I was presenting my ppt via my Mac Air by plugging in to a projector through the assigned cable. The ppt projected but when I tried to project a media file or a web url - it was not projecting the sametime

mAC AIR NOT PROJECTING FILES AT THE SAME TIME

When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

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I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ?

I have downloaded the Adobe CC free trial. But when I tried to use the photoshop, it always tells me the photoshop was not working and will be closed. What did I do wrong ? I like to try it before I buy. Help, please !

Could you go to (in Photoshop) Help>System Info>Copy and paste here in its entirety? Also, if there is a crash report paste it here as well.
Benjamin

I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

YOU can't fix it. But you can bring it in to Apple for an out of warranty replacement for $199.

After updating my MacBook Pro to yeosemite I want my old screen saver picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this

After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".

Can you browse the Time Machine drive from Finder?
If you can and you know where the picture was stored ie on your desktop you can browse through the folder structure to the picture copy it and paste it somewhere on your new install before right clicking it and 'set as desktop background'

I have a big project but when im going to add a new clip with sound and picture in picture its only the sound that works. Can someone please help me?

I have a big project but when im going to add a new clip with sound and picture in picture its only the sound that works. Can someone please help me?

Also, if you can't get them to work, what is the error message you are getting?
Baron Samedi

HT204266 I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores?

I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores? I did not do this deliberately!

Yup! Here:
http://support.apple.com/kb/HT1311

I bought my iPhone 4 open line in Vancouver, Canada last week for use here in my home base in Bangkok, Thailand. But when I tried using my Thai sim, I get a very weak signal, if not a weak signal, then a no service status. What do I do?

I bought my iPhone 4 open line in Vancouver, Canada last week for use here in my home base in Bangkok, Thailand. But when I tried using my Thai sim, I get a very weak signal, if not a weak signal, then a no service status. I also have very weak wifi reception. What do I do?
I already tried the following:
a. Turned the phone off and then on.
b. Checked all wifi connections – no problem given that all our laptops and desktops can connect seamlessly.
c. I tried restoring the phone to original factory settings via itunes
d. Tried resetting the phone.
e. Tried different microsims from all networks
f. However, all methods failed given that the network reception is very weak and often reflects – “no service”. And with regards to the wifi reception It has difficulty in reading even the signal right in front of the wifi router.
I went to two Apple resellers here in Bangkok and requested that they please look at my Iphone and have it serviced. I was frustrated when they said that given that I bought my phone in Canada, they are not able to support me and should instead try to contact the Apple store in Canada.
I went to apple.ca website and went to the expresslane support and I was said to register and callback. Tried calling the 1800 number but given that I was in Thailand I had difficulty getting a connection.

1st sentence, 4th page of the iPhone warranty found here:
Apple may restrict service to the country where Apple or its
Authorized Distributors originally sold the hardware product.
From the Repair terms and conditions found here:
9. Availability of Service.
Apple may restrict service to the country where Apple or its authorized distributors originally sold the
hardware product, and to the countries listed in the table below. A list of authorized distributors is
available online at:
http://images.apple.com/legal/warranty/docs/iPhoneAuthorizedDistributors.pdf
If you do not believe that, then see these search results which confirm my statement.

TS3694 I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

Try taking it to the nearest Apple Store. They should have computers there that they can use to get your iPhone out of recovery mode. Make an appointment first.

HI I HAVE JUST DOWNLOADED THE LATEST SOFTWERE TO MY IPAD2 BUT WHEN I TRIED TO GO ON ICLOUD IT SAID IT NEEDED TO SEND AN EMAIL TO ME TO VERIFY MY ACCOUNT BUT WHEN I OPEN THE EMAIL IT WON'T ALLOW ME TO VERIFY

Hi I have just downloaded the latest softwere to my ipad 2 but when i tried to open icloud it wanted to verify my account.So a email was sent to me but when i open the email and click on the link to verify nothing happens

I might be able to experiment with this a little.
Are you running a recent version of Outlook Web App (i.e., Exchange 2010)?
When you save files using IE, what format are they in (e.g., EML, RTF, HTML)?

I attempted to update iTunes yesterday and I thought the process completed without any issues but when I tried opening iTunes today, I got an error message that said "iTunes was not installed correctly. Please reinstall iTunes. Error 7"

Attempted to update iTunes on January 23rd and it appeared to install properly. When I tried to open iTunes on January 24th, it would not open and gave me an error message that said "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)" I then tried to reintall iTunes and it again appeared to install properly but when it attempted to open, I was given the same error message.

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

Hi I can mirror my i pad to the tv via the hdmi cable in my hotel but when I go to play a video there is no output any help would be great

Hi I am traveling and have hooked up my ipad 2 via hdmi connector to the tv. It is mirroring the screen but when I go to play a purchased tv show it does not play. Any advice would be appreciated.

In My iTunes I do
• Select the needed PlayLis to the left.
• File and Down to Burn to Disk
• Now I select Audio.CD - Not MP-3 or Data-DVD
In iMovie I shrink the window so that I can see the insetred Audio-CD. Double click on this CD to open it.
• Drag audio file into iMovie project and to where You want it.
Yours Bengt W

I started working in cc on a project, but when I tried to open it in CS6, it says the file is damage

I started a project in CC and when I tried to use it in CS6 premiere, it says the file is damaged and can not be opened,

CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras

My website needs Adobe Flash player to view videos on my website but when I tried to download I got a message that said my iPad is not compatible. If it is not compatible it is not going to be of any use to me.

I need Adobe Flash player to view videos on my website but whe n I try to download it I get a message that my device is not compatible. Can that be correct?

Adobe has not made a version of Flash for the iPad.
Kappy explains why. https://discussions.apple.com/message/19446567#19446567
5 Flash Player Alternatives http://www.techshout.com/features/2011/01/flash-player-for-ipad-apps/
Top 4 browsers supports flash player on iPad and iPhone
http://mashtips.com/flash-player-ios/
 Cheers, Tom

When I tried to purchase an app it asked me two questions and will not accept my answers

When I tried to purchase an app it showed 2 questions which I did not know the answer to how can I now purchase an app

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. Cloud and iTunes backup are not working for me. Help!

How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?

Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

I was presenting my ppt via my Mac Air by plugging in to a projector through the assigned cable. The ppt projected but when I tried to project a media file or a web url - it was not projecting the sametime

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