I was cheated by an authorized reseller
i just bought a new iMac 2 hours ago
the salesman said that this is the latest version of the iMac and no new version will be coming out soon
but when i went back home and log into www.apple.com/my
i found a new version of iMac !!!!!!!
my godness.......
can anyone please help me ?
No saleperson anywhere, not even if Apple's own stores, is given advance knowledge of new products from Apple. So the salesperson probably didn't lie to you, at least not deliberately. There have been rumors over the last several days of an impending release, but most stores have a policy against passing on rumors.
Anyway, you need to talk with the store's management about this. Any good reseller should work with you on the issue, though it's completely up to the reseller as to what if anything they'll do for you.
Good luck.
Similar Messages
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Problem with 'Authorized Reseller' how do I complain to Verizon?
I have had a horrible experience with my local "Verizon Authorized Reseller". We have been with Verizon for a CRAZY amount of time - well over a decade at least, and have generally used the corporate stores wherever possible. Affiliate retailers however have so branded themselves as "Verizon" it is almost impossible to tell they are not!
So here is my horror story. We were grandfathered in to the old "Unlimited Data" plan from years gone by - and when Verizon stopped offering that plan a couple of years ago we wanted to be *absolutely certain* that we protected that unlimited data plan with our current contract. Issue #1 - Last December, my wife and I upgraded from the Casio Commando to the latest Galaxy S3 (mainly for the better camera since we had a baby on the way). We noticed a Verizon store around the corner so went there for the phones.
The first clue should have been that the upgrade credits we had didn't apply, so it would be cheaper for us to purchase new Galaxy S3 phones and add them to our plan (a 3rd and 4th line) and then transfer the numbers over to the new devices. The OLD data device numbers should be transferred to old dumb flip phones that we had to avoid "unnecessary data plan charges". Ok, kinda convoluted and some mental gymnastics but I *think* I understand. I was *VERY* clear however - "Do not screw up my Unlimited data plan" I was told flat out that it was "NOT AT ALL POSSIBLE IN ANY WAY" to upgrade my devices and maintain my existing unlimited data plan. I was more than a little upset - frustrated - but it was clear from the associate that the new Verizon policy was to eliminate any existing Unlimited Data plans so they were simply being phased out as devices were replaced. I *seriously* considered moving my business to Sprint at this point because of their unlimited data plan - the associate told me though that Sprint was doing the same thing, it just wasn't advertised.
Ok, so we went ahead with the phones - got the "best possible" plan for our usage and sucked the bitter pill of losing my unlimited data. Fast forward 5 months, My eldest daughter turned 11 and for her birthday we activated one of our 'old' Casio Commando phones for her use. Back to the same affiliate provider (Bullfrog Wireless in Phoenix BTW - NEVER EVER do business with them) - This should be simple right - take one of those EXTRA lines that we had to pay for to buy our Galaxy S3 - and assign it to one of our OLD devices - pay the extra Data package for that phone and it's on our "Share Everything" plan....ok until I got the first bill...
That ISN'T what they did - and I had an EXTRA $100 in TEXTING charges!!! He never added that phone to the texting plan or somehow else screwed it up. I had to call Verizon support (*611) to sort it out. Now Verizon was very gracious, and retroactively fixed the contract, (taking the additional money that WOULD have been paid if we were on the proper plan) and refunded some of the overage. Then informed me that we were on "The most expensive plan for our actual usage"... So then I got pretty fed up with Bullfrog Wireless in Phoenix (never use them BTW) and vowed to find my closest "CORPORATE" store which is in Chandler, a scant 6 miles from my house.
Enter the latest ****-off (I'm sure you can see it coming) With the announced release of the new Casio Commando 4G LTE (C881) I wanted to look at it and see what my upgrade options were, so I went to the Corp store in Chandler and spoke with a very nice man - who explained the process and alluded: "...if you have Unlimited Data for example we want to preserve that" -- ***??!?!? I thought 'Unlimited Data' was phased out and "there was no possible way" to keep it!!
He must have seen my face and said something like "Ohh...you had unlimited data and dealt with an affiliated provider huh?" I nodded ... "...and they switched you over to a share everything plan huh?" ...again a dumbfounded nod.
