I was replacing my iphone 4 home button and while i was trying to take the ribbon off i pulled too hard and the part where you connect it broke so now i cant put it on, will i be able to get a replacement or not?
So I opened my whole iPhone 4 up and I was trying to replace the home button as it got worn out so when I tried taking the ribbon off, I pulled a bit too hard and then the whole thing just broke so now I cant even connect the ribbon anymore. So is there a way that I could replace it or not?
No one here works for or represents Apple, thus no one here can definitively answer your question. Out of warranty replacements require the phone, you're replacing, be in one piece. Generally, when you perform surgery yourself, you void the ability to take advantage of an out of warranty replacement.
Put everything back together, make an appointment at an Apple store & hope for the best.
Good luck.
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Hello hbothner,
Thanks for using Apple Support Communities.
If you'd like to change the colors on your Mac's display, then you can calibrate your display by following the steps in the article below.
OS X Yosemite: Calibrate your display
Take care,
Alex H. -
Part of my adapter to my charger broke, will I be able to get a replacement?
The metal part that goes into my computer to charge it broke. I'm talking about the metal around the prongs, not hte prongs themsleves. Do you think if I take it to the apple store I will be able to get a replacement, or will they charge me full price for the replacement?
You can get a new third party power adapter on eBay for about $20
http://www.ebay.com/sch/i.html?_nkw=macbook+power+adapter&_sacat=0&_sop=12&_dmpt =Apple_Laptops&_odkw=macbook+power+adapter&_osacat=111422&_trksid=p3286.c0.m270. l1313 -
I got my phone last may and then i had another upgrade this past december. I completely broke the old iphone 4, but it has more space on it for movies and such so i would like to get it replaced. would i still be able to get it replaced even though it is broken and all the pieces were taken out of it?
No. Once you or any other unauthorized person opens/disassembles the iPhone, Apple will no longer touch it.
Regards. -
Every week or two, my home button stops registering clicks randomly. I double-click to activate the app switcher, and it only registers one click and sends me back to the home screen, or it misses them altogether. I've tried every method I could find on the internet, and nothing has stopped this problem.
Will an Apple genius give me a replacement if I bring it into the Apple store, even if I can't replicate the issue to show them?Regardless of what anyone else reports, it's entirely up to Apple what they will do on an individual case basis. If your phone is still under warranty or AppleCare, and they determine that the malfunctioning button us due to a defect rather than abuse, you would be entitled to a replacement with a refub phone. If out of warranty or due to abuse, you could get an out of warranty replacement for $199 (US).
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My iPad overheated and it was so hot that i loosen it out of my hand and dropped to the floor, causes few scratches n a minor crack
will I get a replacement for that?Without AppleCare+, no, not even a free repair. You dropped it, so it's on your dime now. You wouldn't expect free repairs to your car after crashing it into a pole, would you?
Also, note that Apple may not be enthusiastic about repairing it, because a dropped iPad may have other issues beyond a broken screen. Other internal components may have been damaged. Buying a replacement may be the best way of getting back a reliably-functioning iPad. But you could also go with a cheaper repair from a third-party company that will just replace the screen and let you worry about whether or not that repair is sufficient. That kind of repair voids the warranty, but it's already void thanks to the damage anyway. -
i just dropped it on the sidewalk this afternoon and i thought i dropped it on the case but it hit just right so it completely cracked. will i be able to send it to apple and get a new ipod free or replace the screen? i only had the ipod for 8 months.
Apple will replace your iPod with an identical refurbished one for a fee; $99 (8gb) $149 (32gb) or $199 (64gb). The warranty does not cover accidental damage.
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How much does this service cost?
Yes, make an appointment with the Apple genius bar, while on call ask them how much.
Give them the iPhone model. -
my iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either. It's been like this for about two hours now.
Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/ -
I have my iPod touch 5g and the home button is stuck , it still works but its stuck so I have to push hard for it to work, I still have my warranty , will apple replace the iPod ?
Make an appointment at the Genius Bar of an Apple store. If the iPod is defective and not abused Apple will exchange it at no cost
Apple Retail Store - Genius Bar -
My iphone home button stopped working and the phone started getting hot. The camera also fogged up. What do I do?
I'm guessing it's a hardware problem. Your best option is to go to an Apple Store as soon as you can to try and sort this all out. While you're waiting to go visit an Apple Store, however, I'd imagine you still want to use your phone. To circumvent your hardware button problems, try enabling Assistive Touch by going to Settings>General>Accesibility>Assistive Touch. You'll see a small box appear on your screen. Tapping it will bring up several options for you to choose from, like the home button. Clicking the "Device" option will give you several options for controlling your phone that you would normally use hardware buttons for (i.e. volume, lock your phone, etc.) Hope this helps and good luck!
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IiPad is stuck in the iTunes connect screen. I have held the home button down while plugging the iPad in and still nothing. Hard reset isn't even doing anything. It's not even showing up under my computer. Please Help
Did you get a message that the iPad is disabled?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
As i have written,my iphone home button not working
as i have written,my iphone home button not working.i talk to cusmer care & also visit to care center in delhi. but they say to pay full mobile payment to repair it.
this mobile is onle 11 month old. the case id number for this call was: 325468510.OK, thanks for sharing that information. Now, what it is you would like us, your fellow users and the only people who will reply to you here, to help you with? If you are expecting a reply from anyone who works for Apple here, you will not get such a reply. The only way to discuss any issue with Apple is to call them:
http://www.apple.com/in/support/iphone/contact/
Regards. -
Is there a way to change the function of your Home Button while the phone is locked? Currently, if I double tap the home button while my phone is locked my iPod controls come up. I think I am inadvertently double tapping the home button because I find my iPod playing without me switching to the app. I thought there was a way that you could choose the functionality of the home button, but maybe I was dreaming.
Thanksso iTunes saves all my numbers?
Yes, they should be backed up.
http://support.apple.com/kb/HT1414?viewlocale=en_US
Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'
Disclaimer required by Apple Discussions Terms of Use: Mac611 may receive some form of compensation, financial or otherwise, from my recommendation or link. -
I had my photo stream on and my icloud all set up, i just had the screen replaced and they somehow lost all the photos off my phone, but why wont the photo's reload back on to my iphone now that im connected to wifi again, where are all my photos???
When photos are added to the photo stream album on a device (either due to a new photo having been taken or having been synced from another device using the stream) they remain in the album. However, the syncing process involves copying the photos to the photo stream server where they are kept for a maximum of 30 days, up to 1000 photos. If a device is reset or the stream is turned off or turned back on again (or in your case, the device was repaired), the photos that were on the device's photo stream album are gone and the only ones to appear are those that are currently on the servers (recall the 30 day limit).
If some of your photos are older than 30 days, then they are no longer stored on the cloud and hence are not synced down to the iphone.
Recall, photo stream is just a syncing service, it is not designed as a storage service for photos. Always sync photos to a computer for archiving.
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