I tried to set up my new ipod shuffle and a error message popped up saying Ipod not found cannot update. I can't sync my ipod now but it is showing on itunes. What should I do?

I bought a new 4th gen ipod shuffle and tried to sdet it up last night. I installed the latest itunes software and started to sync my ipod, but error boxes kept popping up saying ipod not found cannot sync. It was showing in itunes, then it would disappear, then it would come back. I am not very good with computers so I don't know what to do. Can someone help?

Do you have an iCloud backup? If you backed up your old phone to iCloud you can go to Settings>General>Reset>Erast All Content & Settings (which will erase your phone), then go back through the setup screens again and when prompted choose Restore From iCloud Backup. However your backup won't contain everything in your iTunes library (such as your music) so you'll need to be able to sync with your computer unless you purchased everything from iTunes and want to redownload it to your phone.

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Trying to make a dvd from a project and this error message appears .The project could not be prepared for publishing because an error occurred. (-2125)

Trying to make a dvd from a project and this error message appears .The project could not be prepared for publishing because an error occurred. (-2125)

Hi
Error -2125
OK Error code - 2125 usually indicates that the movie is to large.
It use to pop up when going to iDVD !
iDVD - DO NOT CARE ABOUT Gbs at all. I got movies on 500Mb that do not fit and 50Gb that fits nicely.
iDVD - ONLY CARES ABOUT - Duration. Duration is Movie time + MENU TIME. Choice of
menu and animation of this can take lost of "DURATION" 15 minutes or even more.
Choice of encoding method and use of SL or DL DVDs determine the DVD limit.
iDVD 08 & 09 & 11 has three levels of qualities.
iDVD 6 has the two last ones
• Professional Quality (movies + menus up to 120 min.) - BEST
• Best Performances (movies + menus less than 60 min.) - High quality on final DVD
• High Quality (in iDVD08 or 09) / Best Quality (in iDVD6) (movies + menus up to 120 min.) - slightly lower quality than above
DL DVDs can store about double of these times.
ALTERNATIVE - The Error Code can indicate that free space on Start-up (BOOT) hard disk is
less than 25Gb (my minimum)
calbe - wrote
If you are getting OSStatus error -2125, I've seen this caused by the computer display sleep settings.
Try changing the sleep settings to never and see if you are able to export.
Yours Bengt W

Just tried to set up my new Ipod touch but nothing restored

Just Tried to set up my new Ipod touch and it does recognize it bu tI did not get any of my music or books or notes, nothing, what's up?

How did you restore?
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Notes are associated with the iCloud ID used. Are y using theme ID as the old device?
Do they still show on the old device?

Hi, I was trying to copy and paste a lot of info for one day on my calendar to another day and an error message popped up saying that the system responded with an error. Msg won't go away I force quit ical

Need help for trying to unfreeze a message on my ical. I was trying to copy and paste some appointment info from one day to another on my ical and a message popped up saying the system responded with an error. All of my info was below the message. I can't get that message to go away or work on the ical now at all. I try to force quit ical and have shut down the computer and it still comes up. Any suggestions?

K,
Try removing the com.apple.iCal.plist file from your Macintosh HD/Users/yourusername/Library/Preferences Folder. To find that Library folder, if you are using Lion, use Finder>Go Menu>Depress the "Option" key>Library. Drag the .plist file to your desktop, and log out/in or restart.
Next, make sure that you are not connected to the internet. Then to to your Macintosh HD/Users/yourusername/Library/Calendars Folder and remove any files with "Cache" as a part of the file name. Use the same method as listed above to get to the correct Library Folder. Log out/in, or restart and check iCal for functionality.

HT201210 ok i have bean stuck on the connect to itunes screen i tried restoring 20 times at least and an error message pops up none of the sugestions apple sugested work can you please help!!!

ok, i have bean stuck on the plug your phone into itunes screen i tried restoring 20 times every time an error poped up. i did all the things apple told e to do but still errors poped up PLEASE HELP

hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

I am trying to upload new version iTunes into Windows 7 and getting error message that runtime is loading incorrectly. Cannot connect to online support. Any ideas please?