Moral of the story - NEVER EVER Deal with an "Authorized Reseller" for Verizon - ESPECIALLY BULLFROG WIRELESS IN PHOENIX/TEMPE/MESA...
I don't know for a fact, but I believe it is because they are incented on "New Activations" and device sales. If you have something simple to accomplish, they will find the most expensive way to do it because that is where they get their money.
Right NOW - I'm pretty ticked about it - I lost my unlimited Data Plan FOREVER - (It was the main thing keeping me with Verizon). I want to know the process to complain to Verizon Corporate about this specific Authorized Reseller so they can review their agreement with that vendor. They FLAT OUT LIED to me about my plan options and it seems obvious that this behavior is almost expected by Verizon from their authorized resellers. It would be *REALLY* nice if Verizon reinstated my Unlimited Data Plan again out of an abundance of customer service - but I won't hold my breath.....
What's the number to Sprint again....1-866-866-7509You know I never use a reseller just the corporate stores. However if you upgraded at verizon stores and took any sort of subsidy for those new devices, you lose the unlimited. If you paid full price for the new devices you would have needed a data plan is as much you did not know this or maybe not read that verizon was doing away with unlimited if you did not pay full price. it was all over the net and the news.
You say you had unlimited, however unless it was totally explained to you about the ways to lose it I would say that reseller was either devious, or simply uninformed. What ever reason you believe is totally up to you.
You could write a stinging letter via US Postal Service with return receipt requested to verizon corporate the address should be at their web site http://www.verizonwireless.com under "Contact Us"
Good Luck -
HI, I have a question. I bought my macbook pro along with applecare + which expires in 2013. I bought it in Melboune Australia, however I am currently on a business trip in Pakistan. My Magsafe recharger went bust (not charging at all and leaking oil). Called Apple Australia and spoke to a very helpful service rep. After verification, he told me to take the magsafe to the Apple Authorized reseller in Lahore (Raffles - gave the sellers address and numbers) and they will replace it with a new one immediatley. He also gave me a case number.
Went to the Authorized reseller with macbook and magsafe and gave them the case number along with details about the problem. He told me after an hour of "researching and asking questions" that he will have to send the replacement request to Singapore and it will take atleast 7-10 business days for me to get back a new charger. I asked him why he could not give me the charger which he had on display and in stock at the shop. He said that mine will only be sent by Singapore and it will take that long (was quite rude and uncoperativel!!!!). Are'nt apple authorized resellers here in Lahore Pakistan bound by the same service standards as those in Australia. Maybe apple should really look into who they select as their authorized resellers and the kind of service they are providing to customers! Very Very Dissapointed with the service.
Now I have a major work presentation, and I wanted to find out if this 7-10 business days timeframe is correct as apple servic rep told me it would happen straight away as he had already lodged a case whereas this Apple Authorized reseller is saying 7-10 working days, even when he has the product in stock at the shop!???
Any help/knowledge about someone else who has faced this issue would be appreciated.AAR's are independent distributors, very rarely have a inventory and have to order everything from Apple on a per need basis.
You would likely get faster response waiting on hold with Apple for three hours and having the new magsafe overnight shipped, or going to a Apple Store and exchanging the Magsafe/buy a new one while waiting for the old one to be replaced.
It's the sad fate of things unfortunately, but likely this has to do with AAR's only making a tiny profit on new hardware sales, them giving you a new Magsafe doesn't make any profit for them, likely Apple doesn't have a reinbursment or takes forever to determine your Magsafe is defective and authorize a replacement cost reinbursement to the AAR.
Think about it, if you were a AAR would you exchange a Magsafe knowing Apple could later determine the defective Magsafe was caused by customer misuse (thus voiding the warrantly/AppleCare) not send you a dime?
