I was prompted to submit a crash report, but the link didn't work and I keep being asked to reload the page, which doesn't seem to be working, either

I think the sentence above summarizes things quite well. I don't know how to go back to recreate the situation, which I'm SURE is going to keep right on occurring, and then get right back here to let you know the EXACT details. I don't know if something serious has occurred that demands immediate attention, or what. Please and thank-you in advance for any assistance y'allcan provide me with.

If the phone was jailbroken, there is nothing we can do for you. It may be permanently bricked due to damage done by the jailbreak.
You can try putting it in DFU mode and restoring. If that doesn't fix it, then it's most likely scrap now.
http://www.iclarified.com/entry/index.php?enid=1034

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I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!

I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!

If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process.

I am not able to launch FF everytime i tr to open it, it says FF has to submit a crash report, i even tried doing that and the report was submitted too, but stiil FF did not start, and the problem still persists, please help me solve this issue in English

Question
I am not able to launch FF everytime i try to open it, it says FF has to submit a crash report,and restore yr tabs. I even tried doing that and the report was submitted too, but still FF did not start, and the problem still persists, please help me solve this issue
'''(in English)'''

Hi Danny,
Per my understanding that you can't get the expect result by using the expression "=Count(Fields!TICKET_STATUS.Value=4) " to count the the TICKET_STATUS which value is 4, the result will returns the count of all the TICKET_STATUS values(206)
but not 180, right?
I have tested on my local environment and can reproduce the issue, the issue caused by you are using the count() function in the incorrect way, please modify the expression as below and have a test:
=COUNT(IIF(Fields!TICKET_STATUS.Value=4 ,1,Nothing))
or
=SUM(IIF(Fields!TICKET_STATUS=4,1,0))
If you still have any problem, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

Firefox crashes as soon as I open it--I cannot even submit a crash report

Firefox crashes as soon as I open it. As far as I know, I haven't been able to submit crash report. I was playing Farmville when it crashed, about a month or two ago, and did submit a crash report then, all this in suppost has been no help, since I can't get Firefox to open in first place. I can only use IE now, so cannot go to about crashes in location bar.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

Hi Deborah,
I would recommend trying to start Firefox in [[Safe Mode]] - if that works, something within FF (extension of some kind) is probably the cause.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help other users with similar issues.

My browsers keep freezing up until I have to forcequit. Firefox freezes at start-up and safari works for a bit but usually freezes when opening tabs. When I try to submit a crash report in either case, it always tells me "submission failed".

This started yesterday night. I tried to restore firefox to yesterday morning's time machine version, but no dice. No idea what's causing it, I haven't installed anything.
The refusing to submit my crash reports really confuses. I don't know if it's applicable to everything or just browsers - browsers are the only thing that have crashed.
Thanks for the help!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

FAQ: Please submit all crash reports using Adobe Crash Reporter (Mac)

It's extremely important that if you encounter a crash to submit all crash reports using Adobe Crash Reporter on Macintosh and include the following information:
Please provide a detailed description. If you can consistently reproduce the problem with specific steps, submit those steps (see related article on writing a quality bug report) . Even if you don’t know the exact steps to consistently reproduce the problem, try to provide as much detail as you can about what you were doing when the problem occurred: What operations were you performing when the problem occurred and just before the error occurred? What type of document were you using? Did you recently use any plug-ins? If the problem is specific to a particular file, feel free to post the file via Dropbox, YouSendIt, or some other free file sharing service and include a link to the file in the problem description. If you have problems transferring the file or have a sensitive file, please contact the beta coordinators to make arrangements.
Please include your email address. Someone from the product may want contact you to gather more information from you.
Please note: Crash reports are only helpful if they're submitted using Adobe Crash Reporter. Sending crash reports using OS X's crash reporting infrastructure does not go to the Photoshop engineering team.
Please read the following articles for additional details:
Submitting Crash Reports
How to Write a Quality Bug Report
Thanks,
The Photoshop Development Team

Hi Gary,
First, thank you for submitting the crashes. And if you run into this again, on the about:support page you can click "submit crashes [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] "
Copying and pasting the crash reports with bp in front of them will allow troubleshooters in the thread to take a look. Or pasting the bp-xxxxx.... in this search [https://crash-stats.mozilla.com/home/products/Firefox] will show you the report. It may also show a bug in the bug section if it is currently being worked on.

I purchased an app namesd FLV Explorer and it doesnt work and it keeps crashing and i sent a report to itunes so they can refunde my money back but they wont answer me back :( please help me :(

and it doesnt work and it keeps crashing and i sent a report to itunes so they can refunde my money back but they wont answer me back please help me

We are all itunes users just like you. We cannot refund anything.
There are no refunds, but you can try contacting itunes support. Click "Support" at the top of this page, then click the link under "Contact Us"

My iPhone was stolen and I have contacted the police who are using the meid number to locate. How does this work and what are my chances of getting the phone back?

