I reset my conmputer how do i reinstall creative cloud

I had avirus on my computer so I had to fully wipe it and I had creative cloud on my computer before. I tried to reinstall it but it will only let me do it as a trial help

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Similar Messages

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    how do i reinstall creative cloud apps after I had to do a windows 8 system restore?
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    Uchinan please try running the uninstallers in the Programs & Features control panel to see if it is restores your ability to reinstall within the Adobe Application Manager.

  • I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both computer Cloud subscription activations may not be in use at the same time

  • Re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

    re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

    http://helpx.adobe.com/creative-cloud/help/install-apps.html

  • Had to reformat my computer how do i reinstall creative cloud

    had to reformat my computer how do i reinstall creative cloud.
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    Welcome to Adobe Forum,
    The CC has been activated twice.
    You need to deactivate it from PC,
    When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from pre installed machine, Open any Adobe CC application > Help Menu > Signout.)
    Next it will allow you to activate on your new machine,
    Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
    It will reactivate the CC on the first machine.
    You have already deactivated it from one machine, hence you can activate it on third computer.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
    In case the is still not resolved, please contact Adobe at
    http://adobe.ly/yxj0t6
    Regards,
    Rajshree

  • How do I reinstall Creative Cloud Photography

    Recently had to reset my computer to factory settings. Now I have to reinstall all my software. I purchased Creative Cloud Photography (Photoshop bundled with Lightroom) and I need to re-download installer. Can't see where on website to do this.

    Tcrouch1 please see Creative Cloud Help | Install, update, or uninstall apps for information on how to reinstall Photoshop and Lightroom.

  • How do i reinstall creative cloud desktop app

    How do I reinstall the Creative cloud desktop app on my computer?
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    Please would really appriciate all the help I could get!
    / Fredrik

    You have activated the CC twice, so you need to deactivate one of the CC & then re-install .
    Activation & Deactivation Help
    https://helpx.adobe.com/creative-cloud/help/install-apps.html
    Regards
    Rajshree

  • How can I reinstall Creative Cloud if I deleted the uninstaller accidentally

    So I purchased Creative Cloud on September last year and never got it to actually work do I just sent it to trash along with all the other creative cloud folders I could find on Finder. Now that I NEED to use Adobe's Creative Suite I can't reinstall the App because it says my other version is in use and I can't uninstall this last version because I deleted the Uninstaller. So basically, I don't have the program anymore but somehow can't install it again.
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    Katherinemariaw please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application.

  • How do I reinstalling Creative Cloud programs on my rebuilt machine?

    I need to edit my film for finals today and I can't find an easy way to redownload my programs, I can't find Chat to talk with Adobe directly. I'm freaking out a bit because my finals are  due and of course my machine crashed.
    thanks
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    You install on a new or rebuilt computer exactly the same way you did the first time... log in to your Adobe account and proceed
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • Reinstall Creative Cloud on a new computer

    My computer won't boot preventing deactivation of Creative Cloud. If I get a new computer how can I reinstall Creative Cloud?

    Hi Weyoun7,
    Please refer the knowledge base article giving install instructions: http://helpx.adobe.com/creative-cloud/help/install-apps.html.
    Refer the article for activation related issues: http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html.
    Regards,
    Romit Sinha

  • I need to reinstall creative cloud, but can't see how.  Nothing works anymore!

    Hi, I've had some issues with my iMac and need to reinstall Creative Cloud.  I no longer have the software to uninstall, and can't see how to reinstall on the Adobe website.  Where do I go from here?

    You can delete the alias also Adobe creative cloud if you have that in Application folder and try downloading CC cleaner tool for MAC Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 
    Run the software and remove Creative cloud Desktop app.
    Navigate to the OOBE folder.
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the OOBE folder.
    Access hidden user library files | Mac OS 10.7 and later
    You can download it again from here: Free Creative Cloud | Download Adobe Creative Cloud free trial
    Sign in and then try to install CC apps.

  • How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    There is no need to uninstall on the old machine, but you can sign out thru the CC Manager if you like and then uninstall like you would any other software (depends on your operating system).
    To install on the new machine repeat what you did originally with the old machine...
    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Activation & deactivation help
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
    Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • How do I fix Creative Cloud to show ALL my apps that I have installed ?