<Edited by Host> -
Purchasing from a military installation Authorized Reseller
So I bought a iMac from an authorized reseller, the local PX (military store on post), in Dec 2012. The Apple store is an hour drive and the PX is a 5 min walk, I was thinking convenience, plus the price was right. Just a couple weeks ago my mouse went haywire and would no longer function. I stopped by the PX and asked the clerk what to do and I was told to take it to the Apple store for repairs. After making the journey, they politely informed me that my device was no longer under warranty?!? I produced my receipt and after looking it over I was informed that the warranty for Apple products sold through an authorized reseller begins on the day the RESELLER purchases the product. Although this didn't make any sense to me, the blue shirted Apple guy said there was only a couple things I could do: go back and resolve the issue with the Reseller or buy a new mouse. I did some online searching, but because my "warranty has expired" I can no longer talk to Applecare for free. the only thing I found was a site that allowed me to upload my receipt for verification upon which my account would supposely be updated, I sent that receipt once three weeks ago and again two weeks ago, neither of which has received any response. So I am writing mainly to warn future purchasers of Apple products to be forewarned that buying from an authorized reseller is a HUGE hassle if anything goes wrong and also to ask the users of these communities if they have any advice on how to get my mouse repaired... in hindsight I should have just bought the replacement mouse for $70 and saved myself the time and travel.... I expected more Apple....
Unfortunately, that Apple policy has been in place for quite some time; if you buy from a reseller (especially if the product is not the "latest/brand new/just released" model), you need to register it with Apple to - in effect - change the start of the warranty. If the product has been sitting at the reseller for some time, Apple will want to see proof of purchase; after sending that, you would have been able to have your machine registered for the warranty beginning with your purchase date. I've had to do this a couple of times - it's a bit of a pain, but it works, and the warranty is then in place.
As to your current situation, do try deggie's suggestion. -
Is Apple warranty valid if NOT buying from an authorized reseller?
If I buy a new, unregistered product that's NOT from an Apple-authorized reseller, is the 1 year warranty still valid? Can AppleCare still be purchased? Do I need some kind of receipt from the seller? I can't find anything on Apple's site that says I need a receipt or need to worry about authorized or not. I read the material Apple posted here:
http://www.apple.com/legal/warranty/
http://www.apple.com/support/products/faqs.htmlWarranty is tied to the computer and not the purchaser so it really depends on how the MP was procured in the first place.
If the seller got it from a wholesaler and hence, is considered to be at the retail level, then even though they are not specifically an Apple dealer it is considered a new purchase (assuming it's actually new) and you warranty starts at your time of purchase (sales receipt date).
Now, if it's 2nd hand the warranty coverage is from the time the seller purchased it and will cover you until the corresponding warranty date.
As long as the thing isn't stolen you're fine. -
Macbook from an authorized reseller, won't accept returns
Hello!
I just bought my first Mac, and while I'm pretty happy with the little guy, I'm more than a little frustrated that one business day after my purchase, it's rendered obsolete and discontinued.
I went back to the authorized reseller and tried to return it, but because it was open and non-defective, they won't take it back, and instead offered me an "in-store credit".
I'd really love to get a Macbook Pro; the extra battery life, the fact that it's cheaper, and everything about it would make my switch to Mac that much nicer.
Am I SOL? Does anyone have any advice on this? I'm trying to call Apple to see if they can do anything about this, but I'm not holding my breath.
Thanks,
-e-"I'm more than a little frustrated that one business day after my purchase, it's rendered obsolete and discontinued."
It still does everything that you bought it for.
"I went back to the authorized reseller and tried to return it, but because it was open and non-defective, they won't take it back, and instead offered me an 'in-store credit'."
Excellent.
"I'd really love to get a Macbook Pro; the extra battery life, the fact that it's cheaper, and everything about it would make my switch to Mac that much nicer."
There's no known cure for buyer's remorse.
"Am I SOL? Does anyone have any advice on this? I'm trying to call Apple to see if they can do anything about this, but I'm not holding my breath."
Many people, perhaps you, don't buy from Apple directly because a Retailer offers something compelling, as an extra: more memory, or a T-shirt, as examples. The Retailers are not required to follow Apple's return policies, as you have found out - and that's the downside for not buying directly from Apple. -
TMG - 0x80090325 -Certificate Chain was issued by an authority that is not trusted
Hello,
I am having some problems with testing a OWA (SSL) rule. I get that message.
