I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

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Screen locks up when I try to download trial software from internet

Hi,
Everytime I try to download trial software from a manufacturer's site (several different ones, including through the Apple main site.), I get as far as the download start page, click on download now, and the screen goes grey, the cog wheel keeps spinning and I get nowhere. I have tried using different wifi access points and have also tried using firefox... Each time I get the same result. The only difference is that I get a message on a white page when using firefox, which says..: this is a message from my plugin , http/: html>? Does anyone have ay suggestions.....? Chris.

Since this is happening on both Firefox and Safari, my guess it's the router. Check the routers' manufacture website for support.
This article may help...
http://compnetworking.about.com/cs/wirelessproducts/qt/locate_aprouter.htm

I downloaded a movie but when i try to play it, it just shows a black screen. Anyone know how to fix this?

I downloaded a movie but when i try to play it itjust shows a black screen and wont play. Anyone know how to fix this?

Are you getting an "iTunes has stopped working" message after the black, screen? Or is something a bit different going on?

I have the old ipod touch with no camera and I changed my apple ID account, which shows on my ipod. but when i try to download a song or update my apps my old apple ID comes up, how do I change it for my new Apple ID to come up?

I have an older Ipod Touch that is (I believe) the third generation because I have no camera on my ipod. I recently changed my Apple ID and password on my Itunes account. But when I try to update my apps or download new software/music my old apple ID comes up and I can't change it. On the itunes store and my settings it shows my new Apple account. How do I stop from my old account from coming up and my new account appearing when I try to download something new?

- To change ID go to Settings>Store and sign out and sign in with the one you want. If you iPod has iOS 5 you may have to also go to Settings>iCloud and sign into the second account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I recently updated to ios 7.1 and had to delete albums that are stored in my iCloud. Now when I try to download those albums from the cloud, nothing happens. I can't even stream the music from the cloud.

I would like to add that music back to my library but unfortunately the icloud won't allow me to do that. I even tried transferring it from my macbook to my iphone with no luck. I have restarted my iphone multiple times with no luck. It is not a case of the music being out of date considering I bought one of the albums a week ago.

"Are you familiar with icloud photo stream?"
No.
"you can create a shared photo stream in the photos app, then once you created your photo stream, on your pc you can download the icloud control panel wich should allow you to automatically update photos on your pc by simply adding any photos you want to the created shared photo stream."
I don't know what that means.
Allow me to clarify -- What I want to do is make sure ALL the photos on the IPhone, including the ones NOT in the DCIM directory are all on the PC. Then I want to delete them from the iPhone to create space.
Is there a way to do that?

I just downloaded itunes and put in my account but when I try to download my songs from the cloud it says my computer is not authorized. how do I fix this?

please help

Hello A.Hawley,
It sounds like you are being prompted to authorize your computer in order to download your iTunes purchases. This article will help you do that:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Thank you for using Apple Support Communities.
Cheers,
Sterling

I've made a video about 3 minutes long but when i try to download it youtube it fails (-error 108) how can i fix it? convert? downsize? helppppp, i want to make full hd videos longer than 3 minutes long.

I've made a video about 3 minutes long but when i try to download it youtube it fails (-error 108) how can i fix it? convert? downsize? helppppp, i want to make full hd videos longer than 3 minutes long. i manged to upload a short 1:43 min video to youtube but the quility was poor compared to the camera a was using wich was hd?

I've made a video about 3 minutes long but when i try to download it youtube it fails (-error 108) how can i fix it? convert? downsize? helppppp, i want to make full hd videos longer than 3 minutes long. i manged to upload a short 1:43 min video to youtube but the quility was poor compared to the camera a was using wich was hd?

All of a sudden when I try to download a pdf from the web, all I get is a black blank screen. I trashed the safari plug-ins and still it is blank

when I try to download a pdf file with safari, all I get is a black screen!

Open a Finder window then from the menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/Internet Plug-Ins
Click Go.
If you see the: AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
Quit and relaunch Safari then try downloading a PDF file.

When I try to download a pdf I get a black screen. How do I fix it?

When I try to download a pdf I get a black screen. How do I fix it?

Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

When I try to download a pdf file all I get is a black screen

when I try to download a pdf file all I get is a black screen

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Why is the tab name showing the old file type when I try to download a pdf from our wordpress sites?

We have two wordpress sites. On each site we have uploaded some pdf files that viewers can download. I noticed that when you try to download a pdf file the tab name that appears when you click "Download" is not the same as the filename. For instance: when I try to download a pdf file titled "Weekly Retail Skeptic". In firefox - the tab name will say "Microsoft Word - Note_2013_0523_Skeptic - Note_0523_Skeptic.pdf". It seems like the browser is reading what the file was before it was converted to a pdf.
I have tried both "print to pdf" in word as well as converting the word document to a pdf document using Acrobat.

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

I recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank"

i recently updated my macbook, i don't know if that has any effect to my recent problem, but when i try to download and save .mp3 files from the internet, like i have done in the past, it downloads but not as an mp3 file, its "blank" and when i try to open it, i can't? I NEED HELP !

Here is the download page

Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software.

Bought an I phone 4s got an Apple ID but when I went to download an app from App Store on the phone it looked for card details? Do I have to give these I'm in ireland

Bought an I phone 4s got an Apple ID but when I went to download an app from App Store on the phone it looked for card details? Do I have to give these I'm in ireland

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Very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.

very frustrated. downloaded reader but when I try to download pop up box says I have to accept end user license agreement but there is no place to accept it at. I need to download pdf asap for my business. Please help.

Hi Pat. I've done that, it opens up the install window again. If I click on install it says it's already installed. Nothing comes up that allows me to accept the end user agreement. I just retried and the same thing happens.
I appreciate your help.
Shelley

I want to uninstall Acrobat reader. I got support in the community to access my HD and to send to trash the internet plugs in for PDF viewer, but when I try to download a PDF from internet a black screen appears and preview doesn't open

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