Ive got a Mac Pro bought seconf hand, It doesn't allow me to update as the username is blocked to the previous owner, it appears off and can't change it, the box goes directly to password. I have changed the computer username and password but the problem

Ive got a Mac Pro 2010, bought second hand through eBay. When it comes to update the software, the username is blocked to the previous owner. It appears off and the box goes directly to password. I have tried to reset then to log in in apple store with my login but didn't help. I would appreciate any tips to sort it out
Thanks fellas

That machine did not ship with Mountain Lion (Mac OS X 10.8), so that means the copy of Mountain Lion on the machine was purchased by the former owner and is non-transferable. It is permanently linked to his/her Apple ID, so you cannot update or reinstall it.
What you need to do (which the seller should have done for you) is reinstall the original system that that machine came with. I believe that would be Snow Leopard (Mac OS X 10.6). What you need to do is reinstall that system from the original disks. If the seller did not provide those disks, you can call Apple and get them replaced for a small shipping and handling fee.
For more info, see:
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/

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Ive got a Mac Pro bought seconf hand, It doesn't allow me to update as the username is blocked to the previous owner, it appears off and can't change it, the box goes directly to password. I have changed the computer username and password but the problem

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