I replaced the screen of my ipod touch 4 gen the screen is working but the touch is not working what do you think that i break please help

i just replaced the screen of my ipod touch 4 gen and is working but the touch is not working i took it to a placed call you break it i fix it they told that is was a part that they cant change is a board or something like please help me cant i found that part or is another part like the ribbon cable ?

Apple really does not repair your iPod except for battery replacments.They exchange your iPod for a refurbished on of the same model. For a 4G, the price is $99, $149, or $199 depending upon the capacity.
Apple - Support - iPod - Repair pricing
A third-party place like the following may be less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Regarding why, we are only users in this forum.  You are not addressing Apple here.

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