The TMG belongs to the domain and therefore as far as I know it gets the root certificate of my CA (I have deployed a Enterprise CA for my domain).
That is why I don't understand the message: "...that is not trusted."
The exact message:
Testing https://mail.mydomain.eu/owa
Category: Destination server certificate error
Error details: 0x80090325 - The certificate chain was issued by an authority that is not trusted
Thanks in advance!
Luis Olías Técnico/Admon Sistemas . Sevilla (España - Spain)Thanks Keith for your reply and apologies for the delay in my answer.
I coud not wait and I reinstalled the whole machine (W28k R2 + TMG 2010) . I suppose I am still a bad troubleshooter, I have experience setting up ISA, TMG, PKI, Active directory but to a certain extent.
1. Yes, I saw it when hitting the button "Test Rule" in the Publising rule in the TMG machine.
2. No, it did not work in this implementation but it has worked in others, this is not difficult to set up, until now, hehe.
3. You said: "...If you are seeing it when running "Test Rule" then it simply means that TMG does not trust something about the certificate that is on your Exchange Server...."
But the certificates are auto-enrolled, and when I saw the details of the certificates they all are "valid" , there is a "valid" message.
4. You wrote: "...Easiest way see everything is create an access rule that allows traffic from the LocalHost of TMG to the CAS and open up a web browser. Does the web browser complain?..."
But as I said, I re-installed the whole thing because nobody jumped in here , and I needed to move forward, I hope you understand.
5. S Guna kindly proposed this:
If you are using internal CA,
You need to import the Root CA certificate to TMG servers.
Import Private Key of the certificate to Server personal
Create a Exchange publishing Rule and Point the lisitner to the Correct certificate.
Since you are using internal CA, You need to import the Root CA certificate to all the client browers from where you are accessing OWA
But I think I do not have to perform any of those tasks, although I am not an expert but have worked with Certificate for one year or so.
Luis Olías Técnico/Admon Sistemas . Sevilla (España - Spain) -
"The certificate chain was issued by an authority that is not trusted" when migrating to SQL 2012
Environment:
1 Primary Site (USSCCM-Site.domain.com)
1 CAS (USSCCM-CAS.domain.com)
SQL 2008 R2 (USSCCM-CAS.domain.com)
SQL 2012 SP1 CU6 (USSQL12.domain.com)
Issue:
We were successfully able to migrate the CAS to the new SQL 2012 server, almost without incident. When attempting to migrate the Site instance however, we are getting errors. Screenshot below.
Attached is a copy of the log. But below is a highlight of what I think are the errors… It appears that either SQL or SCCM doesn’t like a certificate somewhere, but it is contradicting because the logs say that it has successfully tested connection to SQL.
I am lost.
Logs stating it can connect successfully to SQL
Machine certificate has been created successfully on server USSQL12.domain.com. Configuration Manager Setup 10/21/2013 10:20:10
AM 2100 (0x0834)
Deinstalled service SMS_SERVER_BOOTSTRAP_USSCCM-Site.domain.com_SMS_SQL_SERVER on USSQL12.domain.com. Configuration Manager Setup 10/21/2013 10:20:10 AM
2100 (0x0834)
SQL Server instance [sccmsite] is already running under the certificate with thumbprint[f671be844bf39dec7e7fdd725dc30e225991f28a]. Configuration Manager Setup 10/21/2013 10:20:10 AM
2100 (0x0834)
INFO: Testing SQL Server [USSQL12.domain.com] connection ... Configuration Manager Setup 10/21/2013 10:20:10 AM
2100 (0x0834)
INFO: SQL Connection succeeded. Connection: USSQL12.domain.com SCCMSITE\MASTER, Type: Unsecure Configuration Manager Setup 10/21/2013 10:20:10 AM
2100 (0x0834)
INFO: Tested SQL Server [USSQL12.domain.com] connection successfully. Any preceding SQL connection errors may be safely ignored. Configuration Manager Setup 10/21/2013
10:20:10 AM 2100 (0x0834)
INFO: Certificate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
Configuration Manager Setup 10/21/2013 10:20:10 AM 2100 (0x0834)
INFO: Created SQL Server machine certificate for Server [USSQL12.domain.com] successfully. Configuration Manager Setup 10/21/2013 10:20:10 AM 2100 (0x0834)
INFO: Configuration Manager Setup - Application Shutdown Configuration Manager Setup 10/21/2013 10:20:10 AM 2100 (0x0834)
INFO: Running SQL Server test query. Configuration Manager Setup 10/21/2013 10:20:10 AM 2100 (0x0834)
INFO: SQL Connection succeeded. Connection: USSQL12.domain.com SCCMSITE\MASTER, Type: Secure Configuration Manager Setup 10/21/2013 10:20:10 AM
