I've signed up for a Students Single App Plan but I want to upgrade to a Students Complete plan, can/how should I go about this?
I've signed up for a Students Single App Plan but I want to upgrade to a Students Complete plan, can/how should I go about this?
It prompts me to upgrade to the complete plan, but not the complete students plan.
I think you need Adobe contact information - http://helpx.adobe.com/contact.html
Similar Messages
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My safari menu bar is missing. The menu bar for desktop, HD, and apps appears, but when I click on Safari, it disappears, so I can no longer see my buttons for History, etc. I think my husband (pc user) clicked it away when borrowing my computer. Any ideas how to retrieve it? Thanks.
I too was having the same problem However, I could access both the menu bar and the dock by hovering my mouse over them so it wasn't a huge problem but I prefered having it there anyway. I was not in full screen mode and I could still go into full screen mode if I wanted to. I found the easiest solution was to just quit safai and restart it, but it might not work for you considering you couldn't access you menu bar either way.
I found this article that allows you to hide/show the menu bar and the dock through TextEdit (didn't work for me) http://www.mactricksandtips.com/2009/07/hide-the-menubar-or-dock-in-specific-app s.html It is pretty old so it might not work for lion and a bit risky if you don't know what you're doing so I wouldn't really recommend doing it this way.
And KSheppard, I know it's not really any of my buisness, but the way to get answers to a question isn't by insulting others and being quick-tempered. Even if you feel like you were insulted first, don't try snapping at people who aren't obligated to help you. Honestly, it just makes everything easier if everybody is cooperative and polite. -
I see that there is a basic photography option for $9.99 per month that includes both Photoshop and Lightroom, but does not come with any cloud storage. Can I keep my single app Photoshop plan with cloud storage and add the basic photography plan, too, to get Lightroom?
Ask Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
Signed up for 30 day trial of iWorks but just want numbers as I already have purchased Pages
A very simple question that I cannot find an answer to. I have already purchased pages. I just signed up for the free 30 day trial of iWork but at the end of the trial all I want is Numbers how do I keep from being charged?
You need to completely delete the demo version before reinstalling the paid version.
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
Peter -
Two different versions of MATRIXx licenses to be loaded & run on the clients as well??
You will need a copy of the license.dat file on the client computer to use the floating licenses from a server. You can either copy the license.dat file from the server. Or you can create a proxy license file. A proxy license file is a two line file, where the first line is the first line from the server license file. The second line is USE_SERVER. For example
SERVER host1 17003456 2700
USE_SERVER
If you are using redundant servers you will need one line for each server. For example
SERVER host1 17003456 2700
SERVER host2 17006789 2700
SERVER host3 1700EF34 2700
USE_SERVER
The advantage of using a proxy license file is that if the licenses change on the server you do not need to update all the clients. In both cases you would place the license.dat
in the ISILM directory of the client.
Carl Ljungholm
National Instruments -
Hi, my account is for CC Photography (recently changed from CC Single App Photoshop), but when I open photoshop I get the Adobe warning that there is trouble verifying my membership. Please advise
Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-wrong email https://forums.adobe.com/thread/1446019
or
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html -
Do you know if Adobe envisage a discount for CC or single app subscription dedicated to non profit organizations?
How can I contact the Marketing division?
Thank you.Non-Profit http://www.adobe.com/volume-licensing/non-profit.html
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I sign up for the racing post app each month but didnt print past invoices off and now cant find them anywhere and need them for my books how do i find them
If you wish to submit comments to Apple, the best way is to use their feedback pages.
http://www.apple.com/feedback/itunesapp.html
It's not likely that anyone from Apple will see your comments here among the thousands of other posts.
Regards. -
I would like to sign up for the HP online classes. But it does not allow me to.
I would like to sign up for the HP online classes. But it does not allow me to. Each time I click on the button I get an error message from internet explorer.
Hi Kathleen: Can you tell me what version Internet Explorer you are using? In the mean time you can sign up for classes by visting web-site. http://h30187.www3.hp.com/?tab=atHome&jumpid=hpr_R1002_USEN Ounce you signed in the rest of the stuff is done through e-mail. I can only give direction on how to set setting in Internet Explorer 8. Internet Explorer 9 I would have to go to MSN.com Read all the website pages and watch all the demo videos. Buy the way is this a new computer? If so in your Internet Explorer favorites all HP links are listed in HP file. They are preprogram in the computer. Just click on link that has a line on the bottom. Web page will open to sign up for classes.
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I signed up for a free trial subscription to Mobile Me & want to cancel. How do I do it?
Thanks Julian. I read your advice to someone else, & found out I needed to login with my Mobile Me email & password instead of my Apple account.
I wish I were a little more computer savvy, but I need EVERYTHING spelled out! -
Now signed up for Icloud - bought song through Itunes but cant find folder on Imac pc - is this correct - this is my first ever apple pc and not sure about folders etc - very different from Windows 7 which I was using
In the absence of any replies, I'd forgotten that I'd posted here, but I did manage to sort out the problem eventually.
I forget all the steps involved, and possibly some which may be pertinent, but in essence somewhere in the iCloud signup procedure I'd clicked something that told Address Book to upload to the Cloud, and otherwise remain invisible on the Mac. Tinkering with the Address Book preference settings eventually restored the Contacts list to my iPhone. -
I've just moved countries, and I need to cancel my Match account in order to sign up for my new country app store. How do I cancel my Match subscription? I've removed auto-renew, but the account settings are asking me cancel.
How to Change Country with iTunes Match
JIm -
how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not available on my screen
Keensy I have requested a member of our support team contact you directly via telephone. Once I was able to review the correct account it appears our support team has tried multiple times to contact you. I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
For future viewers of this discussion when contacting our support team at Contact Customer Care it is imperative that you be logged in under the account tied to your membership/subscription. While there is cancelation options available you will have an increased chance of being offered an opportunity to contact our support team if your account entitlement can be verified. For this to be done you will need to be signed into the same account as your membership/subscription/registered software title. -
iCloud has my old Apple ID and is prompting for a password, but I want to put in the new id, I can't because it is grey and there is no edit option. I'm prompted for a password to an account that doesn't exist. Anyone know what I can do to fix this or why this is happening.? I had no issue putting in my new Apple ID everywhere else, I could sign out of the old and inactive account and then sign back in using my new and proper one. However, after the update to 7.3 it did a whole welcome to yr iPad and a set up thing and it went to set up iCloud and had my old Apple ID in grey where I can't change or edit it, it wants the password, when I put in the old password, it say yr Apple ID is incorrect but yet it won't let me change it??????? Anyone???
Sign out and back into your apple id from Settings>iTunes and App stores>(Your apple ID)>Sign Out and then sign in again with the new address. Close app store from running in the background (or restart the phone if your unsure how to do this). If when trying to update any apps they are still asking for the old apple ID, delete and re-install those apps.
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Hello, I bought and subscribed to Creative suite in June, for Photoshop, Illustrator, Indesign and Bridge, but my subscription is telling me I only have Photoshop, can you tell me how to rectify this error, so i can download creative suite onto my desktop
Thanks for your reply. I was able to find help through a tech support chat session and the person helped me edit my /etc/hosts file and it solved the problem.
For anyone else experiencing this issue (Mac OS X):
Close all other programs and sign out from the Adobe Desktop App
From the Finder, Go > Go to Folder...
Type /etc and hit enter
Find "hosts" file (only "hosts", there were similar files such as hosts.config but only open the one that says "hosts"
Open the file, and replace the entire content with ### Host Database## localhost is used to configure the loopback interface#
Close the file, sign back into the Adobe Desktop App
Problem solved!
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