I am trying to upload new version iTunes into Windows 7 and getting error message that runtime is loading incorrectly. Cannot connect to online support. Any ideas please?

See Troubleshooting issues with iTunes for Windows updates.
tt2

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.

I am trying to set up my new ipad. I am at the Wi-Fi part. I have clicked on the network that we use at home but it isn't connecting.

I am trying to set up my new ipad. I am at the Wi-Fi part. I have clicked on the network that we use at home but it isn't connecting. At first there was an IP Address, a subnet Mask and the DNS. Now I just have the DNS showing. I am not sure what to do next?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Trying to set up a new macbook air and it is asking for a keychain password

I am trying to set up a new Macbook Air and it is asking for a keychain password. Where do I find one?

There was an option to Cancel the pop up box which I have now done and it has carried on with the set up - so not sure what it was all about.
I am going to the Genius Bar tomorrow so will ask the question!
Thanks for your help Linc.

I am trying to set up my new iPad 2 and to begin I installed iTunes on my laptop and connected the iPad to the USB port. Neither Windows or iTunes recognizes the device. I did everything this site told me to try and still no luck. Help!

I am trying to set up my new iPad 2 and to begin I installed iTunes on my laptop and connected the iPad to the USB port. Neither Windows or iTunes recognizes the device. I did everything this site told me to try and still no luck. Help!

You will not be able to see what version you are running until the iPad is activated. It will be in Settings>General>About >Version when you can get to the settings app.
The slider bar that you are describing sounds like the screen lock side switch and that has no bearing on setting up the iPad or connecting to WiFi.
Why don't you try rebooting your router? Unplug it for about 30 seconds and then plug it in again and see if the iPad will recognize and join the network.

Have a new itouch. I'm having trouble downloading iTunes. I keep getting the error message: Apple Application software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTues again. Error 2.

I have a new iTouch. I'm having trouble downloading iTunes. I keep getting the error message: "Apple Application Software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2." I have uninstalled and tried installing again and get the same error message. What do i need to do?
Lg

Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2

When I try to run iTunes I receive the following error message: "Apple Application Support was not found. Apple Application Support is required to run iTunes helper. Please unistall iTunes, then install iTunes again". I have done this twice. What now?

When I try to run iTunes I receive the following error message: "Apple Application Support was not found. Apple Application Support is required to run iTunes helper. Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message. What now?

Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L

TS3694 My iPhone will not restore the process starts and then a message pops up saying 'we are unable to continue with your activation at the time' I have tried a few times now and the same. What can I do ? As I can't use iPhone at all now!!

My iPhone will not restore the process starts and then a message pops up saying 'we are unable to continue with your activation at the time' I have tried a few times now and the same. What can I do ? As I can't use iPhone at all now!!

Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

TS1286 At my PC startup, I get an error message "AppleSyncNotifier.exe--Entry Point Not Found" My iPhone now doesn't show up as a Device in either iTunes or My Computer on my PC. I've uninstalled/ reinstalled iTunes & run diagnostics-no luck. Ideas?

At my PC startup, I get an error message "AppleSyncNotifier.exe--Entry Point Not Found" My iPhone now doesn't show up as a Device in either iTunes or My Computer on my PC. I've uninstalled/ reinstalled iTunes & run diagnostics-no luck. Ideas?

I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will.

TS3297 Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help pleas

Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help please?

So it appears iCloud/iTunes Match isn't the issue - the error message would seem to be complaining about where the music is being downloaded to. So with this in mind:
In iTunes select Preferences and select Advanced. The iTunes media folder should be set to /Users/<your account>/Music/iTunes/iTunes Music. <your account> would be whatever your user account is. If you see something else there I'd guessing it is a folder you don't have permission to write to.

I tried to set up my new ipod shuffle and a error message popped up saying Ipod not found cannot update. I can't sync my ipod now but it is showing on itunes. What should I do?

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