2100 (0x0834)
INFO: SQL Server Test query succeeded. Configuration Manager Setup 10/21/2013 10:20:10 AM
2100 (0x0834)
INFO: SQLInstance Name: sccmsite Configuration Manager Setup 10/21/2013 10:20:10 AM 2100 (0x0834)
INFO: SQL Server version detected is 11.0, 11.0.3381.0 (SP1). Configuration Manager Setup 10/21/2013 10:20:10 AM 2100 (0x0834)
Logs saying certificate is not trusted
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup
10/21/2013 10:20:49 AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:49
AM 2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:49 AM
2100 (0x0834)
*** Failed to connect to the SQL Server, connection type: CCAR_DB_ACCESS. Configuration Manager Setup 10/21/2013 10:20:49 AM
2100 (0x0834)
INFO: SQL Connection failed. Connection: CCAR_DB_ACCESS, Type: Secure Configuration Manager Setup 10/21/2013 10:20:49
AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup 10/21/2013 10:20:52 AM
2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup
10/21/2013 10:20:52 AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:52
AM 2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:52 AM
2100 (0x0834)
*** Failed to connect to the SQL Server, connection type: CCAR_DB_ACCESS. Configuration Manager Setup 10/21/2013 10:20:52 AM
2100 (0x0834)
INFO: SQL Connection failed. Connection: CCAR_DB_ACCESS, Type: Secure Configuration Manager Setup 10/21/2013 10:20:52
AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup 10/21/2013 10:20:55 AM
2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup
10/21/2013 10:20:55 AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:55
AM 2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:55 AM
2100 (0x0834)
*** Failed to connect to the SQL Server, connection type: CCAR_DB_ACCESS. Configuration Manager Setup 10/21/2013 10:20:55 AM
2100 (0x0834)
INFO: SQL Connection failed. Connection: CCAR_DB_ACCESS, Type: Secure Configuration Manager Setup 10/21/2013 10:20:55
AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup 10/21/2013 10:20:58 AM
2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup
10/21/2013 10:20:58 AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:58
AM 2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:20:58 AM
2100 (0x0834)
*** Failed to connect to the SQL Server, connection type: CCAR_DB_ACCESS. Configuration Manager Setup 10/21/2013 10:20:58 AM
2100 (0x0834)
INFO: SQL Connection failed. Connection: CCAR_DB_ACCESS, Type: Secure Configuration Manager Setup 10/21/2013 10:20:58
AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup 10/21/2013 10:21:01 AM
2100 (0x0834)
More logs saying cert is not trusted
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup 10/21/2013 10:21:20 AM
2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup
10/21/2013 10:21:20 AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:21:20
AM 2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:21:20 AM
2100 (0x0834)
*** Failed to connect to the SQL Server, connection type: CCAR_DB_ACCESS. Configuration Manager Setup 10/21/2013 10:21:20 AM
2100 (0x0834)
INFO: Updated the site control information on the SQL Server USSQL12.domain.com. Configuration Manager Setup 10/21/2013 10:21:39 AM
2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup 10/21/2013 10:21:39 AM
2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]SSL Provider: The certificate chain was issued by an authority that is not trusted. Configuration Manager Setup
10/21/2013 10:21:39 AM 2100 (0x0834)
*** [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:21:39
AM 2100 (0x0834)
ERROR: SQL Server error: [08001][-2146893019][Microsoft][SQL Server Native Client 11.0]Client unable to establish connection Configuration Manager Setup 10/21/2013 10:21:39 AM
2100 (0x0834)
*** Failed to connect to the SQL Server, connection type: CCAR_DB_ACCESS. Configuration Manager Setup 10/21/2013 10:21:39 AM
2100 (0x0834)
CSiteSettings::WriteActualSCFToDatabase: Failed to get SQL connection Configuration Manager Setup
10/21/2013 10:21:39 AM 2100 (0x0834)
CSiteSettings::WriteActualSCFToDatabaseForNewSite: WriteActualSCFToDatabase(USA) returns 0x87D20002 Configuration Manager Setup 10/21/2013 10:21:39
AM 2100 (0x0834)
ERROR: Failed to insert the recovery site control image to the parent database. Configuration Manager Setup 10/21/2013 10:21:39 AM
2100 (0x0834)
Troubleshooting:
I have read on a few articles of other people having this issue that states to find the certificate on SQL 2012 that’s being used and export it to the SCCM server – which I’ve done.
