Is there any "simple" documentation on the steps to download and install Photoshop and Premiere Elements V13? The downloads seems to work but there's nothing clear on what do you do next.

I've been messing with computers since 1958 and I've never seen such a mess as trying to download and install the recently purchased copies of Photoshop and Premiere Elements Version 13. Slow downloads? Sure, but I can live with that. But once downloaded, what next? Look for a xxx.exe file somewhere in the pile? Read the "ReadMe" file? All I seem to get is unzipping some files with nothing leading me into the proper steps. I can't even seem to get off the ground. Everything I touch unzips and just lies there. I hate to think I've gone dumb after all of these years, but "user friendly" this is not. My "Your order confirmation" sheet gives me "Follow the instructions below to start using it today" and the first three steps work as you'd expect. Step 4 states "After you have completed the download process, your serial number will be displayed in the download center." Step 5 is "You can log back into 'Adobe Account Management' in the future to re-download your product or retrieve your serial number. ...." I have no problem with my serial number but there seems to be a lot missing between Steps 4 and 5. It would be nice to have this information as pretty standard "stuff. Computers are supposed to do super stuff without a lot of time-consuming problems with a simple process like installing the software. I'm feeling a bit hostile about this but it is a time-consuming, frustrating process.

Justin created a guide to using Favorites. It will help you a lot with what you seek. He has a link to it in this thread.
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Exploiting-FiOS-TV-Favorites/m-p/9935

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I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary messa

I need help installing my adobe premiere element 13. the soft ware is 3.5 GB and I have a 654.4GB space is this enought space to dowload the software. It appears the software is downloading , but when it gets to the end it gives me the error summary message. I have been on the phone for hours being transfered from from person to the next with no results.

reesep
This is not Adobe. Rather user to user. The Adobe Staff and PRE_help presence in this forum is undefined.
The replies from here are not instantaneous. But, your fellow users all try to respond as timely as possible.
What is your computer operating system?
From where are you downloading Premiere Elements 13....direct from Adobe as the tryout or the purchased product? If the purchased product, do you now have a purchased serial number to go with the installation files?
Where are you stopped in the installation....at the Sign In or before? Is the faulting module cited in any messages? What are the error messages?
The usual questions:
1. Are you working with the antivirus and firewall(s) disabled?
2. Are you running the computer programs as administrator?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
5. Are you installing the program to the default location on the Local Disc C (if Windows).
Let us start here and then decide what next based on the details that you post. Subsequent troubleshooting may include:
deletion of the Adobe Premiere Elements Prefs file and/or uninstall, free ccleaner run through, reinstall with antivirus and firewall(s) disabled.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

I still can't download and install photoshop CS6. How do I download and install and how can I back it up to avoid doing this from the website again?

I already asked and didn't get a very good response. I'm getting frustrated. I paid for CS6 I had it downloaded on my cintiq companion, and then I had to return my cintiq because it was faulty. I have my new one now and need to download CS6 again so I can get to work. I downloaded a free trial of winzip to see if that would help but just got a ton of random files and nothing to click on to install once I downloaded it again. Where can I just plain download and install CS6 again?
In addition is there a way to back it up on a hard drive for future reinstallation if necessary so I don't have to go through all this crap again next time? REALLY hoping for a speedy response. Thank you.
-Shottsy

Hi Shottsy85,
We are sorry for the delayed response, please find the link below to download Adobe CS6.
Please keep this downloaded file safe so that you can use it again whenever needed.
Link: Download CS6 products
Thanks,
Atul Saini

How do I download and install photoshop if I already bought the installation disk?

Hi, so I ordered a MacBook pro with retina display from best buy and I also bought photoshop so that I could install it to my computer but I didn't realize this MacBook doesn't have a CD drive. I don't know what to do since the photoshop installation is with a disk. Is there a way I can download and install online by using the info given to me from the disk?
Thanks

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Just purchased and installed photoshop and everytime i try to open it it says "windows has encountered a problem and must close the program" anyone else have this problem?

I have just purchased the photography package on my windows 8 computer and everytime I open photoshop an error message pops up saying that windows has encountered a problem and needs to close the program. I am really frustrated that this is happening after I purchased this plan and would like to be able to use the product I have purchased

+1 to Chris' assessment.
Keep in mind that it's your responsibility to provide a problem-free working environment on your computer for Photoshop, and system software (such as display drivers) can have problems.
Look in your Windows Event Logs (specifically, your Application Log) for the info requested above on the specific crashes.
-Noel

I purchased creative cloud and installed photoshop and lightroom. It says I have the trial...