    Here my specs : Windows 7 Pro 64 bit ● 10GB DDR3 RAM ● Intel Core i7 ● AMD Radeon HD 5700 Series
    Here my story :
    One day, little Creative Cloud said it had an update to be installed on itself. Possibly taking it from version 1.7 to 2.0 or something. I clicked on update. Creative Cloud started downloading and once it was done it said update complete. I clicked on finish or something. Once that happened, it disappeared completely. Gone from taskbar, Window closed and shortcut gone ! I looked into the Creative Cloud folder, in the Adobe folder and there were two folders : Adobe Creative Cloud and Adobe Creative Cloud_2.7.0.413. I then went into the Adobe Creative Cloud folder and double opened the application therein. It opened the Creative Cloud desktop app BUT showed it had an update just as before for itself. I AGAIN clicked on update, and then it said "Error 50" , unable to update. I searched around and somewhere on the forums it said I must download adobe cloud and reinstall it. I did that and ever since that dreadful day, little Creative Cloud desktop app doesn't want to show ALL my installed apps anymore. It simply shows only 2 !
    This is what I have : Photoshop, Dreamweaver, Flash Professional, Media Encoder, Fireworks. What it only shows in Creative Cloud desktop app : Flash Professional, Dreamweaver.
    What I tried doing :
    1.) Re-installing the Adobe Creative Cloud desktop app.
    2.) Changing the directory settings for APPS and pointing them to the actual location of the installed apps.
    3.) Deleting or renaming the "opm.db" file.
    4.) YES, I RESTARTED MY PC !!!
    What I want to do :
    1.) Receive a fix that will make ALL my installed apps show.
    2.) Find out what the hell the difference is between the concept of having TWO versions of the same program installed BUT getting updates for BOTH like "Adobe Photoshop CC" and "Adobe Photoshop CC 2014". I installed the Adobe Photoshop CC this year almost 2 months ago for example. Then CC told me there is an app update and that got me Adobe Photoshop CC 2014. Now I have two versions of the above listed programs... Why doesn't CC just UPDATE the Adobe Photoshop CC, rename and list ONLY Adobe Photoshop CC 2014 in the end ?
    What I do not want : RE-DOWNLOAD OR RE-INSTALL ALL MY INSTALLED APPS ! This not only will cost me a lot of internet bandwidth but also a considerable amount of time. There must be a simple fix as all files are in place ! I can launch all apps individually and they are working both the "" versions and the 2014 ones.
    My question : How do I fix Creative Cloud to show ALL my apps that I have installed ?

    Hi alextz11,
    The email in the forum does not reflect any Creative Cloud order. Please follow the steps in
    Locate the C:\Program Files (x86)\Common Files\Adobe\OOBE directory and rename it to OOBE_OLD
    Download and reinstall the Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
    You can also consult : http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Hope it helps your issue.
    Regards,
    Rajshree

  • How do I get Creative Cloud.app to stop asking me for my old email address ?

    How do I get Creative Cloud.app to stop asking me for my old email address that I do not have access to? I have reinstalled it several times and it stills asks for it! I spent several hours on Chat and my help specialist logged off before I had an answer to this issue. I'd prefer not to delete all of my files and apps associated with the CC suite. But I cannot update my apps without the panel letting me log in

    OKay I finally found the answer- for some convoluted reason, you need to sign out from with an app from the help menu- Why is there not an option to signet on the app Panel?

  • I downloaded Photoshop CC but I start experiencing trouble, so un-istalled Creative Cloud and Photoshop CC. I then reinstalled Creative Cloud but I am not having trouble reinstalled Photoshop CC. Nothing seems to be working, it just shows me that Photosho

    I downloaded Photoshop CC but I start experiencing trouble, so un-istalled Creative Cloud and Photoshop CC. I then reinstalled Creative Cloud but I am not having trouble reinstalled Photoshop CC. Nothing seems to be working, it just shows me that Photoshop is up to date and ready to use and its not installed on my computer anywhere.

    Rattler2015 please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop CC.

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