I want to open a .MOV file, but QuickTime doesn t open it. What can I do?

I downloaded 6 files from WeTransfer, all of the are .mov. There is only one file which I cannot open with QuickTime, and it tells me that the type of file is not supported.

I downloaded 6 files from WeTransfer, all of the are .mov. There is only one file which I cannot open with QuickTime, and it tells me that the type of file is not supported.
The MOV file container is generic. This means it may contain any valid combination of compressed data that was compatible with the system on which it was originally created. Different versions of the QT players are programmed to play different combinations of compressed data if
the file is not corrupted,
the file container is compatible with the player,
the player is programmed to play the compressed data in that file container,
the data was compressed correctly, and
the codecs required for playback of the compressed data are installed and available to the player.
Based on what you've said, all we know for sure at this time is that the file container should be compatible with all QT players. This means the file could be corrupted or contain data that cannot be decoded for any of several reasons. In order to determine why it doesn't play, you would need to provide more information or post the file for analysis by others.

Similar Messages

I run JMStudio.java and i want to play a mov file but an error happen

this time i run JMStudio.java on eclipse and when i want to play a mov file but an error happen:
# An unexpected error has been detected by Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x033b2890, pid=2652, tid=3096
# Java VM: Java HotSpot(TM) Client VM (1.6.0-rc-b104 mixed mode, sharing)
# Problematic frame:
# C [jmjpeg.dll+0x12890]
# An error report file with more information is saved as hs_err_pid2652.log
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
i always obtain the result when i use AVReceive3.java to receive mov files transmitted by RTP,and the mov files converted from a list of JPEG image files (JpegImagesToMovie.java) .
could anyone please give me a help? many thanks

Did you export the iMovie project to a movie file i.e. .MOV file?
You said you burned the project to a DVD. A PC will not be able to open an iMovie project.

Hello, I would like to import dvd film to iMovie to cut it. but I movie says that quicktime cannot read it (-2048) What can I do?

Hello, I would like to import dvd film to iMovie to cut it. but iMovie says that quicktime cannot read it (-2048) What can I do? thanks for an answer!

You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
And from the TOU of these forums:
Keep within the Law
No material may be submitted that is intended to promote or commit an illegal act.
Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7.

I cant remember my passcode to my ipad, its disabled and i have tried everthing to sync back to my computor but it doesn't respond. What can I do? All my personal and business info on my ipad.

My grandkids put a passcode on my ipad while playing games. I have tried everything posted but it still does not respond. What can I do?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

When I try to download the new software of ipod touch, it says that it's not conected to the internet, beacause the internet or something like that, and i keep restarting the download but it doesn't download it what can i do ?

my girlfriend hack my ipod (the newest generation) when i was in the shower, my iPod is 4.3.5. i bought a new computer "hp" when i connected my ipod, iTunes pop a new window, that said that i needed to download the new software, I can't downloaded it cuz, the window said that there was an error and it was because the internet and other stuff, then another window came up, and said that if I wanted to download, and upgrade my iPod or erase all and i don't know what to do, cuz i have a lot of songs, and almost my hole life is in there, just kidding, please answer me the fastest that you can.

when i connected my ipod, iTunes pop a new window, that said that i needed to download the new software, I can't downloaded it cuz, the window said that there was an error and it was because the internet and other stuff,
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

I cannot restore my iPhone 4. Yesterday I switched it off via "find my iPhone" and ever since I cannot turn it on. I tried to restore it via iTounes, but it doesn't recover. What can I do???

Is there anything I can do??

Hi Ina-mar,
Welcome to the Support Communities! If you are unable to restore your iPhone, follow the steps in the article below:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
I hope this information helps ....
- Judy

My iphoto froze...doesn't want to open. What do i do?

My iphoto froze...doesn't want to open. What can i do?

Before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. With information, s/he may be able to get your issue resolved sooner.

HT3775 I am trying to open an mpeg movie file but my macbook pro won't open it unless it's mpeg1, 2, or 4. What can I do to get it open?

I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?

teamspilly wrote:
I am trying to open an mpeg movie file but my macbook pro won't open it unless it's a mpeg 1,2, or 4. What can I do to get this to play?
Try downloadinc VLC Player from here
http://www.videolan.org/vlc/download-macosx.html
And try playing them with that.
Cheers
Pete

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

HT3775 I am trying to open a .mov file in "Quicktime" and it keeps saying it doesn't support the file.

I have made a movie in "Final Cut Pro X" saved it as a .mov file and "QuickTime" won't open it. It keeps saying that it doesn't recognize the file. Ironically there is another .mov file right next to it on the flash drive that opens just fine. I do notice that the one it does open looks like a little black box with a 'play' arrow button in it when I run the curser over it, but the one it doesn't open has a 'Quicktime' 'Q' in it.
I try to eject the flash drive and it says "Final Cut Pro X" is still using it, then it shows me a window that shows 6% progress. I am thinking maybe the movie is still loading. I really don't know.

