I think my iPod crashed?

Black screen with grey running lines. Home screen button and lock button don't respond. This is a brand new iPod I got on the 27th December, It has about 3 small apps and no music. ;o;
- I was on the facebook app when it crashed. .... And also I didnt upgrade to iOS(5) x:

First try to press and hold the lock/sleep and the home buttons for 15 seconds to reset your iPod.
If that doesn't work and you're in the US, find a service provider (Apple store or AASP) near you at
http://www.apple.com/buy/locator/service/
They will replace it for you, no cost, if it's under warranty.

Similar Messages

  • Help Ipod crashes Itunes! :confused:

    Okay heres my issue my ipod when plugged into any computer (and try delete music or put music on it crashes) it just completely freezes (and I have to do the whole process of 'Ctrl Alt Delete' end process due to the program is not responding) It happens like this,
    The Ipod works for awhile, corporates but If i try, disconnect the ipod using the Itunes feature
    I will just crash, If i try to use the safely remove hardware it just comes up with this error message (The device 'generic volume' cannot be stopped right now. Try stopping the device later)
    If i try delete music it crashes (if i delete the music without the program crashing and then pulled out the plug without disconnecting it and now the music is on there but wont play, and if i delete it I cant safely disconnect it I have to just pull it start out and the music stays there but don't play, It comes up i itunes with the (''!'') if front if it.
    If i manage to get to the point of being able to delete the music and start putting new stuff on it just dose not disconnect, If i try use the 'safely remove hardware' Same error as above, If i try to disconnect it using itunes it just crashes the program and the ipod goes back to having the same music i tryd to delete and none of the new music, I think its my ipod because I've tryd it on several different computers
    I cant restore the Ipod back to normal and start again because that to just crashes Itunes
    The ipod seems to work fine exect the whole issue of it crashes itunes when ever you try to do anything related to my ipod

    I have the exact same problem, I think. When I disconnect my iPod using the eject feature my iPod crashes and cannot be used. I then have to put it in disc mode and restore factory settings. I have (throuhg lots of time) found that certain albums are causing the problem. Occasionally I get a message saying "iPod could not be ejected because some files are being used in another application". Not sure where or why, but by not putting this on my iPod it works fine. Im trying to find a solution to this file issue. In the mean time I can only suggest managing the music yourself and trying to find the problematic album.

  • Iquiz makes my ipod crash!

    Hey I just purchased a Silver 80gb Classic. First of all let me say this is my first ipod and its awesome. Thank you Mr. Jobbs for this invention, I hope my 300$ goes to get you into a bigger mansion in Cali. !! lol
    Ok well I uploaded a whole bunch of songs yesterday to it and when I tried to use the iquiz music quiz2 it crashes. All of the other quizes work and I have done the firmware upgrade. I feel it just the random names on some of my mp3s that are making it crash.

    my 80gb silver iPod crashes on iQuiz too.
    i have no mp3's on mine but it crashes, so i dont think its your mp3..
    Most of my songs are purchased from iTunes and all my songs are in AAC 180 kbps. and only 24 songs in Apple Lossless..

  • Podcast makes my iPod crash!

    Most of the podcasts I download are just fine, but one, Pottercast, always makes my iPod crash. It'll go to the start screen, but it won't move and then the iPod just shuts off completely. Is it them or is it me with the problem?

    my 80gb silver iPod crashes on iQuiz too.
    i have no mp3's on mine but it crashes, so i dont think its your mp3..
    Most of my songs are purchased from iTunes and all my songs are in AAC 180 kbps. and only 24 songs in Apple Lossless..

  • I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge

    I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!

    - If in recovery mode the screen will have an iTunes logo with an USB plug.
    - Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
    - If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • Can you give me some reasons about why I need to buy an iPod touch 5.Although I have the iPhone ,iPod nano, iPad ,MacBook pro,I think the iPod touch 5 is so attractive that I can't help buying it at once.If I have it,what I can do with it,can you tell me?

    can you give me some reasons about why I need to buy an iPod touch 5.Although I have the iPhone ,iPod nano, iPad ,MacBook pro,I think the iPod touch 5 is so attractive that I can't help buying it at once.If I have it,what I can do with it,can you tell me?

    All I can say is that I REALLY like my Touch 4th gen because I have all sorts of capabilities in a small form: e-mail, web browsing, news, weather, books, magazines, etc. etc.  Plus lots and lots of apps out there, including so many free ones.  I use the Cloud a lot so it's great to have everything sync'd to my MacBookPro (e-mail, Evernote, Pocket, etc.)
    It would be easier, though, to do some of this, especially magazines, on the iPad mini, but, again, I love the small size of the Touch. 
    As for the 5th gen instead of the 4th, the fifth has Siri and the 3D feature in maps, which are great.  And I'm sure it's a lot faster in iOS 6 than the 4th gen.  And cool colors! 
    Don't know if this helps . . .

  • Windows thinks my ipod touch is a digital camera. How do I change this so itunes can see it?

    Windows thinks my ipod touch is a digital camera. How can I change the device in windows, so that i can re-register it as an ipod and itunes can connect with it.?

    It is normal for the iPod to be seen as a camera since that is how one gets photo off the iPod.  You can turn it off by:
    iPhone, iPad, iPod touch: Disabling digital camera notification in Windows XP
    To get iTunes to see you iPod see:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    If you previoulys installed camera or scanner software that may be causing the problem.

