I want to cancel my free trial of creative cloud, but I don't get that option in Manage Account

I want to cancel my free trial of creative cloud, but I don't get that option in Manage Account.

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Similar Messages

  • Want to cancel my free access to Creative Cloud

    my free trial ended yesterday and I'd like to cancel my account- how do I do that?

    Did you provide a credit card number that needs to be cancelled?
    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help

  • Is the way the free trial of creative cloud runs, how it the actual service runs?

    I downloaded the free trial of creative cloud to see if I wanted to purchase.  However, when I am using the apps, my computer is slowed down and sometime does not even work.   I have a 2012 macbook pro.  Will the actual service work better or still cause these problems?

    The programs are the real deal and will work the same in the paid versions. Your slowness may be caused by using some specific features. E.g. using TypeKit and the Sync feature have been known to cause slowdowns due to continual file transfers happening in the background. These are specific to certain combinations of Mac OSX with CC on certain types of network connections, however, and not a general issue. You can always try and turn off those features globally in the CC app. Likewise graphics acceleration features in some apps are dependent on the latest drivers and updates and you may need to tweak just that. For anything more you would have to provide more info and describe the specific issues. Just saying that your computer is slow is by all means vague, generic and mostly useless.
    Mylenium

  • I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"

    I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"

    I want to install the creative Cloud but there is a message that says "This section of Creative Cloud is experiencing unexpected server errors"
    Can somebody explain why???????

  • I want to cancel a recurring subscription of Creative Cloud. I'm still within the first month. How?

    Purchased a month of Creative Cloud that included Photoshop CC and Lightroom CC. This was 15 days ago. I'd like to cancel the recurring subscription so I'm not charged automatically. How?

    Hi There,
    Kindly contact our support team to get the subscription cancelled: Contact Customer Care
    For more info on cancellation: Cancel your membership or subscription | Creative Cloud
    Thanks,
    Atul Saini

  • I purchased the monthly plan for Creative Cloud but I don't need it, I want to use Adobe Acrobat to store my books. What can I do to get more space on my Adobe Acrobat account?

    It doesn't make much sense financially, to pay 34 dollars a month for 1GB of extra storage space. Please someone help me figure out what I need to buy/do. Thank you in advance.

    Please refer to :
    Sample eBook Library | Adobe Digital Editions
    http://www.adobe.com/content/dam/Adobe/en/devnet/digitalpublishing/pdfs/indesigntokindle_w p_ue1.pdf
    To cancel the CC please use the link
    Cancel your membership or subscription | Creative Cloud
    Regards
    Rajshree

  • I had received in my plan "free access to Creative Cloud" but there is no way how to access or test.

    In my plan i had this free Access to Creative Cloud
    How can i actívate this Access?

    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing

  • I need to cancel a 30 day free trial of creative cloud. How do I do this?

    How to cancel creative cloud 30 day free trial.  This is so frustrating,  please help

    https://selfsolve.apple.com/deregister-imessage

  • I downloaded the free trial of Creative Cloud.  But now I don't want it and can't access my InDesign

    That trial is now over and I can not return to my old files in InDesign.  It keeps taking me to a page asking me to purchase the Creative Cloud for $29.99 a month.  I don't want it.  I just want my InDesign to work again.  Anyone?  Please help.  I need those files. Thanks.

    But I bought the program - years ago
    Can you describe more completely what that means? What version?

  • Impossible installation of free trial using creative cloud

    What is wrong with your customer service? It seems to be completely absent. A week ago I sent a message explaining the impossibility of using creative cloud to set up a trial of photoshop. I received your automatic response that my complaint had been received and that I would be contacted ASAP. It is now a week later. How long do I have to wait? Do not repeat the website's advice about how to fix the problem that Creative Cloud signs you out as soon as you sign in. The advice does not work. Would it be more honest to say that you don't want anyone to have a free trial of your products before they purchase them?

    Have you tested the following solutions :
    You are no longer signed into your Creative Cloud applications

  • Can't install free trial of creative cloud

    Trying to download free trial of CC Premiere Pro. Web site says its downloading but nothing happens

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Problems downloading free trial of creative cloud

    i cannot download the free trial version of creative cliud on my imac. each time i try i get an error message to check my internet connectivity and firewall settings.  i do not believe i have any firewall as this is a new imac bought only 3 days ago and my internet connectivity is fine as i can download other programmes and have no problem browsing web pages.
    please can someone help as i am worried that if i purchase a subscription the same thing will happen.
    thanks
    louise

    Hi Louise,
    Welcome to the forums!
    Have you tried downloading any other file from internet to check if this problem is just with Adobe Creative cloud or other files as well. Also, to start please try the below step:
    This error might come if the files are not able to access certain files, please try and download in the Root user on your iMac.
    Please check the link on how to Turn on and Turn off Root user in Mac: http://support.apple.com/kb/ht1528
    Thanks!
    Ankit

  • Is there a free trial for Creative Cloud

    I would like to try before I commit to buy Creative Cloud
    is there a free trial

    Hi,
    Yes, you can try creative cloud before you buy.
    To download creative cloud app click on below link:
    Download a free trial or buy Adobe products | Adobe downloads
    Need help downloading and installing CC apps click below link:
    Creative Cloud Help | Install, update, or uninstall apps
    Thanks & Regards,
    Sanjeeta

  • I really want to cancel my subscription to Adobe Creative Cloud.

    I concluded my one-year subscription to Adobe Creative Cloud and I contacted customer support and they canceled my subscription and they tell me that there will be no charge for canceling because I concluded my full year. I have a transctiption of that chat. Now I received an email telling me that "Per your request, we have reactivated your subscription to Creative Cloud", Whats going on here?. I didn't reactivated my account!, I already canceled my annual subscription. (Adobe) Really I don't need another year of Creative Cloud. The chat option is disabled and when I call to the phone number provided by Adobe, it only tells me to inititate a chat with and Adobe representative, but that option is disabled!. Are there still people taking care of customers?
    How can I really (really) cancel my subscription?
    Thank you if a human reads and attends my concern.

    The CC purchased in Dec 12, 2013 have been cancelled successfully, you shall not be billed further.
    Regards
    Rajshree

  • My bank says I was charged but Adobe site says I'm still on free trial of Creative Cloud. Help?

    Exactly what the title says, Does anyone know how I can fix whatever is wrong?

    Hi Romanah Sibell,
    We have checked the details of your account, we were unable to find any active  subscription on it. Possibly you have an active subscription on an alternate email address.
    Kindly provide the below mentioned details in a "Private Message" so that we can help you appropriately.
    Adobe order#:
    Alternate Email Address:
    Meanwhile, try to sign out from creative cloud and sign back in from the correct Id,  for more info check the link below.
    Sign out, Sign in | Creative Cloud Desktop app
    If your applications are launching as trial post signing with correct Id try: Creative Cloud applications ask for serial number
    Thanks,
    Atul Saini

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