Try VLC.

Try to open mov file with quicktime, says can't open pdf files.

Hi to everyone,
Suddenly I try to open a mov, any mov file, with quicktime 10.4 and some times opens the finder and nothing more, some times says that it cannot open one pdf document ( a document I actually have but never try to open with QT). some times QT says it canot open some png or jpg file.
But I double click mov files. And the incoherence is permanent, I mean that for the same movie file says it can't open the same pdf file, and in other file the same png, or the same jpg.. it depends on the mov file I try to open. Like if somewhere, somme kind of cache, adresse or reference is wrong.
this is the text of one of those messages when I double click a mov file:
"The document “phoenixRoomfillerB_v001_0104.jpg” could not be opened. QuickTime Player cannot open files in the “JPEG image” format."
And if I try again and again, at some point QT open only the finder window.
The weird thing is that on the finder window i can see the preview and play the preview. and the same mov files play well with VLC. And if I copy the mov file to my desktop it plays well unless QT start to open only the finder window, if that happens it does not work anymore with any file.
The files are on an external drive with 3 partitions.
And I make all the possible cleaning that I can:
I am the administrator of the imac and I am the only one to use it.
I am the owner of the volume
I use disk utility to check and everything is ok
I use onyx to clean as much as possible, cache, boot, volume structure, smart status, home folder permissions, kernel, extensions, QT components, etc. and everything works fine.
Imac 27 inch late 2012.
Intel 3.4 GHz i7
32 Gb Ram
NVIDIA GeForce GTX 680MX 2048 MB
thanx.

Try QT v7.x which is located inside your Utility folder.

Can't open .mov files in quicktime anymore

I can't think of any system changes that I've made recently but a few days ago I was able to open .mov files with quicktime and now I can't. I get the following error when I try to open one. Error -1856: an unknown error occurred (filename.mov) I've uninstalled quicktime, rebooted and reinstalled with no luck. I've searched these forums and googled the error number but can't find anything. Does anyone know what might be going on? Thanks.

Actually, I can't open anything in quicktime anymore. I've tried opening avis, mov, mp4 and m4a files... all give the same error message and number. I've reinstalled both qt and itunes but no luck.

I can't open any 60p .mov files in quicktime. Footage was shot on a JVC GY HM150 which is supposed to record in native fcp format. Any ideas how I can open these files successfully?

I can't open any 60p .mov files in quicktime or FCP5. Sometimes in QT the audio plays but not the video. Footage was shot on a JVC GY HM150 which is supposed to record in native fcp format. Any ideas how I can open these files successfully?

Get ClipWrap2 and convert to an editable format for your version of FCP5.
Probably DVCProHD will work
x

Just upgraded to MacBook Pro running 10.8.4. Want to convert old movie files to put in Itunes. Can't upgrade QT player preinstalled, so downloaded QT Player 7 and purchased QTPlayer 7 Pro registration code. Can not get it to upgrade. Called Apple 2x.

Just upgraded to MacBook Pro running 10.8.4. Want to convert old movie files to put in Itunes. Can't upgrade QT player preinstalled, so downloaded QT Player 7 and purchased QTPlayer 7 Pro registration code. Can not get it to upgrade. Called Apple 2x. If you have a fix, you can email me direct at [email protected]

Want to convert old movie files to put in Itunes.
What does "old movies" mean to you? File type, audio and/or video compression format(s)?
Can't upgrade QT player preinstalled, so downloaded QT Player 7 and purchased QTPlayer 7 Pro registration code. Can not get it to upgrade.
Did you follow the instructions found here?
If you have a fix, you can email me direct at [email protected]
To which fix do you refer? Activatng QT 7 Pro or converting the files? Even with QT 7 Pro activated you may need to modify your QT codec component configuration depending on the file type and compression formats used to encode your "old movies." There may be many different problems here with each having one or more "fixes." Please try to be more specific regarding your questions. Converting a muxed VOB MPEG2/AC3 file would be very different different from converting an AVI DivX5/MP3 file depending on which application you are attempting to use.

I cannot install the trial for Acrobat XI Pro. The file downloaded fine, but it does not open. What can I do?

I cannot install the trial for Acrobat XI Pro. The file downloaded fine, but it does not open. What can I do?

For Windows:
http://trials2.adobe.com/AdobeProducts/APRO/11/win32/AcrobatPro_11_Web_WWMUI.exe
For MAC:
http://trials2.adobe.com/AdobeProducts/APRO/11/osx10/AcrobatPro_11_Web_WWMUI.dmg
ACROBAT XI

I want to open a .MOV file, but QuickTime doesn t open it. What can I do?

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