http://damianflynn.com/2012/08/22/sccm-2012-and-sql-certificates/
http://trevorsullivan.net/2013/05/16/configmgr-2012-sp1-remote-sql-connectivity-problem/
http://scug.be/sccm/2012/09/19/configmgr-2012-rtm-sp1-and-remote-management-points-not-healthy-when-running-configmgr-db-on-a-sql-cluster/
-BradHi,
How about importing certificate in the personal folder under SQL server computer account into SCCM server computer account or SCCM server service account? That certificate is for SQL Server Identification. And you could
set the value of the ForceEncryption option to NO. (SQL Server Configuration Manager->SQL Server Network Configuration->
Protocols for <server instance>->Properties)
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Hello,
I have configured BizTalk Services Hybrid Connection between Standard Azure Website and SQL Server 2014 on premise.
Azure Management portal shows the status of Hybrid Connection as established.
However, the website throws an error when trying to open a connection
<
addname="DefaultConnection"
connectionString="Data
Source=machine name;initial catalog=AdventureWorks2012;Uid=demouser;Password=[my password];MultipleActiveResultSets=True"
providerName="System.Data.SqlClient"
/>
(The same website, with the same connection string deployed on SQL Server machine works correctly).
I tried various options with the connections sting (IP address instead of machine name, Trusted_Connection=False, Encrypt=False, etc. the result is the same
[Win32Exception (0x80004005): The certificate chain was issued by an authority that is not trusted]
[SqlException (0x80131904): A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The certificate chain was issued by an authority that is not trusted.
I tried various machines - on premise and a clean Azure VM with SQL Server and it results in the same error - below full stack
The certificate chain was issued by an authority that is not trusted
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.ComponentModel.Win32Exception: The certificate chain was issued by an authority that is not trusted
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[Win32Exception (0x80004005): The certificate chain was issued by an authority that is not trusted]
[SqlException (0x80131904): A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The certificate chain was issued by an authority that is not trusted.)]
System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) +5341687
System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) +546
System.Data.SqlClient.TdsParserStateObject.SNIWritePacket(SNIHandle handle, SNIPacket packet, UInt32& sniError, Boolean canAccumulate, Boolean callerHasConnectionLock) +5348371
System.Data.SqlClient.TdsParserStateObject.WriteSni(Boolean canAccumulate) +91
System.Data.SqlClient.TdsParserStateObject.WritePacket(Byte flushMode, Boolean canAccumulate) +331
System.Data.SqlClient.TdsParser.TdsLogin(SqlLogin rec, FeatureExtension requestedFeatures, SessionData recoverySessionData) +2109
System.Data.SqlClient.SqlInternalConnectionTds.Login(ServerInfo server, TimeoutTimer timeout, String newPassword, SecureString newSecurePassword) +347
System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover) +238
System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout) +892
System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance) +311
System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions, SessionData reconnectSessionData) +646
System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions) +278
System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnection owningObject, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions) +38
System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection) +732
System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject, DbConnectionOptions userOptions, DbConnectionInternal oldConnection) +85
System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection) +1057
System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection) +78
System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) +196
System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) +146
System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) +16
System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry) +94
System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry) +110
System.Data.SqlClient.SqlConnection.Open() +96
System.Data.EntityClient.EntityConnection.OpenStoreConnectionIf(Boolean openCondition, DbConnection storeConnectionToOpen, DbConnection originalConnection, String exceptionCode, String attemptedOperation, Boolean& closeStoreConnectionOnFailure) +44
[EntityException: The underlying provider failed on Open.]
