I reset my phone last night and it still has the apple symbol and it shutd off for 3 seconds and the apple sign comes back. help please !!
Help me ! I pressed reset all setting I think does it take hours ?
Water and electronics don't mix.
Usually when there is water damage, you power off the phone and let it sit in a bag of uncooked rice fro at least 4 to 5 days.
The water damage is what is wrong with your phone.
You can get an out of warranty iphone at the Apple store.
Similar Messages
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My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!!
Those are hardware issues. You can try all of the software troubleshooting if you want. Restart, reset, restore from backup, restore as new. If that does not work, then your only option is to pay someone for something. The decision is up to you, but I've provided the options.
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I downloaded updates to my phone last night. I guess I created a 4-digit pin. there are only 2 pins that i ever use and neither one of these work. now my phone is locked. what do i need to do
Hey carla1958,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button at the same time, while being plugged into the computer? What do I do?
Plug it into power for at least 15 minutes. If it doesn't automatically come on, try a reset... press the home and sleep (on/off) buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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i dropped my phone last night on the floor and now it doesn't seem to be charging.
it comes up the battery on the screen but doesn't actually seem to charge.
i kept it on charge over night but that didn't work either.
can anyone help?You need to get your phone repaired. It's obviously damaged, and nothing we can suggest to you will fix that.
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my iphone 5 died last night while I was sleep. I have had it on charge all day and still has not came back on. I also tried to hold the sleep/home button. Is there anyway I could get my phone back on?
Did you try to connect in recovery mode, explained in this article?
If you can't update or restore your iOS device -
I dropped my phone last night, already with a little glass missing at the top. The screen is black with blue vertical lines, I cant even see my home screen I've tried holding the home and power button. Someome help?
It's broken. Take it to Apple.
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Updated and back uped phone last night and now have lost all photos and aps. What happened
backed up phone last night and lost all aps, contacts, and photos. What happened
The phone was not restored from the backup.
Frankly, unless the user actually copies the pictures off the device to the computer, there is no guarantee they will return. They should return when restored from backup, but it's not a risk that most intelligent people are willing to take if the photos are considered valuable.
Apps may not be syncing due to the "Sync Apps" option being deselected. -
HELP!! My iphone 4 can't load any of the downloaded application such as Facebook and games etc ever since i updated my phone last night through itunes and it indicates that it has an error 1004.
Anyone has any idea how to fix this ?If the error occurred during the update you need to redo the update, as it corrupted something on your phone. Knowledge Base article http://support.apple.com/kb/TS1275 says:
Error 1004 and 1013: This error may be the result of the connection to gs.apple.com being blocked, redirected, or interrupted. Adjust your hosts file or security software to ensure that connections to gs.apple.com are not blocked. If the issue persists, try restoring on another computer with a known-good connection. If this restore is successful, you will need to contact whoever supports your install of the operating system and security software installed on your computer for assistance. If your hosts file redirects requests to gs.apple.com, you may choose to follow Can't connect to the iTunes Store, in the "The 'hosts' file may be blocking the iTunes Store" section.
This usually happens if you have used a hacking program like Tinyumbrella on your computer sometime in the past. -
I updated my phone last night now it is not working properly. Does anyone else have this problem? I have a 4S
Try a hard reset.....
Press and hold the Wake / Sleep button and the Home button at the same time, keep them both pressed until the Apple Logo appears. -
My 5 year old grandson made purchases on my phone last night is there anything I can do. I need help please. It came up to almost 100$ I am sick
All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, then if they were in-app purchases then you should be able to turn them off on your iPhone via Settings > General > Restrictions > In-App Purchases 'off', and (possibly depending upon what version of iOS that you have on the phone) you might be able to set 'Require Password' to 'Immediately' on the Restrictions screen. -
I restored my phone last night...
i restored my phone last night and forgot to save my pictures to my laptop is there anyway i can get them back?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
I had installed FF 4.0.1 and have been using it for a while. I am running Win XP Pro, SP2. Last night a messge came up informing me that FF 4.1 was now available and that it would be advisable to download and install it. I did this and everything seemed to work fine but when I look at the 'About Firefox' info under 'Help' it still tells me that I am running 4.0.1. Everything still seems to be functioning well but this disturbs me as it does not seem to have been a FF message. Can you please tell me if such a message was sent out, and if so, why, seeing as the version does not seem to have changed?
To ensure that no malicious software has been installed, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* Malwarebytes - http://www.malwarebytes.org/mbam.php
* SuperAntiSpyware - http://www.superantispyware.com
* Ad-Aware - http://www.lavasoft.com/products/ad_aware_free.php
* Windows Defender - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
* Spybot S&D - http://www.safer-networking.org/en/home/index.html -
my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you
Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free
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