I want to resolve the payment issue still pending .But I do not understand what issue remains to be resolved by me ? Unless I know the details of it how shall I resolve it
I want to resolve the payment issue still pending .But I don't know what issue remains to be resolved by me? Unless I know the details of the issue how shall I resolve it
Apple is not here. Apple does not answer questions here. This is a user to user tech support forum, no ne here would have any knowledge of your personal account details or a financial dispute that you may have with Apple.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/
iTunes Support -
http://www.apple.com/support/itunes/
Similar Messages
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I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?
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Since upgrading, both our wireless printers are still visible, but OSX will not connect with them. Both work via connecting from other sources via the same wireless router (airport). What do I need to do to get my printing/scanning working again?
First thing to try is reset Printing System:
OS X Mavericks: Reset the printing system
Next would be reset the router (power off 15 secs then back on). And, 2 minutes later, reset the printers 1 by 1. -
today my mac won't turn on at all...the light at the front is remaining on and at a constant brightness however the screen is still black! I'm not sure what to do next?
If you can log in blindly or using the flashlight method, it is possible your screen brightness somehow got set all the way to nothing. I don't have my Macbook with me right now to test it out but I believe it may not be possible to adjust the brightness at the log-in screen so you have to be able to log in first (though I could be wrong on that).
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I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is lots of help to upgrade but not down grade.
FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan) -
have i-phone 3gs purchased unlocked from usa 2 years back version 4.1 recently when i upgrade my version using i-tunes to 6.o I can not activate my i-phone , the msg server busy since last week I not understand what is the problem ?
The 3GS was not sold as an unlocked phone in the US 2 years ago and AT&T did not offer unlocking then.
You bought a hacked phone. The Apple servers can detect the hack and have now disabled activation. Contact AT&T and find out if you qualify to have it unlocked or buy a new legitimately unlocked phone. -
when I open firefox browser on my intel mac it opens two pages ( i.e. my bt yahoo logon page which is not listed in preferences and the page I designated in firefox preferences ) . I have tried the steps suggested for fixing this issue in your troubleshooting guide but it has made no difference . I have the follwing extensions installed :- adblock plus , no script , better privacy , taco 3.0 and wot .What should I do now ?
== This happened ==
Every time Firefox opened
== last few monthsI had the same problem and it was because of my firewall settings, which I had set to block all activity and forgot to reset it.
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Hello,
I have an issue where my iMac crashes and reboots 9/10 times when I log my wife's account off. I'd like to get it resolved as it is very annoying. We switch between accounts all the time and everytime it crashes I lose a bunch of info from my account. Can anyone help me understand how to fix this issue?
After the reboot a window tells me that my system has recovered from a seriour issue (sounds much like Window$ to me...) and a crash report is show:
Sun Nov 3 11:03:50 2013
panic(cpu 3 caller 0xffffff8022edc19e): Kernel trap at 0xffffff80231d38ae, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000170, CR3: 0x000000042a49c043, CR4: 0x00000000000606e0
RAX: 0xffffff8046d5f590, RBX: 0x0000000000000000, RCX: 0x00000000031f0000, RDX: 0xffffff8044427800
RSP: 0xffffff81f4343870, RBP: 0xffffff81f4343880, RSI: 0x0000000000000000, RDI: 0xffffff8044427800
R8: 0xffffff80655b0c00, R9: 0x0000000000000000, R10: 0xffffff81f4343780, R11: 0xffffffffffffffff
R12: 0xffffff80655b0c00, R13: 0xffffff80461be808, R14: 0x0000000000000000, R15: 0x0000000000000002
RFL: 0x0000000000010246, RIP: 0xffffff80231d38ae, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000170, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff81f4343500 : 0xffffff8022e22f69
0xffffff81f4343580 : 0xffffff8022edc19e
0xffffff81f4343750 : 0xffffff8022ef3606
0xffffff81f4343770 : 0xffffff80231d38ae
0xffffff81f4343880 : 0xffffff7fa37fcf61
0xffffff81f43438b0 : 0xffffff7fa37fd6a8
0xffffff81f43438f0 : 0xffffff80231b38f4
0xffffff81f4343950 : 0xffffff80231bc5e4
0xffffff81f43439a0 : 0xffffff80231bc2e5
0xffffff81f4343a00 : 0xffffff80231ca2d1
0xffffff81f4343f50 : 0xffffff802323de23
0xffffff81f4343fb0 : 0xffffff8022ef3e06
Kernel Extensions in backtrace:
com.webroot.driver.SecureAnywhere(104.0)[4516877C-BD60-3F95-93D2-D2A9EC8F0A00]@ 0xffffff7fa37fb000->0xffffff7fa37fffff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa3776000
BSD process name corresponding to current thread: loginwindow
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 196008980876705
last loaded kext at 71419521029131: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 20480)
last unloaded kext at 71479557418411: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 16384)
loaded kexts:
com.webroot.driver.SecureAnywhere 104
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.AMDRadeonX3000 1.1.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link." -
All the passwords I have do not work. i do not understand what is needed.
need a pasowrd that will work all the passwords I have donot work? do not understand what is wanted.
Hi photo3747,
Please be a bit more specific as to what password are you referring to. Is it it the Adobe ID password?
If yes, you can reset the password by simply clicking on 'Forgot password' lin below it on the login screen. -
Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.
Thank you for your help.
WalterThank you very much for your help. Now, I was able to install the update (Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5, Mac). But I couldn’t mark the answer as correct. I didn’t find the „correct“ button.
Kind regards
Walter
Am 25.12.2014 um 16:06 schrieb station_two:
Photoshop CS5 broke down twice. I deinstalled and than reinstalled. Now CS5 works but I can't install the updates. "An error occurred, try it again later." But it's not said what error occurred.
created by station_two in Photoshop General Discussion - View the full discussion
OK, here's the Windows version of the update:
Adobe - Photoshop : For Windows : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
and for Mac:
Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5
Of course, ignore the idiotic recommendation that appears there to try to use Help > Updates. We already know that doesn't work.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7043416#7043416 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Photoshop General Discussion by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
MacBook won't let me remove program - says it's still open, but it's not
I keep dragging the program I downloaded, Video Accelerator, to the trash, but everytime I drag it to trash my computer says the program is still open, but it's not. I've restarted my computer and assured that this program is not open. Please Help!
Try Force Quit and close it from there ?
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I have an Iphone 4s. When I make a phone call I cannot here the phone ring or the person on the other line pick up, unless I go to speaker phone. How does one resolve this phone issue?
Hi there MitchR12,
You may find the troubleshooting steps in the article below helpful.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
-Griff W. -
I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!
http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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for some reason my google search bar which normally sits in the top right hand side of my screen has disappeared, but my normal search bar still remains. I want to get the google search bar back, but I'm not sure how
See Here...
https://discussions.apple.com/message/19334395#19334395
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