System.Data.EntityClient.EntityConnection.OpenStoreConnectionIf(Boolean openCondition, DbConnection storeConnectionToOpen, DbConnection originalConnection, String exceptionCode, String attemptedOperation, Boolean& closeStoreConnectionOnFailure) +203
System.Data.EntityClient.EntityConnection.Open() +104
System.Data.Objects.ObjectContext.EnsureConnection() +75
System.Data.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) +41
System.Data.Objects.ObjectQuery`1.System.Collections.Generic.IEnumerable<T>.GetEnumerator() +36
System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) +369
System.Linq.Enumerable.ToList(IEnumerable`1 source) +58
CloudShop.Services.ProductsRepository.GetProducts() +216
CloudShop.Controllers.HomeController.Search(String SearchCriteria) +81
CloudShop.Controllers.HomeController.Index() +1130
lambda_method(Closure , ControllerBase , Object[] ) +62
System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +14
System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +193
System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27
System.Web.Mvc.Async.<>c__DisplayClass42.<BeginInvokeSynchronousActionMethod>b__41() +28
System.Web.Mvc.Async.<>c__DisplayClass8`1.<BeginSynchronous>b__7(IAsyncResult _) +10
System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
System.Web.Mvc.Async.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__33() +58
System.Web.Mvc.Async.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49() +225
System.Web.Mvc.Async.<>c__DisplayClass37.<BeginInvokeActionMethodWithFilters>b__36(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
System.Web.Mvc.Async.<>c__DisplayClass2a.<BeginInvokeAction>b__20() +23
System.Web.Mvc.Async.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult) +99
System.Web.Mvc.Async.WrappedAsyncResult`1.End() +50
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
System.Web.Mvc.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult) +14
System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +23
System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +39
System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +23
System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +29
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
System.Web.Mvc.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult) +25
System.Web.Mvc.Async.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) +23
System.Web.Mvc.Async.WrappedAsyncResult`1.End() +55
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +31
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +9651188
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +155
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.36213
Regards,
Michal
Michal MorciniecSame issue here, looking for more information !
-
TMG Error code 500 Certificate chain was issued by an authority that is not trusted
Hello colleagues
I have site https://site.domain.ru:9510/pmpsvc
In site work: http://imgur.com/2cQ6vlF
I publish this site through TMG 2010, but I have error:
500 Internal Server Error. The certificate chain was issued by an authority that is not trusted (-2146893019).
On TMG server via MMC I imported certificate to:
http://imgur.com/eYqjrQg and reboot TMG server, but problem is not solved.
Maybe someone solved this problem?
Thanks.This is because your certificate is unable to reach CA to verify the certificate
Ensure your TMG can reach the certificate authority
Import Root CA certificate to Trusted Root certificate authority in CertMGR
If you are using intermediate CA then import the intermediate CA certificate to intermediate CA in certmgr
Thanks, but I use certificate "*.domain.ru" and another https sites without port 9510 works fine. Maybe problem with site on TMG because problem with certificate on web-server (about Certificate error) -
http://imgur.com/2cQ6vlF ?? -
Error code 265: The certificate chain was issued by an authority that is not trusted.
We are in the process of trying to set up a wireless network that uses NPS servers to authenticate domain users with computers that are not on our domain (BYOD).
We are using a valid, wildcard SSL (with intermediate certificates) to authenticate via PEAP. The certificate was issued by Godaddy.
When trying to connect, we are getting the authentication request.
The result of a connection attempt is no connection with an event log error code of - “265: The certificate chain was issued by an authority that is not trusted.”
We have tried ensuring that the certificates are in the correct containers on the respective NPS servers: “Certificates\Personal\Certificates” With the intermediate certificates located: “Certificates/Intermediate Certification Authorities”
All these attempts have proven fruitless. Any assistance or direction would be very much appreciated.Hi,
Do you import the intermediate certificate in the right account? It should be imported in the Computer Account.
