I've changed my credit card info, and still have credit on my iTunes account, yet can't purchase anything. What am I doing wrong?
IIce updated my credit card info. i have credits in my itune account, yet I can't buy anything. What am I doing wrong?
Have you tried going to Settings>iTunes & App Store, and signing out? Click on your Apple ID, then on Sign Out. Then sign back in again and try again.
Also, make sure you have closed the app: double-click the Home key and swipe up on it to close it. Then try again.
Cheers,
GB
Similar Messages
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HT1918 updated my credit card info and still cant purchase anything??? help
updated my credit card info and still cant purchase anything on itunes? help
Apple - Support - iTunes - Contact Us
Apple - Support - Contact Apple Support
Customer Service: Contacting Apple for support and service - this includes international calling numbers. -
Can not purchase on iTunes. Have $ in account but getting errors. Appears trying to use credit card info and credit card processing down. please advise if I have a set up issue or if there is just a technical problem with iTunes store.
hmm i wonder if this is related to the paypal issue...
http://discussions.apple.com/message.jspa?messageID=2234044#2234044
L -
I have a credit on my iTunes account. Can I purchase apps for my iPad with this credit and how do I do it?
Yes. You can use any funds that you have available in iTunes for the App Store, iTunes, iBooks or the Mac App Store. Just go to the app store and tap on the app that you want to download. If the credit is available, it will be deducted from your account when you make the purchase.
You can swipe to the bottom of the featured tab in the app store to view your account balance. -
i am having problems with my ipod touch connecting to itunes. i have downloaded and still it says Cannot connect to iTunes Store.
- Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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- Go to Settings>Store and sign out of the account and then sign back in.
- Can't connect to the iTunes Store -
HT4571 My credit card info and address have changed. How do I change it?
I want to add cellular data to my iPad, but my address and other info changed.
You need to contact verizon support for this.
contact Verizon. -
I updated my credit card info and still can't use creative cloud
How long does it take for my account to be updated?
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I recently had charges made to my account for almost $100, I got online deleted my cc info over a week ago and today I recieved charges for $10.84 to ITUNES. I cant contact anyone to find out how this is happening. when I look to see what the charges were for its for the kids movie ICE AGE and app of some kind. what is going on.??
You've checked the purchase history on your account via your computer's iTunes (Store > View My Account), and you haven't got any auto-renewing subscriptions ? If you don't recognise the charges then contact iTunes support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
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after changing my credit card info im still unable to buy music why is this?, after changing my credit card info im still unable to buy music why is this?
Contact iTunes and see if there's any problem with your account.
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I dont have a credit card but itunes wants me to enter my credit card info and i cant get passed it.
Hello Bstoddard7,
It sounds like you want to use your Apple ID without a credit card.
You can set your credit card to None in the billing information section of iTunes. This article will help you do that.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Changing your payment information using a computer
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Choose Store > View Account.
Enter your account password and click View Account.
From the Apple Account Information page, click Edit to the right of Payment Type.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
Click the Done button after you've updated all of your information.
Thank you for using Apple Support Communities.
Take care,
Sterling -
i want to update my credit card info. I have moved to a new country and can not process the payment. PLEASE HELP
The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
Regards
Rajshree -
HT1918 How do I change my credit card info when I am permently signed into iTunes on my iPad?
How do I change my credit card info when I am permently signed into iTunes on my iPad?
go to iTunes on a computer, log in with your Apple ID and select 'account'.
Go to 'payment information/method' and select 'none' next to the creditcard options. Save changes.
Done. -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
When logging on to my apps on my I phone 3 when I try to download an app an it sends me to my credit card info and it is all stored. And has been but now it keeps telling me my cvv# on back of my card is wrong! I of course know it is not wrong but it will not let me proceed! Tell me how to fix this because I can't even get a free app because it won't let me past that?
Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I recently added a itunes gift card to my account and now it wants me to reenter my credit card info and when i do it says credit card declined?
I think I had a similar problem the other day. I purchased an app with a cc that had been canceled by my bank with out me knowing it had been. Once I realized the cc was no longet active I added an itunes giftcard thinking that would allow me to purchase items. Well everytime I tried to ourchase somrthing with the new gift card it kept telling me that I had no funds. So someone in the apple store told me that until the app purchase with the old expired cc cleared on that cc then i would not be able to use any other form of payment. So I had to call my bank and asked them to reactivate my old cc for a couple seconds while I repurchased the app with my bank on the phone. Once that purchae cleared then it allowed me to use apple gift cards. Sorry for long answer but I think this might help you.
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