  • IPods crash and can't back up library - HELP

    I have had an iPod mini for 1.5 years. My spouse got an iPod (30GB video) recently. When we switch between them to update songs from one library, the iPods crash and have to be reset (even that takes a few tries following instructions on iPod help).
    I tried circumventing the problem by copying the library on my laptop from our PC (to have one iPod with one computer, both have XP Pro) with the USB drive but the library won't copy from USB drive to the new iTunes. (it will play songs from USB but won't copy them).
    1. Can I backup the library on another computer?
    2. What is the safest way to create a backup library (CDs in my experience may not last long)?
    3. If we update the computer (hopefully soon) will that mean that we can't copy the library to a new commputer and will lose all the songs we bought?
    4. How can we prevent either iPod from blocking or crashing?
    Thanks for any advice and help.

    Update: Success! I used my iPod as an external hard drive following these instructions:
    http://support.apple.com/kb/HT1329?viewlocale=en_US
    After I reformatted I reinstalled my old iTunes 6 and dragged the folder back to My Music. At first, iTunes wuldn't sync a couple hundred songs to my iPod because I wasn't "authorized" so I had to enter my Apple ID and password. Downloaded latest software for Itunes and iPod and all is good.
    Investing in an external hard drive still sounds like a good idea, since this was my first reformat and it was a bit nerve-wracking.

  • My iPod crashes when I try to play a podcast

    For the last few weeks, whenever I go to play a podcast I have downloaded it gets a minute in and then my iPod crashes and resets itself to the menu page. Everything else - songs, videos etc all work properly, it's just the podcast. Can anyone help me stop it doing this? It's really annoying.

    For the last few weeks, whenever I go to play a
    podcast I have downloaded it gets a minute in and
    then my iPod crashes and resets itself to the menu
    page. Everything else - songs, videos etc all work
    properly, it's just the podcast. Can anyone help me
    stop it doing this? It's really annoying.
    I'll bet it's annoying! Does it do it with EVERY podcast you download, or just one? Is it sound only or a video podcast?

  • My ipod touch 4th generation's audio jack is no longer making a connection with my headphones, i dont think my ipod is under warranty and therefor would i be able to pay apple to fix my ipod.

    My ipod touch 4th generation's audio jack is no longer making a connection with my headphones, i dont think my ipod is under warranty and therefor would i be able to pay apple to fix my ipod.

    If not under warranty,
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following will replace the jack for less less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the jack yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • IPod crashing with certain Apple Lossless files

    So my iPod crashes sometimes when playing some ALAC files. It's up to date, I've scanned it, formatted it numerous times, and have done all I can thus far. read: I've troubleshooted. Can't figure out why it's crashing. It seems to like files that were recoded from FLAC to ALAC. They play fine in iTunes though. Whats the deal?
    Also, when I enter my serial number into the warranty check form, it says it can't find the serial number...

    I might have found a solution. I was having the same problem. FLAC files converted to ALAC would crash the iPod. I tried several conversion program without success. I finally tired Max 0.7.2b and it's working.
    http://sbooth.org/Max/
    G5   Mac OS X (10.4.8)  

  • IPod Crashed During Sync And Now Its Dead...

    Hi guys,
    While syncing my other ipod touch to my computer, i don't know how it happened, but the ipod crashed, and then froze. iTunes said the sync had completed, but the ipod still displayed a frozen 'sync in progress screen'. I hard reset it because it was the only thing that i could do. Now, all that is displayed is an apple logo, however, it does show up in itunes.
    Is a restore required? Please advise...

    I fixed it. Yay for me.

  • Ipod crashes all the time

    why does my ipod crash all the time maybe I am charging it wrong??  it plays a few songs and than says it needs to be charge??
    please help

    Does the iPod get overheated after 10 minutes?
    Do the iPod Disk Diagnostic, as posted earlier by tt2, it wont solve your problem, but help in troubleshooting.

  • My ipod crashed, won't start

    Why has my ipod 'crashed', and how can i get it working again? does this also apply to ipad? After app updates ipad froze and won't come on.

    Try (applicable to all iOS devices):
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Just updated ipod touch to ios6 ipod crashed and won't restore

    just updated ipod touch to ios 6. ipod crashed and won't restore just flashing screen black to white help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

Maybe you are looking for

  • VBscript and Process Responding to flag a script exit?

    Hey All I work for a small game company called The Good Mood Creators and I am trying to build a software kit that can be handed to someone, and with minimal effort on their part. Copy the folder to their PC, plug in an xbox controller, click the BEG

  • Creating a PO when a sales order is created

    Hi, Can anyone guide how this requirement can be achieved. For  both scenarios there should be no manual intervention. This is not a third party scenario. When a sales order is created then a purchase order should be created in same server and       

  • Message has error status on outbd side

    Hi, I am doing File to IDoc scenario, in SXMB_MONI i am getting the following error "Message has error status on outbd side". I am not using BPM and this interface was working fine earlier . Any clues!!!!!!!!!! Regards Swatantra

  • Include a New Meta Tag in head section of OBIEE generated HTML

    Hi, Is there any xml place holder, that we can modify / add any additional HTML tags to the <HEAD> section of the HTML that OBIEE is going to generate. Requirement is to add the following tag in the <HEAD> section. <meta http-equiv="X-UA-Compatible"

  • White bar when closing application

    Hi, I'm using a black status bar and when I close my application you can see a white bar at the top. A picture is worth a thousand words: http://img80.imageshack.us/img80/4014/whitekg7.jpg. How can I fix this?