I recently purchased a song on my iPhone through the apple store and now it wont play on my phone. Any help?
Yesterday, i purchased a song on my iPhone through the iTunes store and it wont now play on my phone. Any ideas or help?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
Similar Messages
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my iphone was updated with IOS6 and now it wont play any of my music it just svroles through every song and wont stop i turned it off using the twin keys start and turn off but still no help please can some one halp me this apple softwear is crap
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone? Please help
Jmartin31 wrote:
My iPhone 4s has been blocked due to forgetting my password, I can't remember my email or password to unblock my phone. If I went to the apple store and took some kind of ID or phone bill for proof would they be able to unblock my phone?
No.
See this -> iOS: Forgot passcode or device disabled -
I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?
Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price.
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My friend just got back her stolen ipad...she says that she purchased all of her music and apps through the apple store. Will she be able to get back any of the content she has paid for?
If for some reason she has failed to maintain a backup copy, not good, then she can redownload some purchases in some countries:
Downloading past purchases from the iTunes ... - Support - Apple -
I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.
1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID -
My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?
I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family. -
For instance, who is this kid? He's on all the iPhones in the apple stores right now. There are about 20 photos of him in an album. Anyone know?
1. If you break your post into paragraphs it is much easier to read.
2. I have no idea what your post is referring to, and how - if at all - it relates to iPhoto.
3. It's a good idea to re-read what you've posted, and ask yourself how it might look to someone who doesn't know you and doesn't know what's going on with your machine. -
i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!
I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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My iPhone I wanted to update music in MacBook Pro but I have never connected my iPhone to the Mac book and now older messages and apps would appear and music wouldn't play none of all 550 songs HELP
Welcome to the Apple Community.
Unfortunately, if Apple simply allowed people to log into different accounts and download content, everyone would be using everyone could share everyone else's content and bypass the need to purchase anything. To protect against this, they limit you to logging into a new account to once every 90 days.
If two or more of you, have different accounts and use only one computer, you should each have your own user account on the computer, to avoid the need to log in and out of iTunes. -
I recently purchased an Apple TV box & the App for Apple TV from the Apple store. Now how do I get it to work? I am a card-carrying technological imbecile.
If I'm understanding correctly, you have an Apple TV 2 (the small, black box version of the Apple TV), and downloaded the Remote App from the iTunes Store for your iPod Touch/iPhone/iPad, correct? If so...
For the AppleTV setup, hook it up to your television and, if applicable, your Surround Sound system. To do this, you'll use an HDMI cable (not included, available here) to hook the AppleTV to your Television. The cable only fits one way, and should slide effortlessly into place. If, and only if, you intend to use your surround sound system with the AppleTV, you will also need what's called a TOSLINK Optical Cable (also not included, available here). This cable goes from the AppleTV to a port labelled Optical In or Digital In on the back of your surround receiver (consult the manual that came with your surround sound system for additonal help).
From here on, we'll focus on hooking up the AppleTV, then how to setup the Remote App from Apple on your iOS device.
The AppleTV needs a network connection in order to function correctly. A wired connection is recommended, but Wi-Fi is built-in to the AppleTV if a wired connection isn't available. With the AppleTV plugged into your television, follow the on-screen instructions for setup. To connect the AppleTV to your Wi-Fi network, you'll need to know the name of the network you want to connect to, as well as any password needed to connect to it. When the AppleTV has a network connection, it'll load the latest selection of TV Shows, Movies and Music for display on the main menu - that's the easiest way to tell everything's working.
For the Remote App, all you need to do is download the free application to a compatible iOS device (Any iOS device running iOS 3.1.2 or higher). Once downloaded, go to the computer hosting your iTunes library, and turn on Home Sharing. Finally, start the Remote App on your iOS device (be it iPhone, iPad, or iPod Touch), login with the same information you setup Home Sharing with, and away you go! The Remote App is entirely optional, since the AppleTV can be controlled by the included remote control, but it's a nice touch nonetheless.
I hope this answered your question, or at least helped put you on the path to success. If you need something clarified, please don't hesitate to ask here. -
I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here???!!! sort it out apple very annoying!!
Although there will be many here that will sympathise with your situation, this is a user to user forum. Apple don't come here. The store (if you go to apple.com) now do real time chats. Failing that you'd need to call them to sort your issue out.
Hope this helps -
If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty? If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?
ankit_shah51 wrote:
If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty?
No, as there is no such thing for an iPhone.
If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?
Nope. You'll only be able to get the phone serviced in the US...no one will touch it in India. -
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy! -
hi, my name is Laith I'm from Iraq I just want to know what are the steps for buying a new iphone 5 from apple store and how to ship it to Iraq ???? and I would be grateful for you
Legality aside (I'm not a lawyer and have no opinion on the matter) in order to make a purchase of an iPhone 5 you would need to travel to a country where they are for sale and purchase it there. Be sure to get one that is officially unlocked or you would not be able to use it with your cell carrier. Be sure that your carrier supports use of the iPhone before you buy. Also note that the warranty of the iPhone is only valid in the country of purchase.
Appe does not ship outside of the countries where it sells the phones.
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