I tried to set my desk top computer back to factory settings by holding down the command R key and it keeps going to my login page

I tried to set my computer back to factory settings by holding down the command + R key and when I turn on the computer it brings me to mt login page for my password

In order to return your computer to factory spec you need the discs, there is no other way. You can call AppleCare and give them the serial number and they'll ship you a set of the original discs for a fee, or providing that you have at least 1gb of ram you can purchase and install 10.6. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

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I'm trying to set my computer back to factory settings, to make it like new. How do I do that?

I'm trying to set my computer back to factory settings, to make it like new. How do I do that?

Throw away any files which may contain sensitive data and securely empty the Trash.
If it shipped with Mac OS X 10.6.8 or earlier, connect its original thumbdrive and restart the computer with the Option key held down.
If it shipped with Mac OS X 10.7 or newer, restart with the Command and R keys held down.
Use the Disk Utility to erase the partition with Mac OS X installed, and then install a new OS onto it. If you used a disk and are going to sell or give away the computer, include the disk with it.
(92603)

My Ipod touch froze and now the screen shows a tiny flower symbol. I`ve tried to restart it by holding down the on/off button and the selection key for 10 seconds then releasing but it does nothing.ol

My Ipod touch froze and now the screen showa a symbol like a tiny flower. I have tried to re-start it by holding down the on/off switch and the selections key together for 10 seconds but nothing happens. Ithe Ipod does not show on Itunes but shows in My Computer. When plugged into USB the Ipod gets warm.

Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

HT2638 since updating iPhoto it has ceased to open. i have tried to Hold down the Command and Option keys on the keyboard but it does not work. iPhoto still does not open

Since updating iPhoto it has ceased to open. I have tried to Hold down the Command and Option keys on the keyboard which is the suggested solution to then open a suggested solution to rebuild the library, but it does not work. iPhoto still does not open. can someone please help?
thank you

Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
Home/Library/ Preferences folder.
2 - delete iPhoto's cache folder(s):
Home/Library/Containers/com.apple.iPhoto
and, if there is one, the
Home/Library/Caches/com.apple.iPhoto folder
3 - reboot, launch iPhoto and try again.
NOTE: For Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
Happy Holidays

I have OSX 10.6.6 MacBook Pro (Snow Leopard) and i am trying to format my whole hard drive (back to factory settings) from the original CD. Can someone please give instructions?

I have an OS X 10.6.6 MacBook Pro (Snow Leopard) and i am trying to format my whole hard drive (back to factory settings) from the original CD.
Can someone please give instructions?

Welcome to the Apple Support Communities
To restore the MacBook Pro to factory settings:
1. Make a backup of your files because everything will be erased.
2. Insert the Snow Leopard disc and press the C key while your Mac is starting to start from the DVD.
3. Go to Utilities menu > Disk Utility, select Macintosh HD on the sidebar, go to Erase tab and erase the disk.
4. Close Disk Utility and install Mac OS X

Hey, My macbook is giving me a flashing question mark on startup. When I hold down the command key to get to system preferences it asks me for a firmware password, that I did not set! Any ideas on how to bipass this?

Hey, My mac book is giving me a flashing question mark on start up. When I hold down the command key to get to system preferences in order to help it find the system software it asks me for a firmware password, that I did not set! I also do not have the start up DVD/disk anymore. Any ideas on how to bypass this?

Contact Apple or an authorized Apple service provider.
(116347)

My ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and get nothing.

my ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and only get the password screen again on the iPad. Any suggestions??

tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?

How do I set an a powerbook G4 back to factory settings

I wan to set a powerbook G4 back to factory settings and I do not have a disk or any software for the laptop. How do I do this?

You can't without disks. The is no downloadable version of the software that came with that Mac so you must have disks. A Tiger 10.4 full retail install disk set would get you going but they are still in demand and may cost as much as the computer is worth.
For computers not quite so old, you can phone Apple, give them your model and serial number and they can check to see if they have original install/restore disks like the ones that would have shipped with the computer. Its a long shot on a ten-year old model.

Restoring computer back to factory settings

I recently purchased a used Powerbook G4 12inch and the it still has the previous owners user account and password on it. I want to delete the profile but i cant because it is password protected is it a way to restore the computer back to factory and delete the profile so i can put my own information on there.

i dont have the original discs that comes with the computer. i brought the computer off of someone.
You can call Apple support and see if they have discs available to sell. Someone posted recently that discs for an older Powerbook were NLA. As I recall, they charge around $60 for the set.

Restoring computer back to factory settings ater upgrading to Maverick

I'm going to be selling my computer so I want to restore it back to the factory settings. I upgraded to Maverick so will that be a problem or do I just restore it as though no updates were done?

It would have helped to tell us you used Snow Leopard instead of us having to guess.
Do this, then:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

TS2832 My laptop, after updating to Apple Remote Desktop 3.7.1 , won't boot...I get a grey square box saying I have to restart my computer by holding down the start up key. I reset the pram, and it worked for about 5 days, now nothing works??

My laptop keeps shutting down to a square box with writing that says, you must restart your computer. Use the start up key and hold it down. athen it has some writing looks like german or dutch also in the box. The first time it did this, I updated to Apple Remote Desktop 3.7.1 and I reset the pram and it worked fine for about 5 days. Then it started doing the same thing, but this time resetting the pram doesnt work for repair, and I also cant start up in safe mode now. Any ideas what happened, or suggestion on a fix for this?????
Any help would be appreciated!!!!!!

My laptop keeps shutting down to a square box with writing that says, you must restart your computer. Use the start up key and hold it down. athen it has some writing looks like german or dutch also in the box. The first time it did this, I updated to Apple Remote Desktop 3.7.1 and I reset the pram and it worked fine for about 5 days. Then it started doing the same thing, but this time resetting the pram doesnt work for repair, and I also cant start up in safe mode now. Any ideas what happened, or suggestion on a fix for this?????
Any help would be appreciated!!!!!!

Hello, I have an ipod touch 4. It is frozen, have tried reset, have restored, it is now back to factory settings but it is still frozen.

Hello, I have an ipod touch 4. It is frozen, I have reset it and restored it several times. it has the current software loaded. I have restored it back to factory/new settings and it still wont let me access it. It is on and working etc, yet screen is frozen.

If the restore was successful (completed all steps without errs) then you have a hardware problem. An appointment at the genius Bar of an Apple store is in order.

Set iMac (late 2012) back to factory settings?

Hi! How do i set my late 2012 iMac back to factory settings?

1. Press Command and R keys while your Mac is starting and open Disk Utility.
2. Select Macintosh HD in the sidebar, go to Erase tab and erase the partition.
3. Close Disk Utility and reinstall OS X

I had my IPod rebooted at a store. My 9yr old put a password on it and had to set it back to factory settings. Now can't get it to open beyond the screen with the white apple. I've tried to sync with Itunes, the it won't recognize the device. HELP!

Apple store reset my Ipod to factory setting, now can get Itunes to recognize the device. The I Pod won't turn on past the first screen with the pic of the apple on it.

Try the following:
- A reset and then connect to your computer and try to restore.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- See if placing the iPod in Recovery Mode will allow a restore.
- The see if DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If you can't turn the iPod full off, let the battery fully drain. After charging for at least a hour try the above again
- If still not successful time for an appointment at the Genius Bar of an Apple store.

My phone went blank. It still had 41% battery life. I have tried to reset by holding down the sleep button and botton on top until the Apple Icon appears but then after that, nothing. Any ideas?

I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I tried to set my desk top computer back to factory settings by holding down the command R key and it keeps going to my login page

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