into the Recovery volume (boot with the Command + R keys held down) and try the following in order as needed:
1 - select Disk Utility and repair both the disk and disk permissions. Reboot normally.
2 - reinstall the Mavericks system.
OT -
When i try to restore it says there is an error when its trys to to get verification from apple
when i try to restore my ipod 5 an error occurs when its trying to get verified, what should i do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router -
I have iPad 2 and recently changed my Internet Service Provider and email address. When I switch on the iPad I am asked for my password for
my previous providerwhich when entered is not acceptable. I am told to create a new passord but this only changes the password for my current
address. I am now unable to access iPad and I need to know how to circumvent this.Roger, thank you. I wish I had sent out this question a month ago, when I committed the folly of creating another apple id with my alternate email address. Since then, I had realized that I didn't seem to need it, hence today's post.
So now what do I do? Is there anyway to delete that unecessary apple id?
And it is even worse than that...the secondary address listed currently in our apple id is a mobile me one that my husband created, but never uses, never checks, and probably doesn't even remember the password for. -
We recently bought an Apple Mac and now I cannot download music from ITunes to my Ipod Nano. Although the name of the Ipod comes up, I cannot load any music on it any more. Our last computer had Microsoft software and I was told this is the reason the Mac will not allow any downloading. Do I have to clear the music off my Ipod and start again? Please help.
- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
my iphone 5 keeps crashing all the time and has a delay of about 3 seconds when doing anything on it i did a factory restore on it but it didnt fix the problem i went to optus to see if they could help me as my phone is through them but they knew nothing i need help please my phone is only 8 months old
Plug the device into a wall outlet and leave it for about 20 minutes. If it has not powered on at that point try a reset by pressing and holding the home and power buttons for about 15 seconds until the white Apple logo appears.
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I recently did a full restore to iPhone4 but I can't turn on my iCloud. It won't let me enter my correct Apple account username, keeps defaulting to the old invalid username. Please help!
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
You'll need to use the instructions in the link above to put it in recovery mode. -
How do I restore my itunes library after i did a factory restore on my computer
I did a factory restore on my computer tonight and am trying to get my itunes library back on my computer2000210 wm notebook ppc
Hi blademn527,
You can use the steps in this article to restore your iTunes library from a backup -
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks for using Apple Support Communities.
Best,
Brett L -
I did a factory restore on my iphone4 all my data gone how do i restore myold data
i did a factory restore on my iphone4 all my data gone how do i restore my old data
thanx for the reply,... i mean my data like notes and the photos from the iphone etc are gone i could not restore it...i want to know if it is backedup some where and i can restore it...
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I backed up my iPod in iTunes on my PC and then did a factory restore. how do I get the backup back on my iPod.
See the appropriate section from this Apple support document.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
B-rock -
I did factory reset but when I reinstall my MacBook it says my Apple ID is temporary unavailable plz let me know
BDR5000 wrote:
I already tried to search if my gmail address is already used under my name by searching for apple id's but when I type my gmail address with my name it says "No apple id found"...
Even if the email address was only associated with another Apple ID (as an alternate or rescue email address), it would not be available for use as your Apple ID (email addresses can only be associated with a single ID).
There isn't anything you can do to troubleshoot this on your own. You could try contacting Apple support to see if they can help. You are not normally charged for support questions related to your Apple ID. -
I just purchased a new PC with windows 8.1 and downloaded new itunes, but when I try to "restore" my music library from the DVDS i made from my old pc it doesn't automatically restore my library as it used to. How do I restore my music library from DVDS?
Thanks but I already did read all of the help notes, which aren't very helpful for this. I did find out the problem- Apple.....they evidently changed one of the major upsides to their old software- being able to back up your entire library onto dvd's- so you can longer do that or restore from the dvds created from older versions of itunes. I suspect greed is at play in that Apple now wants you to pay $24.95 per year to use a "cloud" service where they back it up for you. I can buy a lifetime supply of back up dvds for one year's worth of cloud. So I am now looking into other music software as I am Appled-out. There is no reason for them to take away the back up portion of the software other than to sell you thrir cloud service. As we have already given them a ton of money for 5 Ipods and a bunch of music, I think we have contributed enough. Time to look to solutions outside of the Apple money tree. But thank you for reading and replying.
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Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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