Have you imported the intermediate certificate in your client? Client need it to validate the certificate of your NPS server.
Here is a similar thread in which Greg has explained this issue in detail.
http://social.technet.microsoft.com/Forums/en-US/b770fcf6-d1e9-4aac-9005-62cb5ff6d485/the-certificate-chain-was-issued-by-an-authority-that-is-not-trusted?forum=winserverNAP
Hope this helps.
Steven Lee
TechNet Community Support -
Exprees document update was terminated received from author "laxman"in miro
Hi MM experts
My user trying to create invoice wth reference po no in miro t.code during saving system showing error Exprees document update was terminated received from author "laxman"i have checked in transaction OMRJ t.code ,there is no overlap in number ranges.number ranges also available.in sm13 t.code i checked error shown below
function module: MRM_INVOICE_DOCUMENT_POST
status :Update was terminated
Report:LMRMEU01
Row:77
error details class M8,NUMBER 185
Invoice document 5105785402 2011 could not be created
IN MIR4 t.code I CHECK THIS NO 5105785402 THIS ALREADY EXISTING INVOICE NUMBER SHOWN.WHY SYSTEM TRIGGERING
THIS NUMBER IN SM13.PLZ SUGGEST
Regards
MohanThis type of express document may cause due to over lap of number ranges and if the same transaction is run by diff users at same time...........................
In your case there is change in number range assignment in current number.....
Check the last consumed number in the system and assign the coming number range in current number...
Hope this may help you.
BR,
Patil -
Express document "Update was terminated" received from author in J2IUN.
Hi,
Pl. help
At the time excise utlization this message is come
Express document "Update was terminated" received from author
Suresh Yadavhi
"For your update terminate problem please proceed accordingly
goto SM13, there you can see the updates terminated & their logs.
Click on one of the Updates terminated with transaction.
Double click on the line , you will see alist of Function modules, click on the function module in red, here click on the log to see more details on the reason for update termination.
in the dump anlysis you can see the reason for dump.
Act as per the dump anlaysis. usuall reasons for the dump is any new changes to the program or number range error ."
Please take help of ABAPEr for Dump analysis , if it is sytem issue take hlep of BASIS
Thanks & Regards
Kishore -
Express document "Update was terminated" received from author " "in VA21
Dear SAP Experts,
i just set up Output determination for quotation type. and created VA21, while coming out i am getting error
as Express document "Update was terminated" received from author "
below is the dump i am getting. Could you please help me to solve this?.
Update was terminated
Created m8050032 on 06.01.2010 13:04:43
Update was terminated
System ID.... E6I
Client....... 800
User..... M8050032
Transaction.. VA21
Update key... DD95FADEFC90F19591EF001D0915C7EC
Generated.... 06.01.2010, 13:04:42
Completed.... 06.01.2010, 13:04:43
Error Info... 00 671: ABAP/4 processor: SYNTAX_ERRORHi,
Goto T.code ST22 - ABAP runtime error
click today button,
check for the error and double click to get the detailed long text
see "How to correct the error"
take a help of ABAPer
Regards
senya -
Express document "Update was terminated" received from author in MM01
Hi gurus,
When we are trying to create the MM by using the t-code MM01 we are getting the error message as Express document "Update was terminated" received from author "XXXX". Based on this error we have verified the t-code SM13 and received the below details and there is no dumb in ST22.
Update was terminated
Created SOLIYAPPAN SADASIVAM on 23.11.2011 ; 05:07:18
Update was terminated
System ID.... MD1
Client....... 500
User..... SSADASIVAM
Transaction.. MM01
Update key... 4ECC6061B2567110E10080000A795665
Generated.... 23.11.2011, 05:07:18
Completed.... 23.11.2011, 05:07:18
Error Info... Error inserting in table MBEW
Please suggest me how to fix this issue.
Thanks
SadaHi Jürgen,
When we verified SM13 the error is occuring as below when we double click the SM13 error.
1 MATERIAL_UPDATE_DB V1 (no retry) Error
Please suggest me how to proceed further.
Thanks
Sada
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