I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad
I try to connect to iTunes and it comes up with a box saying "iTunes could not connect to the iPad because it is locked with a passcode. you must enter your code on the iPad before it can be used with iTunes", but i cant enter the code on the iPad because it is saying "connect to iTunes". Can anybody help?? It is on the new iPad.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
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I have installed itunes and my internet is working however it says I am not connected to internet\
I have installed itunes and my internet is working however it says I am not connected to internet\
Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
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http://support.apple.com/kb/ts1368
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I have a 3rd generation i-pod touch ......cant get the slider to slide to put the passcode in .....the message says (i-tunes cant connect to the i-pod because it locked with a passcode ,you must enter your passcode on it before it can be used.)...... I cant slide the slider to put the passcode in what to do?
iOS: Unable to update or restore
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I have windows 8 enterprise OS and iTunes ver. 10.5.0.142. I was upgrading my iPad to IOS 6.1.3. After finishing the upgrade my iPad Reboot and currently stucked-up in a plug-in screen and iTunes Logo. When I try to connect it to the iTunes pop-up message appear saying " iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes." In short, I push the restore button then another pop-up message appear saying " The iPad software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." I tried many ways but still no luck. I repeatedly reboot the iPad and open the iTunes still the same problem. I try also to uninstall the iTunes and installed the lower version but still the same problem, I even check the firewall if the ITunes was block or My privileges is administrator to run the iTunes or even reset my winsock but the problem still remain. PLEASE HELP! Thank you in advance!!!
Turn off your firewall and antivirus software.
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I try to update IOS 6 to my ipad 2/ wf/3g and after about half of the procedure stopped ... then I try to reconnected to the itunes and say "iTunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes". Can everyone help please. In the screen of iPad appears the itunes Logo and the cable of connectios. Can't do nothing!!!
Click restore in itunes.
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Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."
You have to restore it using a computer with iTunes per the knowledge base article above.
With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings. -
I updated my Ipod touch 4th gen (IO6 or whatever its called) And it has the picture that says to connect my ipod to Itunes, and I did, now it says "ITunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with ITunes." I just updated it and now I have to restore it??! I don't wanna lose all my things on my ipod just for a stupid update! Please someone help!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????
Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the screen
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?
As the linked articl says, place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
What do I do about this message? I've restored it 3 times, but this message still comes up, and i cannot put music on it now.
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.
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after itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)
Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode -
I got the message copied below in iTunes but I still need to keep my pics and videos. Passcode has been wrongly entered 100 times by my little chiled. Is it possible to still keep the data?
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."PHONE LOCKED
If your phone is locked because you have incorrectly entered the unlock passcode too many times then follow the steps in this article http://support.apple.com/kb/ht1212
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