Why does it say I have the trial after purchasing CC and downloading Photoshop and Lightroom?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Downloaded new 4.0 today and decided to download and sync mobile to my HTC EVO 4g which seems to work but how do I make Firefox the homepage on phone?

Have had Firefox for years on my mac and works great. Downloaded today new 4.0 on desktop mac OS 10.6.7 and works great. Have sync and decided to follow instructions to download Firefox to my HTC EVO 4G. Seemed to download correctly and did get the 3 part key and entered fine. Firefox icon shows up with icon in list of All apps and will work if clicked upon.
But, how do I make Firefox my home page on my phone? When I select magnifying glass key on glass I go to standard google homepage I've had since day one. I'd like to go directly to Firefox as I do on the desktop.

Oops, I forgot a step between 7 and 8 ... before syncing the iPhone I need to explicitly send the document back to iTunes on the iPhone, or the changes won't come over at all ...
and then one more thing ... Numbers on iOS does NOT recognize a number of key features of the OSX app, such as conditional formatting ... so after editing my document on iOS and syncing it back to OSX on my Mac, all of those settings are lost (no more conditional formatting, have to do it all over again)
What am I doing wrong ?

Cant install photoshop on 2nd computer from the same adobe id with team plan

Our company has a team plan and I was recently added to the plan. I installed photoshop and illustrator on one computer but I want to install on a 2nd company laptop. But when I am logging in with the company email in the 2nd computer it says install photoshop and illustrator but after install it says start trial. How to solve this issue?

Hello, sidd91tan.
Could you please navigate to:
Gear Icon in Creative Cloud Application > Preferences > Account > Log Out and then log-out. Next could you please log-in again using the CCTeams e-mail? ( Same e-mail as the invitation was send to you )
Please make sure your using the same AdobeID as you CC for Teams.

I bought adobe photoshop elements 13 and premiere elements 13, I downloaded photoshop but I can't download premiere. I have the serial number, I have the registration but I can't find where to try to download my product again. Somebody can help me? Thank

I followed the instructions in order to download my products but after the downloading of photoshop I've been able to downloader the premiere elements 13.
My account show the serial number and the registration of the product but I can't find where I can try to donwnload it again. ???

Please use the below link to download Premiere elements 13 application
Adobe - Download free trial version Adobe Premiere Elements 13 | Adobe
Download the trial version from above link and enter the serial number. It will convert to full version

By default, Teststand will not include the test step result in subsequence, is there any way to include these step result in report?

By default, Teststand will not include the test step result in subsequence, is there any way to include these step results in report?
Thanks
Jacky

Hi,
If your subsequence is in a separate sequencefile, then check the properties of the sequencefile to make sure that the record has not been disabled.
Regards
Ray Farmer
Regards
Ray Farmer

I am in the process of doing a Proof Of Concept / Evaluating products that can help us build a Java Application to Convert a PDF document to a Searchable PDF. I wanted to check is there any simple JAVA API from Adobe to achive this ? Any direction in th

I am in the process of doing a Proof Of Concept / Evaluating products that can help us build a Java Application to Convert a PDF document to a Searchable PDF.
I wanted to check is there any simple JAVA API from Adobe to achive this ? Any direction in this regard is greatly appreciated.@

You can achieve this using LiveCycle PDF Generator JAVA API. You can find required code here:
Adobe LiveCycle * Quick Start (SOAP mode): Converting a Microsoft Word document to a PDF document using the Java API
In parameters:
//Set createPDF2 parameter values
String adobePDFSettings = "Standard";
String securitySettings = "No Security";
String fileTypeSettings = "Standard OCR";
"Standard OCR" file type setting will run OCR on input pdf. In the code, instead of doc file provide a pdf file. Resultant pdf will be searchable PDF i.e OCRed PDF.
Feel feel to ask any further questions.

Is there any simple way to close a group of PO's?

