I restarted my computer and it went to the screen withy the Apple logo and processing bar and it loaded half way but has been stuck there for a few hours now, and I don't know what to do?
I restated my computer and the apple logo and processing bar came up and it loaded half way then stopped and has been sruck like that for a few hours and I don't know how to fix it? I really need to use my computer because I have a big test and all my information is on there
OS X 10.9 Mavericks/ 10.10 Yosemite
1. Repair Disk http://support.apple.com/kb/PH5836
2. Reset PRAM: http://support.apple.com/kb/PH14222
Best.
Similar Messages
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After plugging my phone into my computer, it asked me to update and then got stuck on the update page and the bar hasn't moved at all.
Then I plugged it into my computer after it died just like it told me to and it asked me if i wanted to restore my phone. i pressed 'okay' and it is stuck on the black page again for a few hours without the bar moving at all and my phone is completely useless.
How can I get my phone to update and restore?If you're in recovery mode, all data is ALREADY lost. You've no choice but to restore.
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I tried downloading a rather long video from my iPhone 4 to Dropbox. It started to download, but then stopped. It has been "stuck" for over a month. The video shows up in my Dropbox folder as still downloading, but it is grayed out so I can't even delete it or access it all. My phone shows a notification on the Dropbox app and when I open it, the indicator on my phone shows it's trying to download something but it doesn't complete it.
I've tried turning my phone off and on, but it's still in the "stuck" mode in my Dropbox folder. The video doesn't show up in any of my other Dropbox locations.
Anyone have any ideas?
Thanks, DianeDelete and re-download the Dropbox app. You will have to sign in again and adjust app settings.
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Hey
I don't know if my mac book air is frozen, but the screen is gray with the apple logo in the middle of the gray screen, with the 'booting' icon turning round and round. I have switched it off fron both the power and power button on the computer, it goes off, when I put it on, same screen comes on again. Help Please!Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
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Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
I have downloaded the upgrade and attempted to move it from the application folder to the dock without any luck and when I ask help to check for updates I am told I do not have permission to install updates. I attempted to update FF a couple of months ago and when I encounter this problem I downloaded Safari and installed it. I have tried a couple times along the way to download the upgrade to FF without any luck.
I just scanned 17 pages of Forum questions and responses and found this response to questions similar ours:
cor-el 11589 posts 799 answers
Posted November 16, 2010 7:11:19 PM PST:
If you have Mac OS X 10.4 or newer then do this:
• Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
• Trash the current Firefox application to do a clean (re)install.
• Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
Prior to trying this I opened my Profile Folder and then opened My Account to see if my bookmarks were there - I did not find my bookmarks. -
Please help!
Nevermind, I figured it out. All you have to do it close itunes and it will cancel the download
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My mum upgraded last week from iphone 3gs to iphone 4, I got the iphone 3gs unlocked as of this morning and proceeded to remove her contacts and put my own in.
Several hours later she came home from work to find her contacts on the iphone 4 had been replaced with the same list i had put on mine!
We have different networks, different itunes accounts etc, I can't understand why or how this has happened or most importantly how to fix it as she has lost all her numbers and is understandably very very cross....contacts are not visible in back up, but if she restores from that back up - contacts will come back to phone. Then all her apps and music have to be synced back again. She will also have all other personal info return to the phone, but all that info will be as old, as back up itself.
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Is this an Apple Problem? I seem to have pay for technical suppor from Apple. Would like it to be as easy as: ring and pay over the phone.... no such luck
Message was edited by: J.E.S.S.For the Australian Print Products Store see: http://store.apple.com/au/help/print_products
Check the link "Payment and Security" on that page.
My iphoto is older version and doesn't have the setting of print products store.
How old? You will need at least iPhoto '09 to buy print products. -
iphoto has been importing photos for over n hour and I can't get it to stop. Can't get out of iphoto and can't shut down computer.
iPhoto works best when the source (Pictures folder) is on a different disk drive than the iPhoto Library is on.
