I've just received my serial number but when i use it says '' The serial numer you entered is invali

i've just received my serial number but when i use it says '' The serial numer you entered is invalid. Please try again. If the problem persists, contact Customer Support.''
it is Adobe Ae CS6 on MAC OS PC

Refer to this:
Error "The serial number is not valid for this product"
If it doesn't resolve the issue, contact serial number and activation support.
Mylenium

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http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
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http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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I've just received my serial number but when i use it says '' The serial numer you entered is invali

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