I updated my iphone4 when i updated it require the previous owner of iclouds email and password but i didn't know him because i purchased it as second hand plz help me how i can rid from it :((((((((((((((((((((

i updated my iphone4 when i updated it require the previous owner of iclouds email and password but i didn't know him because i purchased it as second hand plz help me how i can rid from it :((((((((((((((((((((

Welcome to the Apple community Fazypk.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

Similar Messages

How do I activate my new to me Ipad without the previous owner's Apple ID and Password?

I purchased a second hand Ipad 2 on ebay and have no way to contact the previous owner so he can remove it from his Apple account. Is there a way I can bypass his Apple ID and password and activate it with my Apple ID and Password? I have gone through the resetting to factory settings but at the end of the reset/restore process it insists that I enter the Apple ID and Password that was used to activate it. I cannot go pass this step.
Please advise.

You're facing activation lock: http://support.apple.com/kb/TI174 and http://support.apple.com/kb/PH13695. You need to contact the previous owner and have them remove Find My iPhone using these steps: http://support.apple.com/kb/PH2702?viewlocale=en_US

Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

Sorry, not sure what you mean by remotely?
You can remove apps from your phone without being connected to anything if you have the phone in hand. Were you speaking about something else?
If not, then you just press on an app on the Home screen and hold it down until they all begin to wiggle. Apps that you can remove (non-Apple apps) have a little "x" in the top left-hand corner. Tap on that, and the app will be removed.
Cheers,
GB

My dad bought an ipad 2 of my uncle for cheap since its a little broken but i tried to earse the ipad so all the password and thing from my uncle go away but i was stuck on the activation when i need an email and password but my uncle cant remember it

My dad bought an ipad 2 of my uncle for cheap since its a little broken but i tried to earse the ipad so all the password and thing from my uncle go away but i was stuck on the activation when i need an email and password but my uncle cant remember it because he has medical problems and he does not remember the email since he has alot of emails he thinks he remembers the password since he always keep the same password. So does anyone know what i can do because the ipad is locked and my parents are like very mad at me xD

http://support.apple.com/kb/PH13695
Activation Lock cannot be bypassed, you will have to recover the email and password used to activate it.

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it.

I transferred itunes library from old PC to new PC. The content all shows when I launch iTunes on the new PC now. The previous content does not show in iTunes but folder still looks like it is on hard drive on new PC. Suggestions on how to properly merge?

I transferred itunes library from old PC to new PC. The content all shows when I launch iTunes on the new PC now. The previous content does not show in iTunes but folder still looks like it is on hard drive on new PC. Suggestions on how to properly merge?

Before you connect any device to a new library go to the Devices tab of the the preferences panel via Edit > Preferences (Windows) or iTunes > Preferences (Mac) and ensure the box next to Prevent iPods, iPhones, and iPads from syncing automatically is ticked. You can now safely connect the device to your computer without the danger of media being automatically deleted or overwritten.
To get all your content off your connect your iPad to your new computer.
Then use a 3rd party piece of software to transfer your content
I have found Senuti useful but there are others listed in the article I linked to in a previous post.
https://discussions.apple.com/docs/DOC-3991
That will let you transfer your non purchased content
For Purchased content log in to iTunes on the new computer
In Itunes Store click on Purchased under the Quick Links section on the right.
Download any music by clicking on the cloud button

HT201441 I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

Hello adilx
The only way to get passed that and to use that iPhone is to ask the previous owner to remove it from icloud.com in the Find my iPhone section.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
Regards,
-Norm G.

HT1338 I bought my mac book pro from an owner selling. I created my apple ID but whenever I try to download updates it brings up previous owner's apple ID and asks for password. How do I delete existing apple ID and use mine.

I bought my mac book pro from an owner selling. I created my apple ID but whenever I try to download updates it brings up previous owner's apple ID and asks for password. How do I delete or by-pass existing apple ID and use my created apple ID and password to enable updates for my Mac?

Yes, he purchased Mountain Lion on his Apple ID. It is licensed to him. What he should have done was erase the HDD and install the system that the Mac shipped with. Erase and re-install either from Recovery Partition or the disks the Mac originally shipped with. Then, purchase ML with your own Apple ID and install.

How can I change my iCloud email and password?

How can I change my iCloud email and password ? My iCloud password can't open my iCloud account any more

You can change your email address and password at
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Use the links:
Manage your Apple ID
or
Reset your password
But that requires, that you know your current password, or have set up an rescue email, or know the answers to the security questions. (http://support.apple.com/kb/HT5312)
If you cannot provide these, you will need to contact AppleSupport for help:
only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:https://ssl.apple.com/emea/support/itunes/contact.html

I know my Game Center username and password, but I don't know the email (or maybe apple id) that is for my account. It is not my normal one. I can't log in with just my username, so does anyone know how I can get my email?

