I updated OSX, and I restarted my laptop. Now I can't move the mouse, the keys aren't responding etc. MacBook Air (13-INCH, 2011)
I updated my software and I restarted my laptop. Now I can't move the mouse, the keys aren't responding etc. MacBook Air (13-INCH, 2011)
You should also ask this in the MacBook Air forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_air
Similar Messages
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iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.
Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
Spotlight – Re-index -
After the update this morning, I cannot move away from the agreement, terms, etc. page - I click on accept, but nothing happens and I can't get any other screen to come up.
Hi chill1946s,
Here are a couple things to try:
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
Safari settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPadabb26b71
Cheers,
- Judy -
my iphone 4's backlight turns off ocassionally.,some say update it and it will be ok..,anybody can help me?
yes the phone is already on..,autolock is set to 1 min..,what i mean is that whenever im using my iphone the backlight turns off and i got a black sceen but i can see the icons on my iphone if i put it on a bright light..,even if i press the wake up botton the backlight just lit at little and it turns off again,,,and after about 30 mins on sleep mode and press the wake up button it will function as a normal again,few minutes after backlights turns off again..thanks!
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I'm on a MacPro, Snow Leopard, 10.6.8 and did software update to safari 5.1.4. Now I can't open Microsoft Word or Skype. I've done repair permissions, restarted. How can I fix ASAP? Wish I could dump this and go back to 5.1.2! Help!
Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test. -
I can open a new browser window, but not a new tab, neither by clicking the plus or selecting it from the menu. I have fully updated firefox and also restarted. what's going on?
I have the same problem with the right click and do not have the ask toolbar installed on my system?
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I updated my 3gs to 6.1.3 now I can't get mail the phone constantly restarts itself and I can't get it to Restore thanks Apple what can I do?
Im having the same problem, I updated my Iphone 4S to 6.1.3, shortly after that my phone had no audio. It was working fine one minute and then stopped. Was listening to music when sound gave out on me. It wont ring, phone just vibrates even after turning off vibration option. I've tried all the options listed and nothing. My phone has never been jailbroken either. If I connect the earphones is works perfectly. On one of my last calls received, phone's ringtone was heard for about 2 seconds before muting and just vibrating. Ringtone sounded perfect, speakers did not sound damaged.
What else could be done? I've read several post regarding this and it seems like Apple has no solution to this yet. Very dissappointed. -
I downloaded Acrobat Pro XI on my MacBook and it's not working. There's a message: Click reopen to open the application again. This report will be sento to Apple automatically. I did it several times and even restarted my laptop. Nothing happened. Any hints?
Thanks,
Cristinayou don't have to purchase acrobat pro xi. you can, but you can also use it via adobe's creative cloud subscription service.
to use it via cc, uninstall your current trial.
then go here and log in with the same adobe id used to pay for your cc subscription and start your acrobat xi download, Adobe: Creative, marketing, and document management solutions -
iTunes 12.1.050 - Rollback: Updated from 12.01, now I cant't change track numbers and add additional data fields. How can I roll back to the previous version? @Apple, I want a $100 gift card for the inconvenience.
- it's all said in the title. I can't understand why the developers turn things bad ... risking loosing Apples valuable customers.
More examples needed? (check out the communities and the reviews)
- OSX: Maverick to Yosemite = not recommended (check it out > http://roaringapps.com/apps)
- iPad: older versions as iPad2 should not upgrade to iOS7/8 (it's not supporting its hardware accordingly, it's designed for the latest hardware)
- iTunes (it's possible to rollback to 10.7 - 11.4, but you need to breech OSX system security framework)
- Pages (was a real alternative for many of us, each update reduced features and created incompatibility to older work files)
The list could easily extend to ...You can offer Apple feedback here: http://www.apple.com/feedback/
as for "
"@Apple, I want a $100 gift card for the inconvenience"
dream on. -
There's a black and white striped glitch on the left side of my screen on my Macbook Air! Its happened before and has been an easy fix, usually just restart or turn off my computer but don't know what else to do. Is there anything I can try now? I wont be able to make it to the Apple store until tomorow and would prefer if there was something I could do that didnt cost money, my computers very new and I really need help.
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
I have a 13gb iPad and an extra 15gb on iCloud, how can I move my storage onto iCloud so. Can update stuff?
NatashaC91 wrote:
I have a 13gb iPad and an extra 15gb on iCloud,
Purchasing more Storage on iCloud will not increase the Storage Capacity of your iPad. -
Hi
Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor 1.4 GHz Intel Core 2 Duo) OSX Version 10.8Are you referring to mirroring or you just unable to set up homesharing.
AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). It also requires the computer to be using wi-fi. -
Before update, I could make a movie from photos and make a DVD. Now I can't
Before update, I could make a movie from photos and make a DVD. Now I can't
Thanks for sharing.
Do you have a question? -
I have an iphone 4, with ios 4.3.3. I want to update it but when I connect it to itunes it says that it is the latest version of the software. So I cannot update it, and I need it very bad. Can anyone help me?
What version of iTunes do you have installed? If you are trying to update to iOS 6 you need iTunes 10.7 or later.
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Wiped our old iPad 1 clean, now can't install iOS from iTunes using laptop PC (W Vista). iTunes does not "see" the device. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does. Just want to get it operating again for browsing and e-reading.
OK. You merely erased the content and settings. The IOS is still there.
If it has NEVER been jailbroke, here are some standard repair procedures. From what you've already stated, my guess is that you'll end up with Recovery Mode described in the last paragraph.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.
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