My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

That's usually a symptom of a phone that was hacked or jailbroken to unlock it.

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HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

Attempting to install cs6 on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in but it sais it is a valid number but cannot find a qualifying product on this computer??? What

Attempting to install cs6 extended on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in and then it tells me it is a valid number but cannot find a qualifying product on this computer?? What is the problem?

Normally you will be asked to provide the new prdouct serial number first, then when a qualifying version is not found you elect to provide that information and then select the version and provide its serial number. If this is not how things are flowing for you then you should contact Adobe support directly thru chat and get their help resolving it.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Ok I have reset my ID after signing out but when I go to Apps update it asks for a password using my old email address????

I have reset my I D but when I go to update apps it asks for password using my old email address???
How do I overcome this issue???

So how do I update apps that are tied to an old ID ?? I do not remember the old ID as the Apps were downloaded a long time ago

I have an iPad Mini which after being on charge has now frozen with the iCloud Backup box in the middle of the screen which in spite of pushing OK many times will not go away or unlock the screen or iPad

I have an iPad Mini which after charging has now frozen with the iCloud Backup text box in the middle of the screen and OK 'button' registers when tapped but remain locked with nothing operating. It is fully charged.

Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I lost some info on my note book on my iphone 4s...i didnt sign up for icloud but when i do go there now it asks for payment info but will not accept my security numbe ron the back of my credit card

I erased some info in my notes on my iphone4s and was then trying to find it in icloud but i cant get into i cloud until i put in payment info but payment info wont accept the code on the back of my credit card

Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records

I've authorized my iPhone on a Mac but when I go to play videos it asks for authorization again, only to tell me that I have authorized too many computers. Help!

So I used my work Mac to authorize my iPhone so I can play music, but now that I want to play a movie it asks for authorization. I've already authorized that account! I don't understand why it's asking for authorization again when I want to play a movie. Plus, I can't access the iTunes store from my work computer, so I'm stuck until I go home to deauthorize my other computers. Why is this happening?

Authorization does not apply to iphones. Authorization is for computers.
About iTunes Store authorization and deauthorization

My ipod is showing a disabled connect to itunes. When I try to get support Apple asks for my serial number-but I can't do anything.

My ipod touch is showing a disabled connect to itunes message. I've tried to get some support on itunes, however, I can not turn the ipod on to get the serial number.

Apple shuld not be required.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If needed, you can find the SN by:
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My iphone is giving me a message that reads iphone cannot make or recieve calls.Restore from itunes.but when i log in to itunes its asking for me to input my password on my phone but my phone will only let me make an emergency call..Help

My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !

My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !

My LR will load but when i try to load PS it asks for a key code.. i have purchases the CC

why does PS keep asking for key code when i have bought the cloud package??

The original post said she alreadly signed into her account.
ChR15 Ch3N wrote:
You can either restore the iPod touch or you can go to the Settings app-> Store->Tap the account at bottom->Sign out->Login with own account.

I got a song gifted to me by someone, but when I click on redeem song it asks for a download code, which I don't have?

So I got The Last Song I'll Write For You by David Cook, I got an email from Itunes that said someone sent me it.
I clicked on Redeem Now, since at the bottom of the email it said something like: If you click on Redeem Now, Itunes will open, you'll be asked to verify your account and then you can download the song.
But instead, Itunes opened and asked me for a download code or something, and I have no idea what I have to do?

The Email that is associated with Forum does not have any CC attached with it, please let us know if you have any other Email under which it has been registered.
CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
Please refer to:
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

I have 12.80 left from a gift card, but when I go to buy something it ask for my credit card. How do I use up my balance?

If you have a balance, how do you spend the rest of it with out having to put in your credit card info?

Among other things iTunes uses your credit card to confirm that you are a resident of the same country as the store you are using. Occasionally it may ask for you to confirm the details and "prove" the card by putting on a holding charge which it later releases. If you have credit in the store that should be applied to any purchases first, even if iTunes asks you to confirm your details. Your listed credit in the window can become out of date if you use more than one computer or device to make purchases. Signing out of your account, then back in, should refresh the balance.
tt2

HT1212 I am trying to restore my ipad (disabled and connect to itunes), but when going through the steps, it's asking me for my passcode. I can't put that in because it's disbled. This is the WORST product and product instructions I have ever dealt with

My ipad is disabled and it tells me to connect to itunes. However, once I've connected to iTUNES, it ask me for my passcode and of course, I can't put that in because my ipad is disabled. I am ready to throw this iPad out the window. Wll never buy another one.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

I had a 30 day trial and i decided to buy the full version. Its asking for 2 serial numbers but i only have 1

I was using a 30 day trial of the lightroom 5 but decided to buy the full version. When I go to download it, it asks for 2 serial numbers but I only have 1?

you bought the upgrade version meaning you have a previously purchased lightroom. after entering your lr5 serial number you're being prompted for that previous version's serial number.
enter the correct number at the correct time and installation will proceed.
if you made an error and do not own a previous version, Return, cancel, or exchange an Adobe order

My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

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