And you need to have enough free disk space to work with, the faster the better.
Also, do not keep your media folders and those in your home folder on the same drive as the system, also another bottleneck.
Until or unless you have everything on 1400MB/sec SSD PCIe controller, you want
System boot drive
Media and data folders and such
scratch
backup
etc
I put iPhoto on an SSD off an SSD PCIe Sonnet Tempo card
If you stop- it, you will need to trash the Library it was creating.
Reading and writing to/from the same hard drive will be slow.
You don't mention which Mac, or how large you are trying to import etc
Also the support page and link to the iPhoto Commuinity is off this page:
http://www.apple.com/support/iphoto
Take a look in Activity Monitor. See what the % being used for iPhoto, how many pageouts, how much free space on the various disk drives, and how much RAM do you have installed?
http://support.apple.com/kb/HT1342 -
I have OS version 4.2.1, but can't download paid-for apps because they require OS 4.3. Also, it said in iTunes that my device was already up to date... Am I going crazy, or is there going to be an update?
I don't know what generation of iPot touch I have. If I am unable to download my paid apps because my iPod is too old, I'm not going to be pleased.
iPod touch, iOS 4.2Sorry, there is no upgrade for your model based on what you've posted. See below:
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.0.x
iPhone 4S iOS 7.0.x
iPhone 5 iOS 7.0.x
iPhone 5c iOS 7.0.x
iPhone 5s iOS 7.0.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 7.0.x
iPad 1 iOS 5.1.1
iPad 2 iOS 7.0.x
iPad 3 iOS 7.0.x
iPad 4 iOS 7.0.x
iPad Mini iOS 7.0.x
iPad Air iOS 7.0.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now. I know this is not normal. What can I do? It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
She has had it for about 6 months and this is the first time we have plugged it into the computer since then. I can not exit out of itunes either.If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.
The single download means that you won't be able to redownload it from the store without paying, either on a computer's iTunes or an iOS device - it doesn't stop you from copying the audiobook to your other computers or syncing it to your iOS devices, you just can't redownload it. (I believe that they are all supplied to Apple by audible.com, so I assume that it's them requiring the one-time download.)
You can download audiobooks on your computer's iTunes and sync them to iOS devices, you do not have to buy them directly on the device (if you do then you can copy them back to your computer's iTunes library by connecting the device and using the File > Devices > Transfer Purchases menu option on your computer's iTunes).
What you are doing to sync them should work i.e.
- connecting the iPad to your Mac
- selecting the iPad on your Mac's iTunes
- selecting its Books tab and selecting the audiobooks that you want to sync to the iPad and syncing/applying that selection.
You should then get an audiobooks option in the Music app on your iPad. If they aren't appearing there then do they show in Settings > General > Usage > Music on the device - if you have audiobooks on the iPad then they should be listed there under an 'audiobooks' heading.
By 'restart the iPad' do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing its Music app via the iPad's taskbar : Force an app to close in iOS.
And do a soft-reset and retry syncing.
I assume that music and other items sync ok ? -
So I have been using my iPad for a few months now and I recently noticed that the time display next to the playlist name in the music app that is supposed to display the total song count and time of a playlist is way off. I have a 25 song playlist that is around 2 hours on my computer appears as 2003 minutes on my iPad. It's a smart playlist limited to 25 songs if that makes any difference. Is this happening to anyone else? Any help would be appreciated!
Greetings,
First make an iCal backup, File > Export > Archive.
Remove the following to the trash and restart your computer:
Home > Library > Caches
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
__NOTE: Removing these files will remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
Once the computer is back up and running open iCal and test.
Hope that helps. -
I go to sync my Iphone 4 (IOS 5) with iTunes on my mac and is is stuck on step 8 "waiting to copy items" it has been like this for over an hour. What can i do to fix this problem????
If you are stuck at the blue screen then you can try booting into safe mode (hold shift during boot) and then run disk repair. If that still doesn't fix it then you might have to reinstall OS X. What version of OS X are you running?
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