I updated to ios6 and now iTunes won't recognize my iPod. I have done all the roubleshooting suggested but still no go.
Ever since the ios6 update, my iPod is unresponsive and iTunes doesn't recognize the device. I have uninstalled and reinstalled iTunes and stillno change. I have followed all the recommended steps from the apple support page. Any suggestions?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Similar Messages
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my iphone was updated with IOS6 and now it wont play any of my music it just svroles through every song and wont stop i turned it off using the twin keys start and turn off but still no help please can some one halp me this apple softwear is crap
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
Before the update was applied all was fine. I rebooted both the PC and the iPod with no success. I reinstalled iTunes and rebooted with no success. I tried different cables and different slots for the cable, none worked.
Detecting your device using itunes for an apple computer read this:
http://support.apple.com/kb/TS1591
For a PC read this article:
http://support.apple.com/kb/ts1538
Good luck Friend. -
I changed the drive letter on my iPod and now iTunes won't recognize it!
Help please! I contacted an Apple associate and they told me to change the drive letter of my iPod in My Computer. I did that and now iTunes won't recognize my iPod at all and I can't change the drive letter back to the original one. What do I do?
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict. -
I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks
Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos -
Tried restoring my iPhone 4s iTunes said it couldn't restore it and now iTunes won't recognize it and the screen is frozen on the plug into iTunes message
iOS: Unable to update or restore
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Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another itunes library. It isn't. How do I fix this?
If no backup exists....
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2 -
I did some upgrades to my computer and now itunes won't recognize or sync to my ipod
I did some upgrades to my computer and now itunes won't recognize or sync my ipod.
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows -
I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?
I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows -
My laptop hard drive with my itunes library died and now itunes won't sync my ipod to the libary on the new drive without first deleting everything on my ipod. What can be done?
Sync with new computer
https://discussions.apple.com/docs/DOC-3141 -
I have done everything that is suggested but still ipad is not showing in itunes....what do I do now?
iPhone not recognized in iTunes for Windows
iPhone: Not recognized in iTunes for Mac OS X -
when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?
I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!
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i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by: -
Updated iTunes to 10.3.1 and now it won't recognize my iPod
I recently updated my iTunes to the latest version, and now it won't recognize any of my apple products. I have a first gen iPod touch, 4th gen. ipod nano and 5th gen. ipod nano. The ipod does work still, and is chargeable through a dock or a AC adapter. I've gone through all of the five Rs and reinstalled itunes, and nothing is working. My ipod won't show up in windows either. When I plug in my 5th gen nano, windows says the driver did not install sucessfully and itunes won't even acknowledge I've plugged it in. Any help would be fantastic, I'd really appreciate it. I put new music on my ipod all the time, and not being able to do so *****.
Well yesterday I finally broke down and called apple service... I spent $29 and 1.5 hours on the phone, but the operator was finally able to fix my ipod. There was an issue with the itunes update, and it had corrupted. After uninstalling, installing, and updating several drivers, programs, and resolving other issues, my iPod finally works. Even better, the operator gave me a way to contact him again if I am having issues, free of charge. I would have much rather fixed this myself without spending the additional money, but I'll admit there was no way I could've done what he did, as there were certain orders to uninstalling Apple programs. My advice? Bite the bullet and call. They will get your iPad working again. (:
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I updated to iTunes 10.7 and now iTunes does not see my iPod touch. After the update I got a message that the Apple Mobile Device USB Driver could not be installed. I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem. I have followed the suggested fixes in Apple Support. Any suggestions? Thanks!
Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
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