I know my Game Center username and password, but I don't know the email (or maybe apple id) that is for my account. It is not my normal one. I can't log in with just my username, so does anyone know how I can get my email?
Can you help me please

Dear
I have worked renovation of the device and have an account, but I forgot my email
I do not know E-mail has been linked in game center
I have a name defined in game center
Do I have the possibility of knowing E-mail has been linked in game center

I purchased my iMac used. When I try to update my apps the computer automatically fills in the previous owner's Apple ID and I can't change it. Any ideas?

I purchased my iMac used. When I try to update apps in AppStore, the computer automatically fills in the previous owner's email address and it won't let me delete it to enter mine. I have been using my own apple ID and password on this computer for other things without a problem. Any ideas?

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Ive got a Mac Pro bought seconf hand, It doesn't allow me to update as the username is blocked to the previous owner, it appears off and can't change it, the box goes directly to password. I have changed the computer username and password but the problem

Ive got a Mac Pro 2010, bought second hand through eBay. When it comes to update the software, the username is blocked to the previous owner. It appears off and the box goes directly to password. I have tried to reset then to log in in apple store with my login but didn't help. I would appreciate any tips to sort it out
Thanks fellas

That machine did not ship with Mountain Lion (Mac OS X 10.8), so that means the copy of Mountain Lion on the machine was purchased by the former owner and is non-transferable. It is permanently linked to his/her Apple ID, so you cannot update or reinstall it.
What you need to do (which the seller should have done for you) is reinstall the original system that that machine came with. I believe that would be Snow Leopard (Mac OS X 10.6). What you need to do is reinstall that system from the original disks. If the seller did not provide those disks, you can call Apple and get them replaced for a small shipping and handling fee.
For more info, see:
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/

HT5625 Here's my story: I "signed out" of my account on my IPAD. Then I DID NOT hit "create a new ID" - I simply filled in the top information with new email and password (the ipads new owner) - this got all set up but now when it wants to update anything

I gave my second IPAD to a friend.
I also recently changed the email associated with my own account
because I will be moving and will be unable to use that address much longer...
now I am not yet sure I can update my own apps (will it ask for old email and password?)
on the given IPAD - with the new Apple ID and password it is asking for
my present but soon to be disabled email with password - but it does not
recognize the password (i dont think it will recognize it when i upgrade as well!)
QUESTION
How do I straighten this mess out to be able to update all future apps on two
iphones and two ipads each having one different their separate Apple IDs?
and how can I get it to recognize the password that was at one time associated
with that email address
WSD

Apps are forever tied to the Apple ID under which they were purchased. If your friend wants to be able to manage apps on their device using their own Apple ID, they will need to delete all the apps purchased using your Apple ID and buy their own.
Hopefully, you just updated your own Apple ID with the new email and didn't make the mistake of creating a new Apple ID. If you created a new ID, stop using it now, don't buy anything using it and go back and update the ID under which you purchased your apps.

HT6154 Hi there, i have bought a iphone 4 from graiglist , and when i turned the phone on , its asking for the Apple ID for the previous owner which i do not have, but i have my own apple ID . WHAT CAN I DO TO SOLVE THE ISSUE. YOUR HELP PLEASE

**** there,

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

How can I get the computer to recognize my email and password? I have an exchange on my printer.

HP D110 series. Windows 7 -64-bit. My printer was exchanged for the same model and I can not get connectivity to the computer.
My email and password are not accepted. What do I do to connect?
{Personal Information Removed}

hi Darryn
Hope you are doing well and sorry to learn that you are having this issue.
Taking into consideration the security of your data and your own, every time that email is reset is locked for 6 months.
I see how that can an inconvinience in your situation but remember the purpose of that in my modest opinion is to protect data that is send to you and you to that email to print, A good example.
You changed the email a week ago told your relatives and they forgot and they sent information confidetial or private information met to you but I choose the email you had last week and I get a hold of this information.
This is why I think HP make the decision of Automaticly locking the old email as soon is changed.
What you can do to keep it as close as you can you from the one that you had previously is to add a number or another lettter to the old one and communicate the changes to your allowed senders.
Hope this gives you a good explanation and an alternative;
RobertoR
▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

I updated my iphone4 when i updated it require the previous owner of iclouds email and password but i didn't know him because i purchased it as second hand plz help me how i can rid from it :((((((((((((((((((((

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