My iPhone was stolen. I used Find My iPhone app to lock it and display a message. The phone has not connected to the internet to locate it. I contacted the police and they have taken my meid number. How does this work and what are my chances of getting the phone back? Are there other ways the theif can use it. I was told once they put in a new sim card and use it, whatever software the police have, it will show up.

Honestly? In the US (I can't speak to other countries, though I doubt it works much differently in a lot of the world) The police took your report and filed it either in their computers or, on paper. They will now not think of this again. The only time it will cross anyones mind is if, in the course of entering information into evidence about items recovered or seized at a crime scene, the serial number of an iPhone that was found/seized happens to match yours, in which case you will be contacted.
The police in the US can and will do nothing to 'blok' the phone and it's not worth their time to try and locate it unless you know for a fact that it was stolen by a big time drug lord, master criminal, or some other such prime target and they can get a court order to track the location of the phone in order to locate this individual for your own purposes. If they do that, they'll probably keep him under surveilance for a year or so before they act.
Basically, the police don't care about your phone. If they find it, they will give it back to you. They are not, however, going to go looking for it. They have better things to do.
I'm sorry, but that's the way it is.

My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and still can't find my pictures?

My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and followed the instructions and still can't find my pictures, says my photostream folder is empty, but it shows on iCloud that i've used most of my storage which is true, so they must be there somewhere?
Any ideas? I'd really appreciate the help! Thanks

Yes, I filed police report, but there is nothing they can do until I get back to them on the tracking. It's been offline. I'm sure the whoever took it can find a way around breaking in the ipad..i really was hoping to get my pictures and videos of my kids back

Hello, i bought an ipod 5 touch. and i restored it and turned iton, but when i turned it on its asking for the ex owners apple id and password. i have no idea who the old owner was, any help???

hello, i bought an ipod 5 touch. and i restored it and turned it on, but when i turned it on its asking for the ex owners apple id and password. i have no idea who the old owner was, any help???

I hope you bought this from a store, you can return it and get your money back. BUT if you bought from a person off the street or off the net, someone you don't know... I'm thinking you just got screwed! And are out the money and have an expensive paper weight. I hope I'm wrong, but I think you have a stolen iPod. If you can find the person that sold it to you return it and get your money back, but I'm thinking they are long gone. If you can not find the person report it to the police and turn it over. Sorry and Good luck.

HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/

I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH

I'm using an older mac (2008 iMac). Things were fetting slow and I used a program called DupZapper to get rid of a lot of duplicate files. It worked and my computer is running better. The only problem is now InDesign crashed at startup. I have the ori

I'm using an older mac (2008 iMac). Things were getting slow and I used a program called DupZapper to get rid of a lot of duplicate files. It worked and my computer is running better. The only problem is now InDesign crashes at startup. I have the original disks and serial number (CS3) The error message is "required resources are missing". Same message if I try to uninstall. Any clues as to how to re-install?

reset your preferences and retry launching id: InDesign Help | Setting preferences
if that fails, uninstall (properly with the uninstaller), clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

I have had audition for 2 years. Today it crashed. It gave a configuration error: 16 The message said to uninstall and reinstall. I did. Still the same error. Then I searched forum and checked the two folder permissions. They were correct. So what

I have had audition for 2 years. Today it crashed. It gave a configuration error: 16 The message said to uninstall and reinstall. I did. Still the same error. Then I searched forum and checked the two folder permissions. They were correct. So what do I do???????

Hi Charles,
Please refer the following helps article on the problem.
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
Hope this helps.
Regards,
Sumit Singh

Hi, I´m new at the community. My book about the life of a bull who died in a bull fight was a best seller in Perú, and is been studied in many schools there. But I don't live there any more. People ask me about the book and is not any more at the lib

Hi, I´m new at the community. My book about the life of a bull who died in a bull fight was a best seller in Perú, and is been studied in many schools there. But I don't live there any more. People ask me about the book and is not any more at the libraries. I would like to make a tradition to english, portugues, and may be another language that could be interesting to do.
I am a psychologist with an specialization in couple and family therapy. I am writing more and more material and the people who reads me are asking me more.
My mother thong is Spanish, my second Portuguese , and my third is english. I apologize if I make some mistakes trying to express myself.
The situation is that I need to upload my book to iBook and I don't know how to do it. If I can pass that step I will like to upload more material I am sure people will enjoy and learn as they did with my first one.
I really appreciate any help.
Oliveste

oliveste wrote:
I need to upload my book to iBook and I don't know how to do it.
Read the FAQ and come back if you have questions after you have signed up
http://www.apple.com/itunes/working-itunes/sell-content/books/book-faq.html

I was prompted to submit a crash report, but the link didn't work and I keep being asked to reload the page, which doesn't seem to be working, either

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