Hello All,
I was looking an answer for my question on forum but didn't found anything which could help me to solve my issue.
I would like to close a group of PO's in some period of dates. Is there any simple way to do this? I mean transaction for example, which will let me to choose company number, period of dates or range of PO numbers and close them by one tick (one action).
Thank you in advance for any support from your site.
Regards,
Kamil

Kamil,
Though I have not used this functionality, can you check whether you can use this functionality for mass change?
Upload and Download of Purchasing Documents
http://help.sap.com/saphelp_srm70/helpdata/en/09/1f42188473402a890183fd1b7c6082/frameset.htm
Using this function, you can download purchasing documents as a file to your PC, process them locally, and then upload the changed documents to the SAP Supplier Relationship Management (SAP SRM) system. You can download the following purchasing documents :
Features:
The upload/download supports the following functions and possible uses:
- Cross-Document File Structure
You can display and process the data in a standard tabular file structure for the documents named above. The file structure assigns a unique technical ID to each data field in a metadata area.
- Process Document Data Offline and Retain
You can change or delete existing data, add new data, and transfer all document data, for example, customer fields.
- Process Large Documents
This function simplifies the creation of documents with numerous items, and simplifies mass changes to large documents; for example, you can download a document with only one item, and add multiple items to it offline.
Background processing occurs in the case of very large documents.
Regards,
Sandeep

IS THERE ANY SIMPLE WAY TO RETURN SPEED PERFORMANCE TO FACTORY SPEED AFTER ABOUT 3 YEARS OF RELATIVELY STANDARD USE?

Everyone is often so quick to bash all these 'cleaning' utilities but rarely give any solutions.
There's a lot of critiques and endless lists of what NOT to do to avoid performance problems.
My Powerbook is 3 years old. It runs like molasses... SLOW.
I'm not a computer geek, but I'm smart and understand quite a bit more than a newbie.
Do I need a degree in computer engineering to fix/speed up my mac?
Yes, I know, the cleaning utilities suck. But is it really true of all of them?
I'm not totally convinced because there seems to be such a huge market for them.
Sure, there's a huge market for bottled water too, so maybe they are just useless/marketing crap, but I really want to return to my original speed performance quickly and can't seem to find out if it's possible with a utility.
I'm not willing to sit down for 3 hours and study line by line b.s. about how to fix it.
I have no problem if it's not fixable. I've always assumed operating systems outgrow their hardware's capacity to keep up, and sell my old one for a new one, no prob.
I don't care, really, but again, I'm curious if there is any quick, easy, user-friendly utility or method that I can use to return the speed performance I had as recently as a year ago? (I'd be satisfied with that).
Anyone willing to bite on that? Anyone willing to not critique, complain, tell me what NOT to do and actually know a solution?
IS THERE ANY SIMPLE WAY TO RETURN SPEED PERFORMANCE BACK TO (OR CLOSE TO) ORIGINAL FACTORY SPEED AFTER ABOUT 3 YEARS OF RELATIVELY STANDARD USE?
The only thing I may have done outside of the norm was some video editing, but very little.

Look for solutions here:
https://discussions.apple.com/docs/DOC-3521
https://discussions.apple.com/docs/DOC-3353
Ciao.

Are there any simple LabVIEW motion program for Newport MM4006 controller

My system consists of a PC with a IEEE488.2 from NI that connects to 2 Newport MM4006 controllers, which, in turn control a high-precision stage.
I would like to know if you can provide me with any simple motion programs in LabVIEW. Since I am starting to learn motion programming, I would like to know if there are any existing LabVIEW VIs that allow easy inputting of the motion commands.
I am having some trouble in ordering each motion segment's commands in LabVIEW environment, so I guess some examples might help me to clarify the correct syntax and logic in LabVIEW. Right now, I am using mostly the SendCommand sub VI in the MM4006 package downloaded from National Instruments to issue the seque
nce of the commands that are supposed to be executed one after the other in order to perform a specific path. Do you know if there exists any other bette way of issuing a long sequence of the motion
commands?
Alos, can FlexMotion be used for my system? What are the requirement for usign FlexMotion in LabVIEW. Is it the best way to program a motion VI for my system?

The FlexMotion VIs can only be used with our FlexMotion controllers, not GPIB devices. For your Newport controllers, the best thing to use is the instrument driver that you downloaded off of our website. This code was contributed to our website so we don't have any example programs to go with it. I looked on Newport's website and they mentioned that they had sample code for this controller. You might want to contact them and see what they have.
Jack Arnold
Application Engineer
National Instruments

I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is

I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is lots of help to upgrade but not down grade.

FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)

Is there any "simple" documentation on the steps to download and install Photoshop and Premiere Elements V13? The downloads seems to work but there's nothing clear on what do you do next.

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