I've installed elements 12 but it won't open it's asking for the exe file but all it does when located is install again. I can't uninstall as it isn't present in control panel

I've installed elements 12 but it won't open it's asking for the exe file but all it does when located is install again. I can't uninstall as it isn't present in control panel. When I open properties it asks to locate the exe or the other options don't work the target is invalid

Hi sambanyc,
What version of Adobe Reader have you installed on your Mac?
Please try installing on a different Admin user account and check if that makes a difference.
Regards,
Rave

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I installed elements 12, it won't open, a screen pops up with options for e-12 and 4 other language

I installed elements 12, it won't open, a screen pops up with options for e-12 and 4 other languages. When I click Elements 12 a screen pops up with a red install icon, I click it and it askes for the serial number. It won't let me type in letters only numbers. I already did the serial number once. How do I get this to work? I don't want to be a programer!

attach a screenshot of what pops up after clicking pse 12, http://forums.adobe.com/thread/963429

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

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thrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements.

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Start Here:
http://support.apple.com/kb/TS2005

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When I open Acrobat it prompts to enter serial number was twice a week now is twice a day. Do not know how to get this to go away. Worked with Creative Cloud support they said it was a CS6 issue but CS6 does not have support. That I can find

Hi Michael ,
With CS6 we used to ship Acrobat 10 and with Creative Cloud it's Acrobat 11.
Have you installed both on the system?
Which version of Acrobat and OS are you using?
Regards
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I am having trouble with an excel file wanting to save when no changes were made & opening as read only for the 2nd person - but allowing them to save the file.

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All excel versions are 15.0.4701.1002.
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Everything was working fine. I started having problems with Excel, IT wiped my version out and re-installed office.
File is on networked server HP - Windows Server 2012 Essentials.
We are all on Windows 8.1 Pro.
I really hope someone can help - the excel expert had no answer - and passed me along to here.

I copied the whole file and started deleting worksheets one at a time and testing it by closing it and re-opening it then closing it again – to see if it wanted to save.
Once all the pivot tables were deleted – the problem went away.
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I've installed elements 12 but it won't open it's asking for the exe file but all it does when located is install again. I can't uninstall as it isn't present in control panel

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