I tried to buy something and it said my card was declined. But then I checked my info it was correct so I tried again. Same thing. Please help
This makes me want to take my money to amazon
What type of card are you trying to use as your payment method, credit or debit ? If it's a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
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I purchased "Welcome to the fishbowl" by Kenny Chesney on Itunes, when I try to burn it to disk to back it up the song titles dont match the actual song on the burnt copy.
NEVER MIND!!! I wastrying something to see if anything would happen and supriseingly it worked! sence it was for some reason related to the brght ness i wnt to setings and temporaraly turned on auto-brightness went to the lock screen and it looked like normak with out haveing to open the control panal and ajust it manualy, i unlocked it, locked it again and it still workded, went back to setting, turned off auto-brightness, back to the lock screen and the hole problom seemed to be solved. weird... but nunthe less! it works.
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I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???
go to settings and sign out his apple id in the sections i tell you:
1.game center
2.itunes and appstore
3.messages
4.icloud(delete acount;it wont realy delete it will only remove from your ipad)
5.facetime
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I accidentally turned the Bluetooth off from my Mac all in one and now I can't use the mouse anymore so I don't know I can reactivate the Bluetooth again!! Please help!
Aisha05Try resetting the SMC.
Barry -
hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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i let my iphone 4S die completely and after i put it on the charger it cuts on then cuts right back off and keeps doing so. i left it on the charger all night and when i woke up its still doing the same thing. please help
imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice. -
Need to update my IPhone 4 and connected to the itunes on windows XP. I clicked on update and waited. A message appears that says," Cannot update etc. Please check your network settings/config., etc... or try again later" and it's been happening for a while. Please help.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I had gotten a gift card with around $20 on it so I decided to buy some songs. I had bought a few, then I bought the last song, and now iTunes wont allow me to update my apps, or let me download any other apps because apparently I have $0 on my card; The weird part about that is it let me keep the song, but wont let me get anything else regardless of the charge. I don't have a credit card myself, so I'm really trying to avoid buying another gift card for one 99 cent song. Does anyone know how to get rid of a song from the billing receipt? I've tried everything!
ThanksPurchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will cancel the purchase : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/ contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Frozen video ipod on a blank white screen, tried alot of things please help
i have read through and tried all the suggestions that i saw. and nothing worked. my ipod has a blank white screen, and every time i reset it. it goes back to that white screen and makes a little noise on its own without headphones plugged in or anything. my mac does read that it is there. so i can't do any updates or anything help me please!
Welcome to Apple Discussions!
If your mac recognizes it, try restoring it...
Restore iPod
If it doesn't recognize it, try putting it into Disk Mode and then restore it...
Putting iPod into Disk Mode
btabz -
HT3702 I'm trying to buy something and I'm getting message to contact iTunes Store
I'm trying to buy something and I'm getting message to contact iTunes Store
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I'm trying to buy something and its saying contact apple support
I'm trying to buy something and its saying contact apple support
You need to contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help
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Problems with iTunes/ipad2 I'm trying to buy FREE apps and I'm being told my card is declined but I also have more then enough credit on my account! Anyone having this problem?
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
I have itunes on my computer and haven't used it for a while and went to click on shortcut and got message that it has stopped working so tried to update, followed all promptsd and it said it had been installed but when i clicked on shortcut again came up with same message. I have tried to uninstall and re install still get same message. Don't know why or what to do? Also tried to set up my dads Ipod Nano on his computer and it wont accept the Australian area code? ????Help Please going insane
Does iTunes not see the phone?
If not, make sure you're running the current version of iTunes.
If you are running the current version and it still doesn't recognize it, see this: http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US
As for iPhoto, you will have to purchase a newer version. It's not a free upgrade. Or, you can use Image Capture, which is built into OS X, to import the photos. -
I have downloaded an app on my phone. My husband tried to download the same app on his phone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone. HOw do we get this app onto his phone?
You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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Tried to mirror my iPad to the tv and got sound but no picture. Can run videos but cannot see I pad screen. Looked on support and it said touch the mirror button but I have no mirror button. What am I missing
Hi Ginger611,
Welcome to the Apple Support Community!
It sounds like you are trying to mirror your iPad to your TV using an Apple TV but don’t see the mirroring option. Please use the attached article for information on setting up AirPlay Mirroring.
iOS: Use AirPlay Mirroring
Cheers,
Joe
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