I want to purchase an app on my iPad and I can't remember my answers for the security questions
How can I purchase apps and songs from my iPad when I can't remember the answers from the security questions?
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
-
Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email
You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use. -
I want to change my secure adress, because i lost the answers for the security question
APP STORE, I want to change my secure adress, because i lost the answers for the security question. Because my old mail secure adress was closed.
You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570 -
I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT5312 I forgot the answers for the security questions and I want send the answers for my email
I forgot the answers for the security questions and I want send the answers for my email
Contact iTunes Support:
Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'Apple ID Account Security' and fill in that you'd like your security
questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Cheers,
GB -
HT1725 I can't remember my answers to my security questions in order to purchase songs on my iPhone
I have been able to purchase songs from my iPhone and I tried buying a new one and it required me to sign in and answer security question and I don't remember the answers I put and I do not want to be locked out and not to be able to buy songs. Help!
Hi tmcdonald17,
Welcome to the Support Communities!
The article below should help you reset your Apple ID security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
Have a great day!
- Judy -
hey ! I tried to download a game from the appstore . and so I had to answer the security questions , which I forgot the answer . help! thanks for reply
If you didn't provide a rescue email address as was requested when you set up your security questions, your only option is to contact iTunes Store support:
https://getsupport.apple.com/Issues.action -
I purchased an app on my iPad and want it on my iPhone also. How can I do this without paying again? Thanks
Retina iPad, iPhone 5, both iOS 7.02If the particular iPad App is suitable for the phone...
Download Past Purchases > http://support.apple.com/kb/HT2519 -
I want to purchase an APP on my ipad. When I enter the answers to the security question, it comes back invalid. The answers are correct. I need help re-setting my answers.
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I wanted to purchase an item on my iPad and I was redirected to the US store, now I don't know how to change back to the Tanzania store, which is the store my account is linked to.how do I change back?
Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.
http://support.apple.com/kb/ht6119 -
I just want to know if you could help me regarding my issue purchase Adobe Photoshop at Aps store unable to proceed the order due to forgot the answer for the 2 questions.
I dont know how to check my particulars during filling up my registration in apple store support.
Hope u could give us advice. Thanks...
CandidoSG
<Edited by Host>Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
I'm trying to download what's app chatting application and the massage given (need your secret answers for the below questions to proceed your purchase request ) but the problem is I forgot my answers :((( how can I reset the questions and the answer ????
Visit this site: http://support.apple.com/kb/HT5312
-
What can I do if i don't remember my answers for the questions when I want to buy an app from the app store?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103722) -
I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86582) -
ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
Maybe you are looking for
-
How do I network my Mac book pro with my Mac air?
Hi - new at this Mac stuff: how do I network my Mac book pro with my Mac air? I am really looking to just share my photos from one to the other.
-
Ac3 encoded video, SPDIF but my receiver switches to ste
Hi all, I've got this problem, I got a video witch says to have ac3 encoded audio. Once tested with Gspot codec information that seemed to be true. When I run the video an icon appears of Dolby digital bit stream out but my external receiver switches
-
Dear All , Here i am creating the Po in ME21n for Acct Assignmrnt category : K (cost center ). I should not be able to enter here Cost center of other Plant . How to see the authorization Object for the same Field to Restrict ? Pl guide
-
Need Confirmation in IDOC creation
I activated the standard message type MATMAS and setup the receiving system etc. After creating material and chaning the existing one, I go to BD10 and run the program. I am getting message as 1 master idoc created... and after some time I get 1 comm
-
Whatsapp not connecting via HH5
I am using whatsapp on my iPhone. The app works perfectly via 3G but as soon as I switch to wifi via the HH5 I cannot connect. I have searched the forums and I have separated the 2/5ghz with different settings as suggested and renamed the two network